Filters

9

Duidelijke communicatie.

Snelle levering van mijn nieuwe fiets.

  • Aanbevelen? Ja
9

trustworthy

Quick delivery and constant status updates when shipped. Had a good laugh at the mail they sent. Genuinely funny!

  • Aanbevelen? Ja
7

No problems in general - dented fender and crank

Dented fender and crank scratches. Probably occurred during shipping

  • Would you recommend us? Yes
10

Smooth purchase and better communication

I loved how responsive the team was through the chat. That made me get a good deal different from my initial idea. But finally a good choice.

  • Would you recommend us? Yes
10

Gute Performance - attraktive Konditionen, schnell

Prompte Lieferung, Lieferkosten sehr attraktiv

  • Würden Sie uns weiterempfehlen? Ja
10

Parfait

Achat vélo en ligne, très réactfs et agréables, répondent très vite et efficacement Merci

  • Nous recommanderiez-vous? Oui
10

Good service and good quality

The service by mail was good and since I live near Rotterdam I had my bike send to the store. Delivery was fast (ordered monday and the bike was shipped and assembled on thursday) and the guys at the store were friendly. I returned a week later for a small defect in the saddle and they contacted the suplier. It still has to be resolved but I'm sure it will all be handled great.

  • Aanbevelen? Ja
10

They have what you want and make it easy to get it.

well laid out store. Easy to navigate and buy what you want.

  • Would you recommend us? Yes
10

Super Service, freundliche Mitarbeiter; das Fahrrad ist perfekt für unseren Sohn

Simplebikestore ist sehr empfehlenswert. Das Fahrrad ist absolut sicher, stabil und wunderschön dazu. Aufgrund eines Kettenschadens haben wir den Store kontaktiert und sofort Ersatz erhalten. Der Service war ausgesprochen freundlich und zuverlässig! Danke für alles!

  • Würden Sie uns weiterempfehlen? Ja
10

The best on-line shopping experience.

From the moment I contacted Simple Bike Store via their online chat they have been amazing. None of my strange queries were too much. Always responding promptly to both chat and emails. They went out their way to help. My bicycle was shipped fast and arrived securely packed. I wish more shops were at this top standard. Highly recommend them in every way.

  • Would you recommend us? Yes
9

Great bike, good customer service

I absolutely recommend the simple bike store !! Only issue: they are a bit more expensive than other bike companies that sell singlespeed bikes/Fixies (I paid around 400 €, but one gets a bike around 200 € in good quality). The reason why I bought from them, is that they have all frame sizes (I needed a 60'). Apart from the prize, the bike is perfect, good job !!

  • Would you recommend us? Yes
10

Excellent communication, fast service

I was ordering for delivery in USA, where new bike stocks are low. Despite the shipping company giving Simplebikestore a hard time, they quickly sorted it out at no impact to me and the bike arrived quickly and well packaged.

  • Would you recommend us? Yes
9

大変お世話になりました。

当初の希望とは異なりますが、結果的には大変満足しています。

  • お勧めしますか? Yes
10

Brillantes

Una compra de una bicicleta que tenía ganas de comprar... El pedido llegó perfecto y rápido a España, en todo momento localizable y muy bien embalado. Todo correcto y con una comunicación inmediata... Grandes profesionales¡¡

  • ¿Nos recomendarías?
10

Responsive and patient

I had a problem come up with the shipping cost of my bike (due to covid) and they were responsive and professional in dealing with my overly frantic concern. The bike arrived quickly and in great condition once that problem was resolved. They really are the best here.

  • Would you recommend us? Yes
10

Uitstekend

snelle en goeie levering

  • Aanbevelen? Ja
8

Very happy with our bike

After an initial delay owing to holidays they were quick to answer queries and process our order for a bombtrack gravel bike. Delivery to France was also good. The gears and brakes needed a fair amount of tweeking, but was expecting this.

  • Would you recommend us? Yes
10

Great bike and friendly, helpful service

I ordered online as it seems all bikes in the UK are out of stock right now, and I received the bike earlier than I thought I would. They gave me clear and timely updates on the stages of my order and were very friendly and helpful when there was a manufacturer fault with the bike (not the store's fault), even providing a repair discount when I'd voided the warranty.

  • Aanbevelen? Ja
10

Super service and very quick response

Ordered a model not available in Ireland. Ordering, service and delivery were flawless and it even arrived ahead of the expected date.

  • Would you recommend us? Yes
9

Prettig en goed

Goed advies in de winkel en bij vragen online snel antwoord. Prettig contact.

  • Aanbevelen? Ja
10

Excellent

Very fast response using the website's chat, excellent communication, friendly and helpful. I have ordered a bike on low stock and arrived on the time expected. Thank you!

  • Would you recommend us? Yes
10

Great service, friendly customer support

The people working at the shop are very friendly and helpful. Once our pre-ordered bike had arrived, it was shipped to us. Couldn't have been better. Thank you so much!

  • Would you recommend us? Yes
10

Excellent bike store!

Thank you very much, the package arrived. Everything is super and reliable. Спасибо Вам большое :)

  • Вы бы порекомендовали нас? Yes
8

Sehr schnelle Lieferung und guter Kontakt

Fahrrad wurde mit Expresslieferung wie versprochen sehr schnell geliefert. Da ein Teil nicht lieferbar war - wurde nach telefonischer Abstimmung - eine Alternative geliefert. Bei telefonischer Rückfrage zur Montage wurde sehr nett geholfen. Aus meiner Sicht ist die Montageanleitung bzw. unterstützende Videos noch ausbaufähig. Die Fotos in der Anleitung sind z.B. nicht sehr hilfreich. Alles in allem aber eine Empfehlung!

  • Würden Sie uns weiterempfehlen? Ja
10

Best shopping experience on the net so far

Placed an order, it was almost simultaneously packed and shipped. My package arrived at my doorstep in Finland within a couple of days. Great service.

  • Would you recommend us? Yes

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