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9

Great quality and beautifully packaged!

I have ordered from VidaXL for a few years now and have always loved that what you see is what you get! The quality is great and a lot of care is taken with the packaging. Shipping is fast and customer service effective. Well done!

  • Would you recommend us? Yes
9

My order was delivered quickly and customer service were responsive.

I purchased a bathroom bench. It arrived quickly in perfect condition. There was a small glitch on the website, I was unable to input a different billing address to the delivery address, which I thought might delay processing. I contacted customer service who responded promptly and were helpful.

  • Would you recommend us? Yes
10

Love it

The climbing wall mounted ladder with accessories is exactly what I was looking for. Very sturdy, looks good and the kids love it. Would highly recommend

  • Would you recommend us? Yes
10

Thanks for the product as described.

Quick easy transaction delivered to the front door in a few days well protected from postal damage.

  • Would you recommend us? Yes
2

Not worth buying

Deliver was quick, easy to buy but product is flimsy and not worth buying.

  • Would you recommend us? No
4

Easy to assemble and quick delivery but poor quality

I bought the vidaxl gazebo for a garden party. During set up one of the beams spanning the front side bent despite 3 persons assembling it to manage weight distribution and after being upright in the yard for a week the pockets which hold the canvas top to the frame have ripped and the canvas now flaps in the breeze. Overall the speed of delivery and ease of assembly was great but I wouldn't recommend the product or purchase it again.

  • Would you recommend us? No
6

Fast delivery but seating height is low and cushions are thin

Fast delivery but seating height is low and cushions are thin

  • Would you recommend us? Yes

Response from the business owner

Dear Andrew, Thank you for your review and I am sorry that the product ordered did not meet your expectations. I will send you shortly an email to offer you some support in this matter. Kind regards, Andreea VidaXL

10

Good service and quick delivery. Thank you.

Easy to order. No hassles.

  • Would you recommend us? Yes
10

Arrived Quick, decent product for the price

Arrived Quick, decent product for the price

  • Would you recommend us? Yes
10

pleasant direct efficient service

ordering was easy and delivery was quick

  • Would you recommend us? Yes
8

Happy with product, service not as much

The table was a bit different than I expected in that the table top is composed of panels so there are very small gaps in between. But overall feels and looks great, and I think it's good value for money. It lost 1 star for me because there were 2 parts (screws etc) missing that I asked to be posted out and so far I'm yet to receive a response.

  • Would you recommend us? No
8

Good item

The box we bought is exactly as we expected and seems to be pretty good Time will tell how it lasts but so far so good

  • Would you recommend us? Yes
9

as expected

reliable, fast, and affordable

  • Would you recommend us? Yes
4

Chair had faulty part which broke after three months.

When I contacted Vidaxl and requested a replacement part I was ignored.

  • Would you recommend us? No
3

cheap quality

Cheap Quality product

  • Would you recommend us? No
10

Excellent service and support

My delivery arrived very quickly. I had some missing parts but a brief chat with support resolved the issue and the parts arrived within a couple of days. I am very happy with the products and service provided by the company

  • Would you recommend us? Yes
10

Glass vanity basin - great price!

We ordered this basin for the bathroom reno and it turned up in just a few days. Fantastic product and fantastic service!

  • Would you recommend us? Yes
6

Arrived on time but a little disappointed with metal quality

Speaker stands arrived on time & in good order. However my husband & I were a little disappointed with the gauge of the metal used in the body of the stand. Seemed a little thin but obviously ok for the price.

  • Would you recommend us? No

Response from the business owner

Dear Fay, Thank you for your feedback. Apologies if the product did not meet your expectations. I will send you an email shortly, to offer you some help with this matter. Kind regards, Andreea vidaXL

10

Excellent

Always been reliable and delivered has always been timely.

  • Would you recommend us? Yes
6

Nice but lid is not big enough and falls inside basket

Ok product , cane large laundry hamper

  • Would you recommend us? Yes

Response from the business owner

Dear Kerry, Thank you for your feedback. Apologies if the product did not meet your expectations. I will send you an email shortly, to offer you some help with this matter. Kind regards, Andreea vidaXL

9

Excellent service with prompt delivery

Great online retail service !

  • Would you recommend us? Yes
10

Would buy from them again

Product looks ok ,only time will tell re my purchase but their service is excellent .

  • Would you recommend us? Yes
9

Great product delivered promptly.

Our purchase was exactly as described and pictured and it was delivered as promised.

  • Would you recommend us? Yes
8

The furniture looks great!

Order was a reclaimed wood bench. It looked awesome when the legs went on. However, I had a slight problem with one of the legs as one of the screws and the hole it was meant to go into did not align properly. I had to forcibly screw the leg in with brut strength. The other 3 legs went in smoothly. Now that leg is off slightly and not as aligned with the other legs on the ground. But the old cupboard under the leg did the trick and the bench did not wobble anymore.

  • Would you recommend us? Yes
9

ALL GOOD

GREAT SERVICE WOULD DEAL WITH THIS COMPANY AGAIN

  • Would you recommend us? Yes

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