Filters

10

Produit conforme à la description et à prix très raisonnable.

Description très claire des produits sur le site et grande facilité pour passer la commande.

  • Nous recommanderiez-vous? Oui

Reactie van het bedrijf

Bonjour Christophe, Merci pour votre avis. Nous sommes heureux d'apprendre que vous avez aimé nos produits et services. Nous espérons vous revoir dans le futur ! Cordialement, Chris Gerrits Jans | Moquer

10

Superbe

Super site

  • Nous recommanderiez-vous? Oui

Reactie van het bedrijf

Bonjour Frédéric, Merci pour votre avis! Cordialement, Chris Gerrits Jans | Moquer

10

Excellent service

Ordered 2 separate items and both arrived undamaged and very promptly. I live in wales in the uk and my order came quicker than internal orders. Awesome company would definitely order from moquer again without hesitation. Well managed company. Thanks

  • Would you recommend us? Yes

Reactie van het bedrijf

Hello Ryan, Thank you for your kind words. Glad to hear everything was fast and prompt. We are looking forward to welcome you back again! Best regards, Chris Gerrits Jans | Moquer

10

Great service

Fast delivery, clear description of products

  • Would you recommend us? Yes

Reactie van het bedrijf

Hello Andrei, We are very happy to see our service and products were to your liking. Thank you for your review! Best regards, Chris Gerrits Jans | Moquer

10

Fiable

Fiable. Expédition rapide. L'emballage aurait pu être un peu plus protecteur, les emballages sont arrivés cornés.

  • Nous recommanderiez-vous? Oui

Reactie van het bedrijf

Bonjour, Merci pour votre avis. Heureux d'apprendre que le colis est arrivé rapidement. Nous informerons l'entrepôt pour qu'il accorde une meilleure attention à l'emballage. Cordialement, Chris Gerrits Jans | Moquer

10

Brilliant , hasslefree , Great prices and fast

I’ve ordered from here four times now and even though the products come from another country, there are no additional fees to pay upon receiving the goods. I Can’t believe that the products are delivered from another country and they get here so quickly, with great updates all the way so you can track the delivery. Will definitely use these guys again and I have recommended to my friends, absolutely fantastic!!! Great service.

  • Would you recommend us? Yes

Reactie van het bedrijf

Hello Mike, We are happy to hear you have shopped with us multiple times, and that everything went fast and swiftly. We are looking forward to welcome you back again! Best regards, Chris Gerrits Jans | Moquer

10

Alles wunderbar

Bestellung kam gut und innerhalb des Lieferzeitraums an. Mehr kann ich nicht sagen. War meine erste Erfahrung mit MOQUER. Gerne wieder ... Danke

  • Würden Sie uns weiterempfehlen? Ja

Reactie van het bedrijf

Hallo, Vielen Dank für Ihre Bewertung. Wir freuen uns, dass die Bestellung pünktlich eingetroffen ist. Wir freuen uns, Sie wiederzusehen! Mit freundlichen Grüßen, Chris Gerrits Jans | Moquer

10

Ein Wort reicht: "PERFEKT"

Alles was ich bestellt habe ist genauso wie in der Beschreibung, mehr wollte ich nicht. Das bedeutet das ich vollkommen zufrieden bin. Danke für die schnelle Lieferung obwohl es Feiertage gab dazwischen. Immer wieder gerne.

  • Würden Sie uns weiterempfehlen? Ja
9

Gutes Produkt, sehr rasche Lieferung

Habe ein spezielles Produkt gekauft, dass beim Hersteller direkt durch Zoll etc. wesentlich teurer gewesen wäre. Sehr schneller Versand, dank sei der niederländischen Post.

  • Würden Sie uns weiterempfehlen? Ja

Reactie van het bedrijf

Hallo, Wir freuen uns, dass wir Ihnen helfen konnten, das gesuchte Produkt zu finden. Vielen Dank für Ihre Bewertung und wir hoffen, Sie bald wiederzusehen! Mit freundlichen Grüßen, Chris Gerrits Jans | Moquer

9

Great service and response

ordered the product which unfortunately ended up getting damaged so returned it with no fuss. great comms with customer services. ordered new product and arrived nice and quickly. definitely best price around for the product. would definitely use again.

  • Would you recommend us? Yes

Reactie van het bedrijf

Hello Johnny, Thank you for your review. We are sorry to hear your item received damaged, but we are glad we were able to fix the issue. Looking forward to see you again. Best regards, Chris Gerrits Jans | Moquer

10

Top Produkte - Top Service!

Top Produkte - Top Service!

  • Würden Sie uns weiterempfehlen? Ja

Reactie van het bedrijf

Hallo Dany, Vielen Dank für Ihre Bewertung! Mit freundlichen Grüßen, Chris Gerrits Jans | Moquer

10

Envoi rapide, prix dans la moyenne

Rien à ajouter

  • Nous recommanderiez-vous? Oui

Reactie van het bedrijf

Bonjour, Merci pour votre avis! Cordialement, Chris Gerrits Jans | Moquer

10

Bin rund herum glücklich.

Würde auch eine 10 geben.

  • Würden Sie uns weiterempfehlen? Ja

Reactie van het bedrijf

Hallo, Vielen Dank für Ihre Bewertung. Ich freue mich sehr, dass Ihnen alles gefällt. Mit freundlichen Grüßen, Chris Gerrits Jans | Moquer

10

Good

Very good product and good value for money

  • Would you recommend us? Yes

Reactie van het bedrijf

Hello Marijanka, Happy to see you liked our products. Thank you for your review! Best regards, Chris Gerrits Jans | Moquer

10

Excellent

Very good products and services

  • Would you recommend us? Yes

Reactie van het bedrijf

Hello Nicolas, Thank you for your review. We are glad to hear that you like our products and shipping went well. We hope to see you again in the future! Best regards, Chris Gerrits Jans | Moquer

4

My order was cancelled for no reason

I live in Helsinki, Finland - one of the most high-tech capitals of Europe; the post office is excellent and delivers everything on time; I even have an app that allows me to track each package. I've received shippments from all over the world, even outside the EU, and there was never any problems. For some reason, my shippment never arrived. After a more than a month of waitting, the shipment got sent back to Moquer, and I got an email telling me the order was refunded. The email said I got 'credit' so I had no idea if the money was given back to me, or if I had to spend it again via the online store - I asked for more info to customer service, and got a non-apologetic one-line reply email barely explaining anything. I had to check my bank extract to see if the money was there (it was, thank god, as I'm not going to order again)

  • Would you recommend us? No

Reactie van het bedrijf

Hello Isaque, Thank you for your review and I am sorry you have perceived it this way. It is actually quite simple what happened. We shipped your order, but it could not get delivered. Even in Finland these things can happen. Your order was received back in our warehouse, so we refunded you the money as stated in the credit invoice. A credit invoice is just documentation that confirms that you have been refunded. We actually had to pay the shipping to your location and back. We also clearly indicated that you got refunded and we are always available for any questions because that can clear things up faster than writing reviews. Best regards, Chris Gerrits Jans | Moquer

10

My hair loves it

Fast delivery, good for hairstyling

  • Would you recommend us? Yes

Reactie van het bedrijf

Hello Carola, Thank you for your review. We are very happy to hear that everything went well and that it works great for your hair. We hope to see you again! Best regards, Chris Gerrits Jans | Moquer

2

Shit

Absolutely shit, you delivered the wrong product twice Not very happy at all

  • Would you recommend us? Yes

Reactie van het bedrijf

Hello Derek, Thank you for your review. I am sorry to hear you have received the wrong product. I do see you never reached out to our support department. We cannot help you with issues we are not made aware of. Our support e-mail is: [email protected]. Best regards, Chris Gerrits Jans | Moquer

6

Little to no communication post ordering

After ordering, there was no verification of order, no dispatch or tracking and I was ready to cancel order due to possible scam! It did eventually arrive and all was OK, but some communication needed

  • Would you recommend us? No

Reactie van het bedrijf

Hello Glenn, Thank you for your review. I am sorry to hear the communications did not seem to work. You should have received an order confirmation and shipping confirmation from us. There is also always the possibility to reach out to our support for fast answers on all your questions. Best regards, Chris Gerrits Jans | Moquer

10

Excellent

Fantastic communication and fast delivery

  • Would you recommend us? Yes

Reactie van het bedrijf

Hello Shax, Thank you for your review. Happy to see that everything worked out well. We hope to see you again. Best regards, Chris Gerrits Jans | Moquer

10

Top Customer Support and effortless ordering

Besides the hassle free ordering process the customer support was great. I always got fast replies during the whole (E-Mail) conversation as well as very helpful answers. These guys are really on your side with your order. They have a wide variety of brands and products and competitive prices.

  • Would you recommend us? Yes

Reactie van het bedrijf

Hello Constantin, Thank you for your review. We are glad to hear that everything went well and that we were able to help you with any inquiries. We hope to see you again some time! Best regards, Chris Gerrits Jans | Moquer

1

Produit non reçu

Le produit est indiqué arrivé dans le pays de destination, la France, depuis le 24 nov. Nous sommes le 5 décembre et je n'ai aucune nouvelle de mon colis. Je ne sais pas où il est. Je suis très mécontent de ce site et ne l'utiliserai plus ni le recommanderai.

  • Nous recommanderiez-vous? Non

Reactie van het bedrijf

Bonjour, Merci pour votre avis. Je suis désolé d'apprendre que vous n'avez pas reçu votre commande. Je vois que vous n'avez pas contacté notre équipe d'assistance avant d'écrire cet avis. Nous ne pouvons pas aider avec des problèmes dont nous ne sommes pas informés. Cordialement, Chris Gerrits Jans | Moquer

10

very good product

very good product

  • Would you recommend us? Yes

Reactie van het bedrijf

Hello Nikos, Thank you for your review. We are happy to hear you like the product. We hope to see you again in the future. Best regards, Chris Gerrits Jans | Moquer

10

Perfect

Excellent thank you i will order again

  • Would you recommend us? Yes

Reactie van het bedrijf

Hello Nicolas, We appreciate your review and are happy to hear that everything went well. Enjoy your products! Best regards, Chris Gerrits Jans | Moquer

10

Perfect Service

got the product i wanted, shipped quickly, with good communication

  • Would you recommend us? Yes

Reactie van het bedrijf

Hello Ro, We are happy to read that everything was to your satisfaction. Thank you for your review and hopefully we see you again some time! Best regards, Chris Gerrits Jans | Moquer

Bedrijfsgegevens

Hoge Belt 10

7413CJ Deventer

[email protected]

Over Moquer Hairstyling & Grooming

Moquer Hairstyling & Grooming is a Dutch company for men's grooming products. You can find all the best hair styling, skincare, shaving and beard products for men in our shop. We have been active since 2014 and helped thousands of men to become a better looking version of themselves!

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