Reviews voor AutoTrack EasyBuy

Pluspunten

Prettig contact, duidelijkheid, goede afleverservice.

Pluspunten

Annulering ging geheel makkelijk bedankt!

Pluspunten

- fast delivery - thorough explanation of the car and its features - change of property seamless - great phone service

Pluspunten

Very easy process, all the documentation is handled by Bynco and they help you with the bits required by you. Recommended for expats.

Pluspunten

Gehele afhandeling, incl natuurlijk de auto

Pluspunten

Heel snel en efficiënt afhandeling!

Achter lichten waren niet goed vast gemaakt en moest ff langs garage on het te maken!

Pluspunten

Uiterst correcte en beleefde communicatie. Snelle en prompte levering. Website is exact en de afhandeling bij levering van de auto is makkelijk en snel. Een uitstekende service.

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Positive

I had the best experience ever. As a foreigner, I was a little bit confuse and afraid of buying a car in the Netherlands but with Bynco the process was straightforward and all my questions were answered quick either via chat or email

Maybe improve details about documents that a foreigner needs to buy a car. I had to pay for a document in the city hall and was a little bit confuse find out the right document.

Positive

Really great and easy experience, team where helpful and friendly. All in all a great experience

Positive

Very convenient car buying experience. The delivery was also very smooth and informational. Staff are friendly and even sent me greeting cards for the purchasement.

Since it's imported car, maybe involve more information on the history and mainenance, so that i can make up my mind much faster.

Pluspunten

Snel geholpen, zeer vriendelijk! Pakte tips snel op

Pluspunten

Very good customer service, everyone very open to help. Super simple process, hassle free. My car came with only one key and they will pay for the second one.

The website should have an english version.

Pluspunten

My wife found their website online - Really easy to use and very friendly to deal with. I would highly recommend Bynco if you want a simple transaction!

Pluspunten

BYNCO was an amazing solution to a problem we didn't know we were going to have: How to buy a used car in a country where we didn't speak the language or know anything about the reputation of car dealers. EVERY interaction we had with them was superb, I couldn't have asked for anything else.

Positif

Well-designed website and convenient online buying experience. Clear and transparent process.

Chat and telephone support were not available on some occasions

Positive

I moved to Netherlands a few months ago. Everything was new to me. As soon as I received my BSN I purchased two cars from Bynco. Buying a second car could not be more flawless and simple. People are polite and answer clearly all your questions and concerns. The cars were as they were described and the prices were within the market level. Even more I changed one of the cars. It was not about the condition of the car but I didn't like that brand. I returned the car one week later and got another one. It was again simple and flawless. Thanks to Bynco.

The web site could be more English friendly.

Pluspunten

Super goede, aardige service en een heerlijke auto.

Positive

Transparent communication and clear information on the website

- Tires had to be balanced because it makes vibrations on the wheel. The person who brought the car realized that so I assume a test run was not performed before shipping the car. I suggest you to do a test run so that these type of problems can be detected and solved before selling the car.

Pluspunten

Zeer persoonlijke service. Bij vragen wordt er meteen gereageerd, in de chat en indien nodig telefonisch. Uitleg bij aflevering auto zeer uitgebreid. Vooraf was helemaal duidelijk wat ik kon verwachten en dat klopte ook helemaal.

Pluspunten

- Klantenservice goed bereikbaar en reageert snel. - Goed concept over de 14-daagse bedenktijd want op deze manier heb je genoeg tijd om alles goed na te kijken.

- Onderhoudsboekje niet meegeleverd en dat heeft wat verwarring veroorzaakt. Koop nooit een auto zonder officieel bewijs van z'n onderhoudshistorie. - De communicatie zou vanaf het begin meer transparant kunnen zijn mbt de historie van de auto als gevolg van de bovenste punt

Pluspunten

The customer service was great both on the chat and on the phone. The website is very user friendly. Once you buy a car, the delivery is quick.

An English option of your website would be really helpful.

Positive

Delivery was at home, really convenient.

Even though I indicated that I have a Dutch driving license, we drove to RDW where we were told that it was not necessary to go there to do the registration, it could have been done at Primera saving 1 hour. The location and number of usage marks in the car as specified in the website was not 100% accurate. I chose this car instead of another one exactly because of the amount of usage marks... the fact that the report was not 100% accurate upset me a little. This is not a big deal because the car has only 2 or 3 marks, but I was expecting exactly one mark as indicated in the report.

Pluspunten

Ik heb een hele mooie auto ontvangen voor een hele scherpe prijs. De levering was ondanks een storing met de link om te betalen perfect. Een hele aardige man was precies op tijd met de auto op mijn werk en legde mij geduldig de auto uit. Het contact met de klantenservice in aanloop naar de levering was ook heel prettig. Snelle reactie, behulpzame jongens en zeer meedenken en behulpzaam. Een grote aanrader om via dit bedrijf een auto te kopen. Het heeft mijn verwachtingen overtroffen.

De link om te betalen. Deze werkte niet tijdens de aflevering en dat zorgde voor vertraging. Een klein verbeterpuntje, want het werd vlot en handig opgelost.