Filters

10

everything a customer wants...

...fair prices, good quality and high speed shipping... best regards

  • Would you recommend us? Yes
10

Great Service

The guys are super helpful, think along and deliver the best bikes

  • Would you recommend us? Yes
8

Ganz gut, Versand nicht perfekt

Fahrrad wurde gekauft und schnell geliefert, alles gut. Karton war auch gut, eigentlich alles gut verpackt. Leider war eine Speiche verbogen, da muss irgendwas kräftig gegen gekommen sein.

  • Würden Sie uns weiterempfehlen? Ja
9

Alles Top!

E-mail Korrespondenz war sehr kurz angebunden, sonst aber alles gut.

  • Würden Sie uns weiterempfehlen? Ja
10

Great service

Wasn’t 100% sure what bike was best for me and after emailing my preferences to them I got a long email with multiple options with details explaining each option. It really showed their knowledge but also their customer service. When collecting my bike they took the time to help me pick and attach multiple accessories and gave me lots of discounts. I’ll definitely be back on my next pay day.

  • Would you recommend us? Yes
10

Fast and convenient communication

Really easy web shop and reliable partner

  • Would you recommend us? Yes
10

Everything worked

Wprked out fine.

  • Would you recommend us? Yes
9

Nice people and very nice bike’s!

If you need a new bike and want something special you find it here.

  • Aanbevelen? Ja
10

Very pleasant

I arrived at the shop, which turned out to be no longer available for customers to buy a bike. But the guy who worked there helped me to understandwhat kind of bike would suit me, and immediately offered me the bike that were on the spot... which were not many. I took a test drive. I really liked the bike, and he helped me to make the purchase on the spot... So thank you very much for being so understanding and for giving me the opportunity to buy a bike straight away, despite the fact that it can only be done in the online shop.

  • Would you recommend us? Yes
6

Prijs was niet correct

Goeie kwaliteit kinderfiets die in aanbieding was voor €314,00 inclusief btw en afhalen. kosten voor montage kwamen er nog bij kwamen van €30,00 Achteraf op de site van Bobbin gekeken en daar was hij nog veel scherper in de aanbieding voor € 237,95 inclusief btw en verzenden en ook zonder montage Voor een fiets van een kind voelt het wel ff alsof je genaaid word. Verder goeie producten bij simple bike store

  • Aanbevelen? Ja
10

very professionl

fast delivery

  • Would you recommend us? Yes
10

All smooth and easy.

I purchased Genesis bike with inside EU international shipment. All easy and nice.

  • Would you recommend us? Yes
10

Wie gewünscht

Produkt wie beschrieben und schnelle Lieferung. Alles perfekt, gerne wieder.

  • Würden Sie uns weiterempfehlen? Ja
10

Fast and Reliant

Perfect, Fast and Friends service

  • Würden Sie uns weiterempfehlen? Ja
9

Overall perfect experience but little delay in delivery.

Overall perfect experience but little delay in delivery due to busy of the starting season.

  • Would you recommend us? Yes
10

Great store with great customer service

Superb!

  • Would you recommend us? Yes
10

Obsługa klienta na wysokim poziomie!

Zakupiłem u Państwa rowerk Woom 3 dla syna. Przesyłka dotarła do nas szybko i bez problemów. Jesteśmy zadowoleni!

  • Poleciłbyś nas? Tak
3

... hält sich nicht an sein Werbeversprechen!

Die Verkäufer reagieren freundlich und zügig auf Anfragen. Leider halten sie sich jedoch nicht an ihr eigenes Werbeversprechen. Ich habe ein Fahrrad mit Nachlass erworben, unter der Bedingung, dass mir ca. fünf Tage nach der Bezahlung ein Gutschein in Höhe von 10 % des Kaufpreises ausgestellt wird, einlösbar innerhalb von sechs Monaten. Als ich höflich nachfragte, wann ich diesen Gutschein erhalte, bekam ich lediglich die Antwort: „Ich sehe keine Korrespondenz, die Ihnen ausdrücklich etwas versprochen hat.“ Das ist nicht nur enttäuschend, sondern auch irreführend. Ein Händler sollte zu seinen Zusagen stehen und nicht nachträglich abstreiten, was beworben wurde. Abgesehen davon ist das Fahrrad, das ich erworben habe – ein Schindelhauer Gustav Special Edition – absolut erstklassig und uneingeschränkt empfehlenswert. Auch die Lieferung durch Simplebikestore erfolgte in angemessener Zeit. Doch ein gutes Produkt allein reicht nicht aus, wenn Kunden mit leeren Versprechen hingehalten werden. --- The sellers respond to inquiries in a friendly and timely manner. However, they do not honor their own promotional promises. I purchased a bicycle at a discount under the condition that I would receive a voucher worth 10% of the purchase price approximately five days after payment, redeemable within six months. When I politely inquired about when I would receive this voucher, I was given the dismissive response: "I see no correspondence that explicitly promised you anything." This is not only disappointing but also misleading. A retailer should stand by its commitments and not deny advertised promises after the fact. Apart from this issue, the bicycle I purchased – a Schindelhauer Gustav Special Edition – is absolutely top-notch and highly recommended. The delivery by Simplebikestore was also reasonably swift. However, a great product alone is not enough when customers are misled with em.

  • Würden Sie uns weiterempfehlen? Nein
9

Fantastic service

Good communication, fast delivery and a great range of products

  • Would you recommend us? Yes
6

Great bike, but communication could be better..

I ordered a Pelago Hanko Outback and several items and accessories. Great bike, absolutely love it! Communication from SBS about delivery, delays etcetera is however not on par, if you ask me. Did not receive any email regarding the delivery of my bike, which resulted in a delivery at my demented neighbour and the parcel staying there for about 4 days until the son came around and rang up at our house. I had no idea the bike had already been delivered. So yeah, great bike and lots of stock but communication needs to be better!

  • Would you recommend us? Yes
10

Great quality bike and the store stuff was nice and helpful

Great quality bike and the store stuff was nice and helpful

  • Would you recommend us? Yes
10

The best!

Ordered a bike, they thought along, put it all together in a perfect way, helped in all ways. Very nice and helpful people! A go to place!

  • Would you recommend us? Yes
1

No garuentee

Bought a bike that was damaged under shipping. Costumorservice were horrible and Im still having a damaged bike and no refund. Dont buy from this shop of you want the basic EU consumer rights.

  • Would you recommend us? No
10

Perfect e-shop!

I highly recommend this e-shop! They advised and helped me with everything. Delivery to another country was without any problems, and even though I ended up returning the goods (my own decision), they helped and advised me with everything at customer support, and everything went smoothly. So, I highly recommend this e-shop, and I will definitely be happy to shop here next time :)

  • Would you recommend us? Yes
10

Perfect shop. perfect communication. Thanks

Sehr vertrauensvolle Zusammenarbeit.

  • Would you recommend us? Yes

Bedrijfsgegevens

Rochussenstraat 3 A

3015 EA Rotterdam

010 210 7718

[email protected]

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