Hello Faraz, Thank you for your review. Please accept our apologies for the delays in response, our support team is doing their best to provide our customers with fast responses and resolution. We've notified the team, they will get back to you as soon as possible. Thank you for your understanding and cooperation. Kind Regards, Amasty Team
Hello Esteban, Thank you for your feedback. Please accept our apologies for the delays in response and inconvenience caused. We've checked the open tickets from your account, and our support managers have responded to you and awaiting your reply. We once again apologize for all the possible inconvenience and do hope this unfortunate situation won't affect our cooperation in the future. Kind Regards, Amasty Team
Hello Karl, Thank you for reporting the issues to us. Please accept our apologies for the delays in ticket resolution. Our support and dev teams are constantly working on the issues to provide you with the necessary assistance. Our team will review your last response and get back to you asap. We once again apologize for all the possible inconvenience and do hope this unfortunate situation won't affect our cooperation in the future. Kind Regards, Amasty Team
Hello Rama, Thank you for your review. We're sorry to hear that Amasty Jet Theme is not fit your business needs. Our team is improving the product on a daily basis and we do hope you'll enjoy the functionality of our theme in the nearest future. Thank you for choosing Amasty, and we wish you a great day ahead. Kind Regards, Amasty Team
Hi Albert, Thank you for reporting the issue to us. Please accept our apologies for the delay in response, we highly appreciate our cooperation and will do our best to improve it. We've checked the installation ticket, thank you for sharing the credentials with us. Our support manager will contact you as soon as. We once again apologize for all the possible inconvenience and do hope this unfortunate situation won't affect our cooperation in the future. Kind Regards, Amasty Team
Hello Chris, Thank you for sharing your feedback with us! We're pleased to see your smooth experience with Amasty extensions! Our Team is happy to hear your kind words and your positive attitude. Don't hesitate to contact us should you have any questions or require any kind of assistance. Have a wonderful day! Kind Regards, Amasty Team
Hello Davide, Thank you so much for your review! We're so much pleased to hear your kind words and see your satisfaction with the module's functionality. Thank you for being a loyal customer and staying with us for so many years we'll be happy to continue and enhance our cooperation in the future. Have a wonderful day! Kind Regards, Amasty Team
Hello Samuel, Thank you for leaving a review! We're pleased to see your positive feedback and would be happy to cooperate with you in the future. Many thanks, and kind regards, Amasty Team
Hello Santi, Thank you for your positive feedback! We've glad to hear about your experience and would be happy to assist you with any inquiries in the future. Looking forward to see you at our store again! Kind Regards, Amasty Team
Hi Dimitrios, Thank you for your positive review! We're happy to hear about your experience and glad that our extension helps. We do hope every marketing member will fall in love with its features! Have a wonderful day, and we're looking forward to see you at our store again! Kind Regards, Amasty Team
Hello Stephen, Thank you for reviewing us. We're happy to hear that the issue has been resolved now, thank you for contact cooperation and assistance. Our support team is always ready to provide you with useful tips and working solutions via the private channel in Slack or the ticketing system. We apologize for the difficulties you previously faced, and want to thank you for the patience and constant communication with our team. Have a wonderful and productive week ahead! Kind Regards, Amasty Team
Hello Stephen, Thank you for continuous communication with our specialists via email and the ticket and for sharing the access details. If you find that any information or requests that you shared with us earlier are missing, please tell our specialist what we should be looking for, and we will find it in our records. Our Support Team will continue to assist you today, please use the support ticket or the private Slack channel for direct communication. With the access details, our specialist will examine your Magento instance and provide you with further guidance. Thank you again for your cooperation in investigating the issue, we hope that the issue gets resolved for you soon. Kind Regards, Amasty Team
Hi Teresa, Thank you for your positive review! We highly appreciate your kind words about our extensions, and happy they work as expected to cover your business needs. Thank you for choosing us, and have a wonderful week ahead! Kind Regards, Amasty Team
Hi Simon, Thank you for sharing your feedback here. We would kindly clarify the miscommunication occurred here. According to the policy of Amasty Partner Program, to enroll in the Bronze level, you need to put in a $1,900 deposit first. After that, you'll have this sum in your account at Amasty and spend it to purchase the extensions with a 15% discount coupon code that will be activated right after pre-payment. The purchases made before enrolling can't be counted as a deposit, unfortunately. The information you've got form our team in August wasn't a quotation for participating in the Program, it was the description of the general program's rules. We highly apologize for the misunderstanding and inconvenience caused and do hope this issue won't affect our future cooperation. Thank you for choosing us for your projects, and we'll be happy to see you at our store again! Kind Regards, Amasty Team
Hello Roberto, Thank you very much for your feedback! Your words are highly appreciated and the team is happy that the solutions they provided you with work. We always open to provide you with any kind of assistance and would be glad to see you at our store again! Kind regards, Amasty Team
Hello Hans, Thank you for your positive feedback! Our team is happy to hear about your experience and appreciation. It's a great pleasure to have such a loyal customer on board. Thank you for choosing Amasty for your projects, and we're looking forward to see you at our store again! Kind Regards, Amasty Team
Hello Shozza, Thank you for posting your feedback at Kiyoh! We're happy to hear your kind words about a smooth experience with Amasty. Our pre-sale team is pleased to get this review and would glad to assist you with any possible requests in the future. Thank you for choosing us, and we're looking forward to see you at our store again! Kind Regards, Amasty Team
Hi Maxime, Thank you for the feedback! It's great to hear our extension helped you and match your expectations. We always do our best to provide the most quality and filled with useful features products. We'll be pleased to see you at our store again! Kind Regards, Amasty Team
Hello Martin, Thank you for your nice review! We're happy to see your satisfaction with the promo extension. We'd also like to share with you our open webinar dedicated to that topic (BOGO type sales were discussed there as well) - https://bit.ly/3e3N6MU. Thank you for choosing us for your projects, and we're looking forward to see you at our store again! Kind Regards, Amasty Team
Hello Attique, Thank you for your kind review! We all at Amasty happy to hear about your positive experience. Thank you for choosing our extensions for your projects, we'll be glad to see you at our store again. Have a wonderful week ahead! Kind Regards, Amasty Team
Hello Mark, Thank you for leaving the feedback! Amasty Support Department is happy about your evaluation of assistance provided. We'll be pleased to cooperate with you in the future. Have a nice day! Kind Regards, Amasty Team
Hi Derrick, Thank you for taking your time to write your feedback here! Our team is happy to hear your positive review and would be grateful to assist you in the possible ways in the future. Have a wonderful week ahead! Kind Regards, Amasty Team
Hi Karl, Thank you for posting your feedback! Happy to hear that our extensions work smoothly for your business needs. We're always ready to assist you in the best way we could and will be grateful to cooperate with you for future projects as well. Have a productive week ahead! Best regards, Amasty Team
Hi Julien, Thank you so much for sharing your feedback! The whole Amasty Team is happy to hear your positive review and see your satisfaction with our extensions and services. We're glad that our solution works perfectly for your business, thank you for staying with us, it's a great pleasure to have such a loyal customer! We're looking forward to seeing you at our store again, and always ready to assist you in the best way we could. Have a wonderful week ahead! Kind Regards, Amasty Team
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