English
9.4
132 reviews in the last 12 months
96% recommends your company

Reviews for EasyParts

  • Total score 9.3
  • Total number of reviews 2,162
  • Recommendations 97%
  • Page views 28,186
  • Price
  • Staff
  • Quality
  • Communication
  • Speed/Delivery time
  • Reliability
  • Keeping agreements
  • Aftercare and Warranty
  • Knowledge & Craftsmanship

Filters

10

5 stars: perfect, definitely recommended

Positive

Naprawdę bez problemowe dostawy, w dodatku bardzo szybkie za przyzwoita cenę -polecam

  • Would you recommend us? Yes
Robert , Wrocław PL
10

5 stars: perfect, definitely recommended

Positive

good staff , very close from custumer. thx for all

  • Would you recommend us? Yes
Daniel , 8135-027 almancil
10

5 stars: perfect, definitely recommended

Positive

Quickly

  • Would you recommend us? Yes
anonymous ,
10

5 stars: perfect, definitely recommended

Positive

Very swift delivery. Impeccable professional customer service. Very recommended seller.

  • Would you recommend us? Yes
Paul , Norway
10

5 stars: perfect, definitely recommended

  • Would you recommend us? Yes
Anders , Danmark
8

4 stars: good service, well treated

  • Would you recommend us? Yes
Ari , Oulu
10

5 stars: perfect, definitely recommended

Positive

Highly recomended!°

  • Would you recommend us? Yes
Lars-Åke , Sweden
4

2 stars: worse than expected

Positive

Being a loyal long-term customer I bought an expensive 380eur exhaust from easyparts. After 1 hour test I decided to return it in the original packaging because i found it too loud an it did alter the torque performance on my bike. easyparts refused my return and sent it back again. Their excuse? "we do not take used parts back"...after reviewing their website this rule was NEVER mentioned on their website (actually not much is mentioned about the returns policy)...two things come to my mindd: 1) selling refurbished parts sounds very normal in today's e-commerce environment and 2) how else would i be able to evaluate the exhaust performance without trying it? so easyparts choses to put all the risk with the customer without prior warning and i think it is quite cheap. think again if you buy exhaust from them & SIP Scootershop here i come! PS: thinking of launching a case with consumentenbond re this.

Suggestions

Warn your customers that if you try the exhaust you can no longer return it.

  • Would you recommend us? No
Simon , Brussels

Response from the business owner

Our return policy is very clear mentioned on our website. Off course EasyParts respects the European law concerning returning goods. When possible we are even more flexible. For normal thinking people it is totally logic that we can not accept the returning of used cilinders, variators, exhausts, etc... Refurbished parts is in scooterparts not an issue, these are usually electronics and electricals repaired by the manufacturer and resold. Used cilinders, variators or exhausts can not be repaired

1

1 star: very bad, unacceptable

Positive

nothing positive. I have to wait for long time.

Suggestions

I have send email to ask about the deliver of my orders and your staff say u want or cancel my order so stupid reply ...I will never use your company and will tell others also about your staff service.

  • Would you recommend us? Yes
Harjit , hong kong

Response from the business owner

This client asked EasyParts about a not complete order. Our customerservice asked this client if he wants to wait the completement of his order or if he wants to ship the incomplete order and cancel the not available part. The client choose to wait. The missing part arrived and the complete order was shipped. If you not understand our information because a language problem please ask our customerservice again. We are very patient!

10

5 stars: perfect, definitely recommended

Positive

Quick communication. Fast shipping. Good range of products. I can get everything in the one shop.

Suggestions

You have fixed the VAT issue for overseas buyers, and I only had the one issue where you changed some brake pads without asking (and the replacement pads were bad).

  • Would you recommend us? Yes
Jernej , Australia

Response from the business owner

This customer ordered brakepads in 2015. Unfortunately, EasyParts can not solve the problem at this time. If you have a complaint about an order, contact the EasyParts customer service immediately.

9

4 stars: good service, well treated

  • Would you recommend us? Yes
Johnny , Denmark
10

5 stars: perfect, definitely recommended

  • Would you recommend us? Yes
anonymous ,
7

3 stars: fine, a reasonable experience

  • Would you recommend us? Yes
anonymous ,
10

5 stars: perfect, definitely recommended

  • Would you recommend us? Yes
mark ratcliffe , spain
9

4 stars: good service, well treated

  • Would you recommend us? Yes
anonymous ,
10

5 stars: perfect, definitely recommended

  • Would you recommend us? Yes
anonymous ,
10

5 stars: perfect, definitely recommended

Positive

Отличный сервис! Доставка в Москву за 4 рабочих дня!!!

  • Would you recommend us? Yes
Denis , Russia
8

4 stars: good service, well treated

Positive

Lett og oversiktlig nettside. Rask og korrekt levering. Bra service.

Suggestions

Burde vært tydeligere hva shippingkostnadene med bruk av UPS. Ble litt overrasket over sluttprisen på leveringen.

  • Would you recommend us? Yes
B.B , Norway
10

5 stars: perfect, definitely recommended

  • Would you recommend us? Yes
anonymous ,
10

5 stars: perfect, definitely recommended

  • Would you recommend us? Yes
Olli , Nakkila
10

5 stars: perfect, definitely recommended

  • Would you recommend us? Yes
Andrej , Slovenia
8

4 stars: good service, well treated

Positive

Very fast delivery!

  • Would you recommend us? Yes
Per , Stockholm
10

5 stars: perfect, definitely recommended

Positive

Order was processed shipped very quicky. Also the web site is great. Quite easy to find parts for my bike.

  • Would you recommend us? Yes
Robert Wright , 74 St Pius V str, Rabat, Malta
10

5 stars: perfect, definitely recommended

Positive

Hurtig og præcis levering

  • Would you recommend us? Yes
Michael , Hinnerup
6

3 stars: fine, a reasonable experience

Positive

Easy homepage

Suggestions

Took a while why receive final information.

  • Would you recommend us? Yes
anonymous , Denmark

Response from the business owner

An expected delivery time is always indicated on our website. We always communicate deviating delivery times by e-mail. This information comes from our supplier. Check your SPAM box regularly if you do not receive any information.

Company details

130 Netwerk

Purmerend 1446WR

[email protected]

www.easyparts.com

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