I'm very sorry to hear that the package didn't arrive. We depend on our postcompany, we directly contacted them after your email. An investigation to a foreign country can take 6-8 weeks, this is not our protocol but the protocol from our Dutch postcompanys. We tried to help you the best we can, i see the order is already refunded to you. We are thankful for every review, the good and the bad ones. But it's very unproffesional if customers use this to name persons and write twice a bad review under another name. This not allowed!
I'm very sorry to hear that the package didn't arrive. We depend on our postcompany, we directly contacted them after your email. An investigation to a foreign country can take 6-8 weeks, this is not our protocol but the protocol from our Dutch postcompanys. We tried to help you the best we can, i see the order is already refunded to you. We are thankful for every review, the good and the bad ones. But it's very unproffesional if customers use this to name persons and write twice a bad review under another name. This not allowed!
• Iedereen mag een review plaatsen zolang er wordt voldaan aan de gebruikersvoorwaarden en het privacybeleid
• We voeren geautomatiseerde en handmatige controles uit om valse reviews zoveel mogelijk tegen te gaan
• Reviews met een score lager dan een 6 worden 7 dagen na plaatsing gepubliceerd
