Response from the business owner
Dear Peter,
I let the potential customers to judge themselves if I was arrogant. Purchasing from us and after receiving the goods quickly afterwards asking for price match with the web shop that is not even located in the same country and has different VAT % is not the way it works. You don't go to the grocery store in the Netherlands and ask them the price match same exact Ben & Jerry's Ice Cream you found cheaper in German supermarket on your weekend trip after you bought it from us a while ago. I am sorry if this feels hard but World does not work that way.
Here is exact email I sent to you explaining the reasons so everyone can make their own decisions but we are decent people and we play with open cards.
Hello,
Thank you for your email. I am not sure how we can help there. Every customer has rights to choose from where to place an order. If there are cheaper options out there you have all the rights to order them there.
If someone is selling it cheaper and does not want to make any profit it is their decision. This handlebar costs us 44Eur + transport cost from a distributor in Denmark. Which makes the landing cost almost 49Eur (in case we buy bulk). In case I sell it for 65Eur and take off the local tax of 21% it makes 53,72Eur - 49Eur landing cost I can earn 4,72Eur - 3,26Eur for credit card fee from total sum. If you would be a business owner would you do it for 1,46Eur where I am not even calculating packaging, storage costs and employees that take care of the shipments? You don't need to answer it but this is the reality.
We work on transparent basis and I am sorry to say that I can't really help with this matter.
