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8

It has been good experience so far

The turn-around time of the finance company(DTC) associated with you in processing loans should be better. For expats this is important. Explanation about the features of the car at the time of delivery can also be a bit more detailed.

  • Would you recommend us? Yes
9

Goed en snel een auto

De informatie die je via de site kan vinden is al heel compleet, en mijn extra vragen werden snel beantwoord. Bij de aflevering was er alle ruimte voor het beantwoorden van mijn vragen. Tot nu toe (ik heb de auto een halve dag) een goede ervaring.

  • Aanbevelen? Ja
9

Overall very good. but forgot to dry one compartment after drying

OVerall experience was smooth, simple and fast. Car delivered in very good condtions. Only one small detail, one on the floor storage compartments had water which was not dried after cleaning. I had to clean that myself afterwards to prevent odors.

  • Aanbevelen? Ja
9

Very professional and well organized!

Over all my experience is very good with Bynco. Delivered the car as shown in the website. Also appreciate for the on time delivery of the car.

  • Would you recommend us? Yes
9

Goede service

Auto in topstaat ontvangen op afgesproken tijdstip. Netjes op de hoogte gehouden per telefoon en snelle klantenservice. Student die auto kwam brengen was alleen wel erg kort van stof en bood weinig aanvullende informatie.

  • Aanbevelen? Ja
10

Great service

Unfortunately the car arrived with some minor damage that was not previously noted but the Bynco team was fast to react. They worked with the dealer and offered to pick up my car and have the damage fixed. The sales team even helped me get new tires on the car before it was delivered.

  • Aanbevelen? Ja

Reactie van het bedrijf

Hi Bianca, Thank you for your review. We understand that you were a bit disappointed with some points of the optical state of the car. In the meantime we picked up the car from you, made sure the partner in question took care of the rims of the car, the interior and the small user mark at the back. We hope you can fully enjoy the car now and please note that we always want to help you as good as possible. We are glad we could solve the issues and bring the car back to you. Kind regards, Sander

10

Top

Top gozer alles goed uitgelegd!

  • Aanbevelen? Ja
10

Fast and reliable service

I highly recommend Bynco for all the expats! When I bought my first car from Bynco, everything went very smoothly. The financing was organised fast and the car delivery was pleasant. A staff member from Bynco took me to register the car under my name and explained every detail about the car thoroughly. I will definitely buy my next car also from Bynco!

  • Would you recommend us? Yes
10

Excellent Service

Excellent service

  • Would you recommend us? Yes
10

Very good service

I highly recommend.

  • Aanbevelen? Ja
9

Excellent

The ordering, delivery and handover of the vehicle has all been excellent. Would highly recommend Bynco for buying a car!

  • Aanbevelen? Ja
10

Outstanding service and quality

The service was very easy to use and the quality of the car is perfect. I would definitely recommend this service to anyone who would buy a car!

  • Aanbevelen? Ja
10

Prima service, zeer tevreden met aankoop!

Top ervaring gehad met Bynco. Ik ben altijd achterdochtig ten opzichte van autoverkopers, zo ook tegenover Bynco als tussenpersoon in eerste instantie. Echter, het is een zeer goede gok gebleken om met ze in zee te gaan. De auto die geleverd werd voldeed in principe aan alle verwachtingen. Bleek tijdens de inspectie bij aflevering dat er een ventilatieklepje kapot was en dat er winterbanden op de auto zaten, maar nadat ik dat bij Bynco had gemeldt hebben ze het erg netjes opgelost. De verkopende partij heeft uiteindelijk alles in orde gemaakt na tussenkomst van Bynco. Dat is dus top service, zelfs na de 14 dagen waarin de koop nog ontbonden kon worden. Ze blijven je vooruit helpen. In direct overleg met de verkopende partij had ik dit waarschijnlijk niet voor elkaar gekregen. Ook antwoorden ze snel via verschillende kanalen en op een vriendelijke manier. Wat mij betreft boven verwachting en volgende keer koop ik zeker weer mijn auto daar!

  • Aanbevelen? Ja
10

Super easy, especially if new to the Netherlands.

Buying a car can be a daunting prospect, especially for those not used to the Dutch way of doing things. This is the main reason we chose to buy our car through Bynco, rather than trawling through markplatz or Facebook! We had done some research beforehand regarding what kind of vehicle we were looking to buy, but it was great that going through Bynco took care of all the hidden paperwork that goes with buying a car - registration transfer etc. Sander has been super helpful throughout the process and when we noticed some water dripping beneath the car on delivery (which fortunately only turned out to be condensation from the air co) it's great that Bynco covered the cost to get it checked out. I would also like to thank Jasper for delivering our vehicle exactly on time. :)

  • Would you recommend us? Yes
10

Great experience!

Very well explained all the car features.

  • Aanbevelen? Ja
9

heel goed geholpen.

Waren eerst wat sceptisch om de auto via internet te kopen , is ons totaal goed bevallen, auto netjes afgeleverd en twee weken de tijd om de auto te testen en een half jaar garantie heel netjes.

  • Aanbevelen? Ja
10

Great

Great customer service, delivery on time, the car was clean and everybode was very responsive and kind

  • Would you recommend us? Yes
5

two surprises when the car is delivered

I saw 2 damages on the car which were not seen at the images published with the advertisement. There is a dense cigarette smoke inside the car which is not mentioned in advertisement.

  • Would you recommend us? No
9

Goed

The whole process is really smooth, it just took couple days till the car being delivered.

  • Aanbevelen? Ja
10

Beter kan bijna niet!

Goede service voor aankoop en bij aflevering van de auto zijn we correct te woord gestaan door een vriendelijke jongeman. We konden alles vragen hij ging pas weg nadat alles goed was geregeld. In de toekomst zullen wij zeker weer gebruik maken van Bynco!

  • Aanbevelen? Ja
10

Helping expats by making it easy

I am an expat from South Africa who arrived in the Netherlands at the end of July 2020. It's been an uphill battle so far, but buying a car from Bynco was so simple and easy. They helped me to get it registered in my name at the RDW, explained how everything worked and delivered a friendly service. My new car is absolutely beautiful and was delivered in great condition. Best part of all, my delivery date was on my birthday! So thank you for making the day extra special.

  • Aanbevelen? Ja
10

I would give 1.000 stars if I could

The service I received from Roy and the team at Bynco was outstanding, and I couldn't offer a higher recommendation to use them if you are looking for a car. The online shopping experience was so easy, I found the exact car I wanted. It arrived in perfect condition, on time. But being an expat new to Amsterdam, I didn't think to have my e-dentifier with me to complete the transaction. No problem according to Bynco! The delivery guy drove me to ABN-AMRO to help. I was so happy to drive my car for one full week in early March, but then Coronavirus struck us all, and I had to leave the country in sudden and difficult circumstances. My beloved car was sitting in a garage in Hoofddorp unused for months, despite the fact I was still paying insurance and road taxes, when I contacted Bynco for help. Again, no problem according to Bynco! They went above and beyond to to help me find an agency to buy it back with minimal financial loss. It's of course not part of their scope of work and very uncommon for them to be able to offer this type of support, but in these special circumstances it was so kind and thoughtful and I'm forever grateful. My interaction with Bynco has been one of the positive highlights of this very weird and challenging year. And a special thanks to Roy who ensured I was supported every step of the way, from helping to translate registration documents, to reminding me to cancel my insurance. I will definitely use them to purchase my next car, and highly recommend that you do too!

  • Aanbevelen? Ja
6

Voldoende

Een oplevering zonder onderhoudsboekje en niet afgetankt is niet 100% score. Tanken is opgelost, onderhoudsboekje moet ik nog steeds ontvangen. Vriendelijke jongeman welke de oplevering verzorgd heeft.

  • Aanbevelen? Ja
10

Great and modern way to buy a car

Bought a car. Bynco was super responcive in WhatsUp, all questions was answered. Car quality was as good as it was expected. A bit long delivery time.

  • Would you recommend us? Yes
10

Perfect! Everything went as promised

Thank you very much!

  • Aanbevelen? Ja

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