Great online shopping experience
It was the first time that I shopped with them, and I was very pleased with their customer service and fast shipping. Coen, who assisted me throughout the entire process, was really friendly and helpful. The guitar arrived safely, it was very clean and well set up. It was a 2nd handed item but looked like almost new. Overal, very pleasant experience and highly recommended. Just one suggestion: it may be a good idea to provide more information in advance on the specific materials of the guitar and/or indicate that it does not have any CITE material (i.e. rosewood) on it on the package when you ship an order to Switzerland or outside of EU, to prevent any possible delay with customs.