Filters

10

Excellent service and fast delivery

I got friendly and valuable help selecting the right bike accessories. The buying and paying procedure was simple and hassle-free, and the items were delivered quickly.

  • Would you recommend us? Yes
9

good expérience

It's a really good expérience; Thank's I think if I buy a Bike, I take on this shop

  • Would you recommend us? Yes
6

Uiteindelijk in goede orde geleverd

Op de website zou het product op voorraad zijn echter duurde het bijna 2 weken voordat de goederen geleverd werden. Enige communicatie hierover zou prettig geweest zijn. Alles is uiteindelijk in één pakket in de juiste de juiste kleuren geleverd. Goede prijs betaald voor de goederen maar bezorgkosten, voor slechts een brievenbus stuk (€9,85) wel erg hoog!

  • Aanbevelen? Ja
8

Ace products and post-sale communication

Exceptional communication during the processing of the order, precise calculation of shipping duration, would buy again from them for sure - cheers from Crete, Greece!

  • Would you recommend us? Yes
10

I recommend

very fast order fulfillment

  • Would you recommend us? Yes
10

Outstanding

Great customer service, including a phone call.

  • Would you recommend us? Yes
10

Great bike, great service

Delivery speed was reasonable - bike arrived in top condition. Some simple setup and it was ready to go. Really happy with it. By far the best choice and value of any store in Europe that I was able to find.

  • Would you recommend us? Yes
10

Smoth shopping

Everything went well

  • Would you recommend us? Yes
8

Easy ordering and great updates…just took a while to get to me in the UK

Easy ordering and great updates…just took a while to get to me in the UK.

  • Would you recommend us? Yes
10

Excellent. Really helpful and knowledgeable team.

I can really recommend the Simplebikestore team. Great selection of bicycles, very knowledgeable about products, very helpful with options and super fast shipping. Thank you.

  • Would you recommend us? Yes
10

excellent!

really fast good products

  • Would you recommend us? Yes
10

Very good

Very high quality and very good service! Thank you!

  • Would you recommend us? Yes
10

All was perfect!

All was perfect!

  • Would you recommend us? Yes
10

Quickly and on time.

Very good.

  • Would you recommend us? Yes
10

Einfach super! Persönliche Beratung per Mail möglich

Ich brauchte erst ein bisschen "persönliche Beratung" für meine Kaufentscheidung die super schnell per Mail erfolgte. Der Versand erfolgte dann auch sehr schnell, einfach super!

  • Würden Sie uns weiterempfehlen? Ja
10

Amazing, best bike shop

Even though I am yet to receive my bike I just ordered, I am amazed by the customer support. They really are customer-orientated and go out of their way to answer all your questions and help you out however they can. Even when the demand is high, I was taken care of, all my questions were answered and they went out of their way to ship my item as soon as possible. They really take pride in what they are doing, so far best bike shopping experience! 11/10

  • Would you recommend us? Yes
10

Alles Prima

Meine Erfahrungen: von Beratung bis Lieferung alles prima! Meine Empfehlung

  • Würden Sie uns weiterempfehlen? Ja
10

Nice bike, Nice shop

Simplebikeshop was very helpful with answering my questions. The bike arrived earlier than expected.

  • Would you recommend us? Yes
10

Bike arrived save and sound. Choose your shipping method carefully

… apparently dhl made some mistakes in the past and they are looking for an alternative. in my case DSV. Please keep looking…. There is other shipping options to choose from in simple bikes though !

  • Would you recommend us? Yes
10

They know their business

Fast support and a good feeling for the customer.

  • Would you recommend us? Yes
10

Maravi

Buy a bicycle from Argentina, without knowing the store, or having any reference. The purchase process was very fast and simple. They told me that the bike would arrive at the store in three months and it did. In a month they ship it to my chosen destination. I am pleasantly surprised and grateful for the kindness and agility of the people at Simple Bike Store, and very satisfied indeed. Everything they told me happened. I recommend it without a doubt. Greetings

  • Would you recommend us? Yes
10

Great customer experience

I was very impressed how good customer service is provided by the shop. Everytime I asked for order status I got instant and polite reply.

  • Would you recommend us? Yes
8

Friendly staff and good quality products

I bought the Woom bike for my kid in this store. Ordered it online with a special winter sale discount. I was not able to pick up the bike within a week and that was not a problem, also I asked last minute (Friday morning) to assemble the bike to be able to pick it up after 18.00h and that was no problem either. Great service; nice people!

  • Would you recommend us? Yes
1

Eher schlecht

Hab die 2 te Bewertungsanfrage bekommen, seit 14 Tagen bezahlt aber noch keine Ware erhalten… Reagieren auf Mail prompt und freundlich leider lässt der Versand auf sich warten, warum auch immer….

  • Würden Sie uns weiterempfehlen? Nein

Response from the business owner

Dear Gerhard, You have placed an order and instead of choosing delivery to Austria you have chosen the Store Pickup in Rotterdam so the item has been ready for collection. Since you are not from the Netherlands we have reached out to you and offered to ship the parcel to your address in case you pay the shipping cost. I don't think that your 1* review reflects the correct picture for future and existing customers as your item should arrive with you shortly but we can't be held responsible about your own choices and is misleading. Simple Bike Store Team

6

Very good price.

The price for the Unagi model one E500 was attractive so that was the reason why I chose this company. When I received it, the wheels were dirty, the electric scooter showed some signes of use. The company informed me when posting this review that the scooter was on display and was not used. Which is fine with me. Also the assembly tool was missing from the box. Overall, I am pleased with the purchase. Very good price and the scooter is good quality. The company should pay more attention to details and it will be fine.

  • Would you recommend us? Yes

Response from the business owner

Dear Alexander, Thank you for your feedback but I can confirm that the Unagi electric scooter was not used. It was assembled at the store for display purposes, but there where no single km's done on the scooter and it has never been used. There might have been some dust on it from being assembled at the shop but I can guarantee it was brand new scooter and milage also proves it. Simple Bike Store Team

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