Reviews for Louis De Poortere Store

Easy to order and quick delivery. The rug looks just like it does on the website. I've wanted a Louis De Poortere rug for several years and now I have one!

excellent

We hadden een vloerkleed besteld met underlay en kuisproduct. Uiteindelijk zijn deze drie producten allemaal afzonderlijk geleverd..! Eerst vloerkleed , dan kuisproduct. Voor De underlay hebben we dan zelf moeten bellen . Vriendelijk te woord gestaan door medewerker en deze heeft dan underlay Alsnog opgestuurd, 16 dagen na bestelling/ betaling deze laatste ook ontvangen. Dat is veel te lang ! ( zeker als je ook nog 15€ moet betalen voor levering, ga je er vanuit dat dit vlot verloopt). Positief is vriendelijke medewerker die ons telefonisch te woord stond en bovenal we zijn zeer tevreden met aankoop: prachtig vloerkleed met schitterende schakeringen. Een echte aanwinst in woonkamer. Hopelijk kunnen jullie hier iets mee doen , want hetzelfde vloerkleed is ook bij diverse internetwinkels ( oa. Volare.Nl) te koop aan dezelfde prijs maar zonder verzendkosten! We hadden juist voor aankoop bij fabrikant zelf gekozen om levering vlot te laten verlopen . Groeten, Jasper savelkoel

Tapijt ontvangen, uitgerold, gezien dat maat en kleur niet goed was en direct teruggestuurd, helaas niet het gehele bedrag retour ontvangen.

Les deux tapis commandés sont arrivés à la date indiquée. La qualité est conforme à mes attentes. Les couleurs sont très belles. Je suis pleinement satisfaite et je recommande ce fournisseur.

Alles naar verwachting...

Zie boven

Rug is very good quality, exactly the right shade of red to match the curtains and it came very quickly all the way from Belgium. In Clearance as a discontinued colour, so half price those sold through John Lewis!

Excellent suivi de livraison. Je n'ai pas vu le tapis encore mais on me dit qu'il est très beau.

Beau produit et livraison rapide

Everything worked perfectly from you to my house. Ten points. The rug I bought is even more beautiful than I expected. I have already recommended you and you have at least one more new customer.

Très bien

Beau mais je réalise qu’il est bien trop cher dans l’absolu. Je regrette d’avoir dépensé autant pour ce tapis.

Le tapis fait des ondulations impossible de le mettre à plat ? Acheté en solde sur leur site, peut-être l'explication de l'envoi d'un tapis défectueux ? Nous ne l'aurions pas pris en l'état même soldé.

Super snelle levering volgens de afgesproken termijn

Great product design and quality Web site easy to navigate Very large choice Smooth ordering process Very fast delivery (ordered on Saturday, delivered on our doorstep on Wednesday)

I wrote Louis De Poortere about a rug I really wanted, but they didn't ship to my country back then. They not only created a shipping option for my address, but I received it in record time of only 7 days! Now I'm a happy satisfied owner of a beautiful Belgian rug! Thank you Louis De Poortere.

Thank you for delivering our rug during this tricky time. All questions answered promptly. Excellent service.

Devo essere sincera, dopo aver acquistato il tappeto avevo paura che fosse di scarsa qualità o che fosse diverso da quello sulle foto sul sito ufficiale del venditore. Ma il tappeto ha superato ogni singolo dubbio. È meraviglioso, è bellissimo, è proprio quello che ho visto su internet. Non è troppo alto, non è troppo basso, è quello giusto che serviva proprio a me. Inoltre, essendo in offerta ho risparmiato oltre del 70% del prezzo normale. Soldi ben spesi!

I ordered and I paid 2 Carpets. The small one was delivered by UPS. the big carpet however has not arrived yet! Apparently both were forwarded via UPS. SInce 1 week i am waiting .... I want an immediate clarification and Information when the big carpet will be delivered in Münster!

Customer service has been good and the delivery process swift. The rugs are of excellent quality.

Duidelijk site. Mooie producten. Heel veel keuze.

Dear Sirs we thank you for the seriousness shown, the excellent quality of the product and the speed in sending the goods requested by us It also informs you that the shipment arrived today with a delay of a few days largely justified by the Christmas and pandemic period. Thanking you again, we take this opportunity to wish you a happy Christmas and a prosperous new year. G. Cavallini

I'm in the UK. I bought 6 rugs and was told 3-5 days delivery. Got a tracking number so fantastic. Only 5 rugs arrived. The largest and most expensive rug was not in the order. I emailed twice and got a reply the next day saying that because the rug is large it had to be shipped with someone else.......there was no mention of this on my account order page or any communication from LDP. So I asked for the tracking number and was told: "Unfortunately, the transporter Verhoek doesn’t work with tracking numbers." It's the 21st Century guys! The rug cost over £1000. I have NO IDEA when the rug is coming. No tracking? Really? I just looked on the Verhoek website (I still have no rug) and there is a place to put in your track number so Martin the guy I was emailing at LDP may be mistaken. I asked if they at least would let me know when the order might arrive the day before and was told: "Unfortunately there is not much I can do. I’ll try to contact them to see if they can contact you before delivery." If it were me I'd call Verhoek and ask them where the rug is. Lack of communication when we live in a world of electronic communication is just poor.

Goed