Filters

10

Superb service.

Delivery exceptionally quick. Delighted with products ordered. Exactly as described. Will definitely be dealing with this company in the future.

  • Would you recommend us? Yes
10

Very reliable and minimal service delay

Good easy to follow n track delivery

  • Would you recommend us? Yes
9

Good quality and price.

Excellent.

  • Would you recommend us? Yes
10

Very Happy with my product

Love my outdoor mirrors, finishes my garden.

  • Would you recommend us? Yes
6

Good device but product illustration were very poor

All holes in shed did not line up and door slides don’t work properly

  • Would you recommend us? Yes

Response from the business owner

Dear Jeanette, Thank you for your feedback. Apologies that the product did not meet your expectations. I will send you an email shortly, to offer you some help with this matter. Kind regards, Andreea vidaXL

10

Excellent service

Everything I have purchased is what I ordered and and delivered on time I definitely would purchase from this company again

  • Would you recommend us? Yes
9

the purchase was smooth and easy

I purchased what I needed my only disappointment was that it took a week to be delivered to Sydney and the freight company would not reply to my inquiries so I could have someone home for the delivery.

  • Would you recommend us? Yes
8

Nice two seater and table

Bit of a hassle to put together. Had extra washers which confused me.

  • Would you recommend us? Yes
7

Very Good

Service and delivery very satisfying. The product is absolutely beautiful, however it arrived with some fell off pieces, we have to past them back again. Overall a good experience.

  • Would you recommend us? Yes
9

Great choice in product range and happy with my selection.

I have bought this and prior items from vida XL and have always had great service from start at purchasing through to delivery. Their selection is so varied, so for me, I am always confident in finding that rare piece of furniture as I know it is quality and value for money. Thankyou

  • Would you recommend us? Yes
2

Bad customer service

As I see a competitive price for Decking Tiles Vertical on the website, I called up customer service to ask if they the tiles ramp edge. The person that answered the phone had no idea about the product as well as my enquiry. I'm definitely not buying with this kind of customer service.

  • Would you recommend us? No
6

Online order and processing was very good

No problems with company, just quality of product wasn’t what was expected for cost

  • Would you recommend us? Yes

Response from the business owner

Dear Elleny, Thank you for your review. Apologies if the product did not meet your expectations. I will send you an email shortly, to offer you some help with this matter. Kind regards, Andreea vidaXL

8

From ordering to delivery was excellent.

I found the mannequin to have rather rough areas on his body. Especially his hands. Is it possible to make the support that holds the mannequin upright made more secure? I loved this site and would use it again. I have recommended this site to others already. Thanks Amanda

  • Would you recommend us? Yes
9

excellent product

Thanks

  • Would you recommend us? Yes
10

Good product and fast delivery

Good product and fast delivery

  • Would you recommend us? Yes
10

Excellent communication at all times

I am very happy with this company as they were very responsive when I had a problem with my item not turning up, I was also very happy with the communication Nothing was too much trouble .

  • Would you recommend us? Yes
10

Excellent service.

We ordered 4 Garden Chairs with cream cushions and they arrived promptly. The quality is good. I would recommend ordering through this firm and would do so again myself.

  • Would you recommend us? Yes
2

Two of the table legs arrived broken

I ordered an acacia wood dining table and two of the legs arrived broken and cracked. Disappointed.

  • Would you recommend us? No
8

Efficient service

Our order was shipped promptly and efficiently; enabling us to get our project moving quicker and completed sooner. Our product met our needs and expectations and enabled a better project outcome.

  • Would you recommend us? Yes
10

Excellent

Easy ordering

  • Would you recommend us? Yes
7

Reasonable

Very good time lines but difficult to contact when it comes to getting an answer to a potential problem

  • Would you recommend us? Yes
10

Fast delivery, good buy for the price

Fast delivery, good buy for the price

  • Would you recommend us? Yes
8

Very good

Product was as deacribed. Fast delivery. Happy with the service.

  • Would you recommend us? Yes
10

Perfect

Perfect quality, fast delivery

  • Would you recommend us? Yes
10

Best service great products

I have ordered several items through vidaXL all beautiful pieces of furniture at great prices

  • Would you recommend us? Yes

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