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10

Excellent excellent excellent

Really pleased with my purchase experience from Bunco. The process was easy and the delivery was very smooth. Where I think the difference is though is in customer service. The team is always willing to help and that makes it easier as a customer

  • Would you recommend us? Yes
10

Excellent.

Really professional. Trustworthy and hasslefree. Thank you Bynco team

  • Would you recommend us? Yes
8

Online auto kopen is goed bevallen

Wat een top-ervaring om online een auto aan te schaffen. Goede, duidelijke voorwaarden. Er waren wat kleine punten betreffende de geleverde auto, maar deze zijn naar behoren keurig opgelost. Ik ben heel blij met mijn "nieuwe" auto! Ander klein puntje: Bynco adverteert ook in het weekend telefonisch bereikbaar te zijn, echter is dit een boodschappendienst, die werkt namens Bynco. Acute zaken kunnen dan niet opgelost worden. Dit was mij, als klant niet helemaal duidelijk.

  • Aanbevelen? Ja
10

Niks mis mee!

Goeie service en snelle afhandeling. Fijn dat je rustig de auto 2 weken kan proberen en er voor een half jaar garantie op zit.

  • Aanbevelen? Ja
10

Excellent car-buying experience

We have had a great experience working with Bynco to purchase a car. The whole process has been smooth, delivery was as agreed - great to avoid admin at the RDW - and the car itself has so far been exactly what we hoped it would be.

  • Aanbevelen? Ja
8

Top notch service

stress free service, all transactions was done on telephone . Clear, simple, transparent and thoughtful. Couldn't ask for more. You guys did an absolute amazing job with regards to my car. From enquiry to delivery was Top Notch . Merci!!!! Can't wait to do more deals with your company. Cheers

  • Aanbevelen? Ja
10

Excellent

Amazing service, highly recommend!

  • Aanbevelen? Ja
10

Prima

De hele procedure is goed verlopen; de uiteindelijke aflevering van de auto door Jasper v. .d. Bergh was uitstekend.

  • Aanbevelen? Ja
10

Bynco really takes care of its customers

Buying a car online for the first time, I was a bit nervous about it, however the staff at Bynco are always available to answer questions and get more info where needed so that you feel comfortable. There some minor issues on the dealer side (small delay in delivery, small chip in the windshield) however Bynco took responsibility and made sure that everything was resolved, which made me feel alot more comfortable about the whole process. Their attention to the customer experience is excellent.

  • Would you recommend us? Yes
10

Prettige ervaring!

Soepele en gesmeerde transactie, vriendelijk te woord gestaan en overhandiging ging erg vlot

  • Aanbevelen? Ja
8

Excelente service!

Bought a new car with Bynco, the car had an issue in the bumper but the guys at Bynco immediately took care of the problem, and in no time everything was as expected. Cannot complain and definitely recommended.

  • Would you recommend us? Yes
9

super netjes, correct en beleefd!

niets aan toe te voegen

  • Aanbevelen? Ja
8

Nice experience

Everything is fine, only the pictures on the website aren't sufficient. As the part of the touch bar, the one-button start, and the reserve camera are shown in the pictures.

  • Aanbevelen? Ja
10

Ik ben positief verrast door de laagdrempelig communicatie en advies.

Online een auto kopen is niet niks! Ik heb Bynco als professioneel, goed bereikbaar, meedenkend en vriendelijk ervaren. Zij hebben mij nuttige informatie verleend. De afhandeling van de ingeruilde auto's is zeer correct verlopen.

  • Aanbevelen? Ja
8

It was very good.

I found it very helpful and quick. I did, however have a concern that the information given to me was slightly incorrect as I was told I needed a certificate from the Gemeente to only be told that I don’t need in if I have my license after the fact I had paid €8 for the certificate. Other than that, the service was excellent, thank you.

  • Would you recommend us? Yes
10

Alles top geregeld

Hartelijk bedankt voor super service! My compliments to guy delivering my car.

  • Aanbevelen? Ja
10

Vlot contact, goede services.

Auto werd binnen 3 dagen geleverd. Contact en afspraken rond de leveringen lopen vlot en soepel. Afspraken worden nagekomen.

  • Aanbevelen? Ja
10

Great communication, very nice and efficient process!

Sander helped me with my car purchase in June, everything went exactly as described. I will be sure to contact them for my next car and highly recommend their services.

  • Would you recommend us? Yes
4

Didn't get what I was promised

The car was initially enlisted as 2016 on the website but the production is Nov. 2015. I accepted the car anyways because I needed it at that time and my wife did like the color and looks. It had defects with the fuel meter and the side mirror which they fixed it quickly (via the guarantee) and the process was fairly smooth but I missed one other defect on the door and when I found it it was already too late and they didn't accept it! Also, the jack was missing, they put another jack in the car which due to the size it always wiggles in the trunk! I think the price of the car I got could be lower.

  • Would you recommend us? No

Reactie van het bedrijf

Hi Masood, Thank you for taking the time for leaving us a review. Sorry to hear that you did not have the best experience of buying a car online. I am glad that we could fix the problem of the fuel meter and the side mirror quickly. The partner, where the car came from, picked up the car and they left a car to use in the meantime. They fixed the problems and made sure the car was brought back to you. The other issue about the defect on the door is very unfortunate of course, but this was far after the 14-day period. The warranty partner will always look at an issue and see whether they can fix it within the warranty. I will make sure to communicate to our partner that the car was not to the standards that we expect from our partner, also I will mention them they provided you with not the right size. We do sincerely hope you enjoy driving in your car and wish you al the best. Kind regards, Sander

10

Erg tevreden

Goede service, prettige en snelle communicatie. Bynco maakt het vinden van een goede tweedehands auto vele malen makkelijker en zorgt ervoor dat je niet stad en land hoeft af te rijden om proefritjes te maken.

  • Aanbevelen? Ja
10

All went smoothly!

Everything worked. And with helpful customer service!

  • Would you recommend us? Yes
10

Super goed

Super goede aflevering van mijn nieuwe auto vw polo gt

  • Aanbevelen? Ja
9

Everything went really well except the Delivery time support requested

My experience with Bynco was really great and everything went very well till the end. But, i would like to mention only one thing that we expected a support during the delivery time as clearly informed during our booking. But the person who came for delivery was not showing the interest to help even though I mentioned that this was agreed. He was in a hurry mood and thus I felt not to ask the help requested. As a genuine feedback, this could have avoided to give a full 5 rating from my end. If there is delay from the dealer and thus the delivery time was impacted which is NOT the botheration of your customer. What you promised should be met. Otherwise, itz a false promise made from your end and saying excuses on this matter will not help much. Anyway, that the only negative feedback which I would like to share. Otherwise, you guys are doing really great. Thanks a lot.

  • Aanbevelen? Ja
10

Very smooth experience - will definitely recommend

I arrived in Netherlands as an expat and was totally confused on how to buy a car. I decided to go through Bynco as it had been recommended by one of my friends. My experience with Bynco was very smooth and hassle free. I didn't have to worry about anything. They took care of all the paperwork. All the people I dealt with were very polite and helpful - Sander, Roy et al. They speak English very fluently. One main advantage they offer is the 14 day test drive (it is very difficult to evaluate a car in few minutes of test drive unless you are a pro). The first car that I had bought through them wasn't to my liking. Hence, I decided to return it within 14 days and the process was very simple and prompt. They sent a person to pick up the car from my house and he completed the paperwork with the govt registration authorities and the car dealer within 5 min. I received the complete refund too within few days. I have been quite happy with the next car that I bought through them. They seem to have a thorough process of screening partner dealers so that customers have a good experience. I hadn't imagined that buying a car online would be so hassle/ risk free while being so convenient from the comfort of my home. Best wishes to Team Bynco and I will highly recommend Bynco to anyone planning to buy their car.

  • Would you recommend us? Yes
10

klasse

Service is op top niveau, aflevering aan huis is ideaal. Betaling geen problemen. Betrouwbaar !! Auto keurig afgeleverd, spic en span, met volle tank

  • Aanbevelen? Ja

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