Reviews voor The fellowship of acoustics

Positive

Having bought two guitars in this store I can say it's absolutely worth traveling 200 km for an overwhelming range of superb instruments, an atmosphere that leaves nothing to be desired and an absolute professional service to boot.

Positive

My favorite store in Europe!

Positive

Zeer klant vriendelijk en kennis van zaken geweldige service an advies. een aanrader voor elke gitarist.

Positive

Greatest customer support ever! All the team is very kind and helpful and knowledgeable. They answer e-mails very fast and are prompt to solve any problems. Highly recommended

Positive

Hello, after buying a wonderful Martin, and trying it out for allmost 30 days, i came to the conclusion that the Martin did'nt suit me, don't get me wrong, it was a wonderful instrument, perfectly setup, good sound, good looks, and good price!,..but maybe i'm not a Martin guy, who knows. So i went to Dedemsvaart and trying a Gibson J45 standard, and the sound of that guitar was what i wanted to hear from an acoustic guitar. With no problems i could swap the Martin, for the cheaper Gibson, and the difference in price they returned to me the same day! Very good service, and people who know everything about guitars, thank you Fellowship, good work!!!, Huub, Netherlands

Positive

I had a questions about a 2nd hand Gibson of mine that even my local dealer didn't bother spending 10 minutes on trying to answer. So I contacted TFOA. They answered me right away and far more in detail than I had hoped for. I wasn't even a paying customer! Now I took the chance and ordered a wonderfull Jonker guitar. Buying a guitar from an unknown luthier over the internet at an unknown shop. Many would consider that a recipe for desaster. Best service I ever had though! + The guitar is as great as on the video they used to present it. Thanks again.

Your shop is to far away! :-)

Positive

Absolutely brilliant service. A simple inquiry led the the best customer service I have withnessed in a while. Not only did they help and advice me, Marc was even thoughtful enough to notice the product needed a different power supply and fixed the problem for with out me even having to ask for it. If the shipping goes well and the product is as advertised tfoa will have me as a customer for as long as I keep playing guitar!

None, keep this up!

Positive

Rudi and his team is the best and the honest one I know and I am very happy to visit them in marvellous Dedemsvaart from time to time. They have everytime the suitable guitar for the people who think that the life is too short to play a ****ty guitar. Keep going your way Rudi.

You improve your business profesionally and that is why I think that you do not need any suggestion. Growing needs time and you are on the best way...

Positive

Geweldige winkel om te komen. Ik woon in de buurt en de winkel ligt op de route vanaf mijn werk, dus kom er regelmatig. Altijd welkom, en ook wanneer je niets koopt is en blijft de koffie gewoon gratis. Deze maand voor het eerst wat gekocht. Het was een gok, omdat ik de Eastman gitaar speciaal had besteld. Zou dit normaal gesproken niet doen, maar mocht alsnog van de koop afzien. De gitaar was er helaas iets later dan verwacht, maar dat doet geen afbreuk aan de service en klantvriendelijkheid. Toch het 'geluk' gehad dat de Eastman T486b geweldig speelde, klonk en er ook nog perfect uitzag. Was boven verwachting! Daarna de gitaar nog iets bij laten stellen en de afspraak gemaakt om over 3 maanden terug te komen voor een gratis afstelbeurt. Goede service!

Als winkel de klant op de hoogte stellen ipv de klant naar de winkel te laten bellen.

Positive

Kostbare klassieke gitaar, occasion, na 2 weken weer teruggebracht omdat de klik toch niet aanwezig bleek. Met koffie onthaald, zeer vriendelijk, gastvrij en begripvol. Mijn ingeruilde instrument was gelukkig nog niet verkocht en heb ik weer meegenomen. Het resterend bedrag stond 2 dagen later op mijn rekening. Geen gezeur of gedoe, men doet wat men beloofd! Echt fantastisch!

Ga zo door!

Positive

The website, web store and overall support from TFOA personnel.

None. Just keep up the good work.

Positive

Last year I went looking for a Lowden guitar. I had been researching many high end American brands of guitar, but the Lowden brand just called me back again and again. I happened upon the website for The Fellowship of Acoustics and carried on a brief email exchange with Rudi Bults and one of his sons who works in the business. I have completed many overseas purchases in the past, both in person and online and have, I think, learned how to spot the good merchants to deal with. I noticed right away that Rudi and his family were very responsive to my questions and concerns. So, the order was placed. When my new Lowden F35 arrived, all seemed just fine. However, a small problem arose months later with a portion of the finish. Lowden guitars are, in my opinion, a work of art and the finish is very important. Rudi had suggested I send the guitar back for examination and remediation. As I did not want to do that George Lowden, Rudi and I agreed upon a local luthier here in the states. The problem is now being resolved. Although, initial impressions are important, it is how a merchant, particularly a long distance merchant, handles any problems that may arise. After some back and forth confusion due to distance and time constraints of all concerned my problem has reached a satisfactory conclusion. My Lowden now is a real keeper as they say. I look forward to being a repeat client with both Lowden Guitars and The Fellowship.

Keep up the good inventory and customer service.

Positive

Asked for a good price of a Amistar Crossroads and was highly happy that my budget fitted to TFOA's pricing. I have a feeling it's a shop from musicians for musicians. Fair understanding and solidarity...

So far no ...

Positif

Du bon matériel a la vente, jamais déçu par mes achats Contact mail toujours très sympa ce qui est très agréable.

Positive

Hallo Rudi, wir kennen uns jetzt seid fast 10 Jahren und ich freue mich immer, wenn ich mal wieder nach zu Dir nach Dedemsvaart (früher Bergenthijm) kommen kann. Dein neuer Laden ist großartig! Wir haben immer super Gespräche geführt, Kaffe getrunken und dabei tolle Geschäfte gemacht ( 1958 LP-Junior, Dobro, Deering Sierrra-Banjo, ES 335, Boogie-Kingsnake). Es gab nie Probleme und ich bin stolz, Dich und Deine Crew als Freunde betrachten zu können! Danke dafür, Udo

Bleibt so wie Ihr seid!!!

Positive

Very nice people to deal with! Helpful and quick to respond.

Sometimes the description of specs, like neck width etc. are out to lunch:)

Positive

I have purchased and traded several guitars here by phone with total satisfaction. I have visited the company from Ireland and someone picked me up from the train station, found me accomodation and brought me a sandwich lunch while I played guitars. They are a superb company and I would recommend them without question.

I can't imagine how they could possibly improve their wonderful service.

Positive

Ordered a guitar strap which arrived on time and as describe.

Positive

Very good service provided, instrument was packed properly and arrived before the due date

Positive

Best shop in town

Cheaper ;-)

Positive

With TFOA you will get the whole package. Nice assortment of quality instruments to choose from, great customer experience and competitive prices. Special thanks to Marc who provides fast replies with professional (and honest) answers. I really felt valuable as a customer throughout the whole buying process. When we closed the deal, the guitar reached us in only a few days. Neatly packed with new strings and a nice setup.

Just keep up the good work. Please :)

Positive

Hallo Rudi, du hast mich gut beraten, als du mir die Bourgeois Aged Tone Dreadnought AD-RW und jetzt am Samstag noch die Collings OM 2 HG verkauft hast. Zwei wirklich tolle Gitarren mit unterschiedlichem Klangcharakter. Auch der Besuch in deinem Geschäft in Verbindung mit einem Abstecher nach Amsterdam war eine gute Idee. Toller Laden, sehr nette Betreuung und vor allen Dingen sensationelle Instrumente zur Auswahl. Dass der Service zu 100% passt, ist bei dir Selbstverständlich. Eine Absolute Empfehlung für TFOA von mir. Beste Grüße aus München PS: Life is really too short to play ****ty guitars