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10

Great Price, flawless order process.

I preordered a bike frame so fast delivery was not the expectation. In the end everything went just perfect, the product was well received. Contact with customer support was always very friendly and fast.

  • Would you recommend us? Yes
10

Very fast and very customer friendly.

Questions always quickly answered. Black-friday-sale-discount granted after my purchase in form of a voucher. Thanks.

  • Would you recommend us? Yes
10

Snel en goede service

Had dit besteld en gekozen voor afhalen op locatie. Communicatie verliep soepel en afhalen idem.

  • Aanbevelen? Ja
10

Excellent

It was easy to order and everything worked according to the information on the website. The bike arrived on the truck at the appointed time. Highly recommended !!

  • Would you recommend us? Yes
10

Smooth overall experience - shopping and delivery

I was quite impressed with the store. I haven't heard of it before using and found a Woom 2 available here (as opposed to not being available in most of Europe). The price was fair, shipping fee was a bit pricey but fair enough. I got the bike in a very nice pack, ahead of time and was aware of the delivery steps via email all the time. Well done folks, you're doing a good job for bike shopping.

  • Would you recommend us? Yes
10

Perfect

We really enjoy both the buying process and the bikes!

  • Would you recommend us? Yes
6

Not as expected

Although the price of the bike was higher than on other platforms but available, the service was not as professional as hoped. The bike was shipped in non-original packaging to include the helmet ordered at the same time and arrived with a nick on the frame and the rear wheel cap missing. The service, although prompt, did not resolve the problem.

  • Would you recommend us? No
10

Good stock and reactive

Good stock and reactive

  • Would you recommend us? Yes
10

Great service and speedy delivery

The people from SBS know a lot about bicycles and listened very well to my preferences and criteria and chose the perfect bike together with me

  • Would you recommend us? Yes
6

Buoy bags

I ordered two Buoy front fork bags. Ordering was easy and fast, delivery too. Still, for 70 euros as much as each bag costs, I expected to get a strap to tighten the bag, and I didn't get it, although when you look at the photo in the web store, it's in the picture.

  • Would you recommend us? Yes
10

Tip top service!

Highly recommended..

  • Would you recommend us? Yes
9

These guys were responsive and clued up - shipped to me in South Africa - received bikes 4 days.

All good except you had run out of a few colours but seems Wooms are selling out everywhere.

  • Would you recommend us? Yes
10

Excellent

Perfect. Best online shopping experience ever.

  • Would you recommend us? Yes
10

Painless

Everything was top notch Except one little thing. The tracking link for the bike didn’t work which always make you a little bit nervous.

  • Would you recommend us? Yes
10

Top bike seller!!!!

Great shop!! Arrived soon and no hassle!!’ Great job! Many thanks!

  • Would you recommend us? Yes
4

Front rim crooked

I love the bike, the packing was good but the front wheel was between pedals , maybe some bumps crooked a little the front rim. I don't know if is possible to fix it, a brand new bike with a crooked rim annoying me. Thanks

  • Would you recommend us? Yes
10

Great!

Great service, honest, helpful, and very patient with all my enquiries. Will definitely buy from them again!

  • Aanbevelen? Ja
10

Good

 

  • Would you recommend us? Yes
3

Von der Bestellung bis zu Sendung problematisch

Nachdem die Sendung tagelang nicht versendet wurde, wurde zugegebenermaßen schnell auf die Mailanfrage reagiert. Der Versand dauert aber statt den angegeben 5-7Tagen fast 2 Wochen und das Supunternehmen war nicht fähig meine Sendung zuzustellen, also auch hier wieder unnötige Telefonate und Organisationsstress. Man sollte meinen, dass wenn man sogar extra für den Versand bezahlt und es sich um einen Online-Bikestore handelt die Abläufe ohne Probleme und unkompliziert laufen sollten, das war leider nicht der Fall.

  • Würden Sie uns weiterempfehlen? Nein
10

Simply the best

Excellent customer service. Good advice. Location is superb. Benchmark for me.

  • Would you recommend us? Yes
9

Correct, fast shipping

Good communication, fast shipping

  • Would you recommend us? Yes
10

Everything went smooth, bike was well packed and protected

Even though that most of the shops in Europe had a shortage in the Woom 4 bike, I was happy to find it at Simplebikestore and at a reasonable price. The bike was received well packed and protected. It was very easy to assemble. I would definitely buy again from you guys :)

  • Would you recommend us? Yes
10

Super Bike Store

Schneller Versand, unkomplizierter Service. Alles bestens!

  • Würden Sie uns weiterempfehlen? Ja
10

On time without problems

I`m sooo happy that we were able to buy Woom bike for my daughter. I was trying to find it more then 4 months, but finally, done, and in your store. So many thanks for this bike, she really loves it. Delivery was without any problem, on proposed time. One more time many thanks and I`m sure that we`ll find something else in your shop. Thanks , bye Tomas

  • Would you recommend us? Yes
10

Great service

Ordered my Road Runner Bouy bags, though they were out of stock, and they were waiting for new supply from the manufacturer. They sent them as soon as they were delivered, and i am very happy with the product

  • Would you recommend us? Yes

Company details

3 Rochussenstraat A

Rotterdam 3015 EA

010 210 7718

[email protected]

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