5 stars: perfect, definitely recommended
Positive
I'd dealt with TFOA quite a few times for little bits & bobs, guitar parts etc...Then a couple of years ago I bought a guitar from TFOA for the first time, a 2014 Gibson L-00 1932 reissue & received the best service I'd ever come across. Then yesterday I received my Waterloo WL- S Deluxe which Rudi ordered for me about 9 months ago from Collings Guitars, & I must say as well as being totally in love with this guitar, I'm floored once more by the service I received.
TFOA quite simply offers the best online guitar buying experience to be had anywhere, nowhere in Europe even comes close to offering the quality of service you get with TFOA. The first time I emailed Rudi with a question on something (I think it was maybe a pick guard) I was astonished to get an immediate response from Rudi himself, (not a German superstore minion) which was warm friendly & gave me all the info I needed, & this was at 10:30pm ! If Rudi is not available you'll get exactly the same service from Coen or Laura, these guys are all guitar connoisseurs, Laura can even build you one! TFOA also offer consignment rates that won't be beaten, no greed here! Rudi sold 3Gibson acoustics for me &got me exactly what they where worth at market value for a very modest commission.
Overall TFOA provide the best experience your ever going to have buying a guitar online, a shop run by passionate guitar aficionados & musicians for musicians, what more could you ask for ?
Can't wait to deal with TFOA again !
Thanks g