Filters

1

Waiting over 2 weeks for a bike delivery...

Maybe you must take in consideration to find other shipment company.

  • Would you recommend us? No
10

Quick delivery and exactly as they said

Bought a wahoo kickr bike and delighted with it

  • Would you recommend us? Yes
10

Unbeatable service

Shopping with this team is a dream. They'll help you troubleshoot anything once your order arrives and follow up to ensure you have everything in full working order. Can't recommend enough.

  • Would you recommend us? Yes
10

Exeptional customer service

I am very satisfied with my new bike. Shipment was really fast, and i love my new bike.

  • Would you recommend us? Yes
10

Quick and as expected

Ordered online and delivered 2 days after placing the order

  • Would you recommend us? Yes
10

All good!

Everything was fine, fast and safe shipment to Austria. My next order is coming soon! :)

  • Würden Sie uns weiterempfehlen? Ja
1

Unprofessioneller Kundenservice.

Nicht zu empfehlen!

  • Würden Sie uns weiterempfehlen? Nein
10

Very professional and reliable shop

They responded to all queries quickly and professionally. Bike arrived in perfect condition, and on time. Big plus is a quality of customer service. I strongly recommend this shop.

  • Would you recommend us? Yes
8

Efficient delivery despite packaging

I was very lucky to get on the website the last 2020 Schindelhauer Ludwig for my size. I received the bike only one week after! I found the packaging not up the task for such a bike and the bike had small scratches (the support did not answered about this issue...).

  • Nous recommanderiez-vous? Oui
10

Friendliest staff, great bikes

The staff are very friendly, they kept the shop open for me even after the closing time for a whole hour, I could try as many test bikes as I wanted and the 6KU bike is great so far.

  • Would you recommend us? Yes
10

Truly helpful and knowledgable staff

The staff at Simple Bike Store Rotterdam helped me in looking for the perfect bike, let me try out the ones that were in my range of interest and answered all my questions. The space is nice and their showroom inspiring. I advise any bike-geek to pay it a visit.

  • Would you recommend us? Yes
9

helpful and efficient

Despite huge demand the bike came far quicker than expected in perfect condition. Thanks

  • Would you recommend us? Yes
10

Great communication and very quick delivery!

Thanks for an amazing service!

  • Would you recommend us? Yes
9

Duidelijke communicatie.

Snelle levering van mijn nieuwe fiets.

  • Aanbevelen? Ja
9

trustworthy

Quick delivery and constant status updates when shipped. Had a good laugh at the mail they sent. Genuinely funny!

  • Aanbevelen? Ja
7

No problems in general - dented fender and crank

Dented fender and crank scratches. Probably occurred during shipping

  • Would you recommend us? Yes
10

Smooth purchase and better communication

I loved how responsive the team was through the chat. That made me get a good deal different from my initial idea. But finally a good choice.

  • Would you recommend us? Yes
10

Gute Performance - attraktive Konditionen, schnell

Prompte Lieferung, Lieferkosten sehr attraktiv

  • Würden Sie uns weiterempfehlen? Ja
10

Parfait

Achat vélo en ligne, très réactfs et agréables, répondent très vite et efficacement Merci

  • Nous recommanderiez-vous? Oui
10

Good service and good quality

The service by mail was good and since I live near Rotterdam I had my bike send to the store. Delivery was fast (ordered monday and the bike was shipped and assembled on thursday) and the guys at the store were friendly. I returned a week later for a small defect in the saddle and they contacted the suplier. It still has to be resolved but I'm sure it will all be handled great.

  • Aanbevelen? Ja
10

They have what you want and make it easy to get it.

well laid out store. Easy to navigate and buy what you want.

  • Would you recommend us? Yes
10

Super Service, freundliche Mitarbeiter; das Fahrrad ist perfekt für unseren Sohn

Simplebikestore ist sehr empfehlenswert. Das Fahrrad ist absolut sicher, stabil und wunderschön dazu. Aufgrund eines Kettenschadens haben wir den Store kontaktiert und sofort Ersatz erhalten. Der Service war ausgesprochen freundlich und zuverlässig! Danke für alles!

  • Würden Sie uns weiterempfehlen? Ja
10

The best on-line shopping experience.

From the moment I contacted Simple Bike Store via their online chat they have been amazing. None of my strange queries were too much. Always responding promptly to both chat and emails. They went out their way to help. My bicycle was shipped fast and arrived securely packed. I wish more shops were at this top standard. Highly recommend them in every way.

  • Would you recommend us? Yes
9

Great bike, good customer service

I absolutely recommend the simple bike store !! Only issue: they are a bit more expensive than other bike companies that sell singlespeed bikes/Fixies (I paid around 400 €, but one gets a bike around 200 € in good quality). The reason why I bought from them, is that they have all frame sizes (I needed a 60'). Apart from the prize, the bike is perfect, good job !!

  • Would you recommend us? Yes
10

Excellent communication, fast service

I was ordering for delivery in USA, where new bike stocks are low. Despite the shipping company giving Simplebikestore a hard time, they quickly sorted it out at no impact to me and the bike arrived quickly and well packaged.

  • Would you recommend us? Yes

Company details

3 Rochussenstraat A

Rotterdam 3015 EA

010 210 7718

[email protected]

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