good service, well treated
Positive
Legitimate business, provides EXCELLENT descriptions of products unlike other sellers, to help the client choose correctly. Photos of products are very detailed as well.
Owner promptly discovered an error I made with my order and notified me, which is another plus.
Communications is excellent....usually :)
In short, there was a bit of a misunderstanding between me and caferacerwebshop. In the end, good communication resolved everything. Would buy again. Thanks for the help Rein.
Suggestions- When changing shipping method, advise with client first! Or maybe have 2-3 options for the client to choose on checkout.
- When out of office, an auto-reply that you'll return in X days keeps client frustration low :)