Filters

10

Producto de calidad y servicio profesional

Recibí el producto (difícil de encontrar en europa) puntualmente, bien empaquetado y en perfecto estado. El precio era razonable y el producto no decepciona. Sin duda recomendable.

  • ¿Nos recomendarías?
10

Good and fast service

Really pleased with the service I got from the simplebikestore. Always with a friendly and personal touch!

  • Would you recommend us? Yes
10

Friendly, fast and great bike!

After looking for a bike for a while I came across Simplebikestore and found the perfect one! Messaged to ask a few questions and got an instant response which was friendly and made me want to buy from these guys even more. The email I received informing me that my bike had been shipped was very lovingly written and filled me with joy. The bike itself arrived very quickly in the UK and was extremely well packaged and in pristine condition. The bike is a beaut and I love riding it everywhere, thank you simplebikestore!

  • Would you recommend us? Yes
10

Fast delivery!

I ordered a bike from them.Everything was packed nicely,the components were greased and the delivery was fast.

  • Would you recommend us? Yes
10

Fantastic

The service was incredible. The bike was perfect and arrived in no time. I'm surely going to buy again here

  • Would you recommend us? Yes
10

Excelent.

Good service, chat always available, deadline as agreed, 5 stars service.

  • Você nos recomendaria? sim
9

Quick delivery, good customer service

I ordered a bike, which arrived in two days to the UK. Customer service was very helpful and quick to provide an ETA when requested. The bike came without a physical copy of the receipt, other than that, a perfect experience.

  • Would you recommend us? Yes
10

Guter Service, gute Erreichbarkeit und faire Preise

Gute und unkomplizierte Beratung und zuverlässige Lieferung der bestellten Ware.

  • Würden Sie uns weiterempfehlen? Ja
10

Super snelle en goede service!

Snelle chats, goed advies, aardige mensen, mooie winkel (singlespeed!), mooie Paasweekend-korting, betrouwbaar. Tot voor kort nog nooit iets gekocht en nu online een mtb aangeschaft en in de winkel opgehaald. Aanrader!

  • Aanbevelen? Ja
10

Exceptional

Martin and his team did everything they could to help me out. They were always contactable and replied swiftly. Couldn't recommend enough!

  • Would you recommend us? Yes
10

Informative, responsive and transparent

Ordering from the UK can sometimes prove a challenge, especially now with the global restrictions on travel and movement of goods. The Bike Store team responded to all my queries really quickly, and kept me informed on progress. They even sent a great update once the goods were being shipped and the tracking details - which arrived a day early! Great work and will be returning again

  • Would you recommend us? Yes
10

Customer service is excellent

online experience was flawless, excellent, customer service. I even received a call back :) Webchat was instant accurate and very informative

  • Would you recommend us? Yes
10

Good service

Bought a bike shipped to UK - service was good and very efficient

  • Would you recommend us? Yes
10

Excellent from order to delivery

Brilliant and extremely helpful customer service and quick delivery.

  • Would you recommend us? Yes
10

Zeer betrouwbare online shop

Ik was opzoek naar de triobike boxter e (elec bakfiets). In Antwerpen waren ze enkele €100 duurder. Heb nog nooit voor zo’n groot bedrag een online aankopen gedaan (€7000) uit schrik. Maar door de online chat/klantenservice werd er mij enorm veel uitleg gegeven. Collega Eddy is een aanwinst voor de zaak. Dankzij hem heb ik het gedurfd en ben erg tevreden. Het duurde 4 weken - dank u Corona - maar hij werd gemonteerd geleverd met een brede glimlach. Dank u simplebikestore!!

  • Aanbevelen? Ja
10

Fabulous

Very cooperative fast response and straight forward

  • Would you recommend us? Yes
10

Excellent Service!!

Excellent service. Ordered online, spke with them via their chat on the website. Very helpful. Will order from this company again.

  • Would you recommend us? Yes
10

Good Attention

The point for me is being the communication. The chat online is really convenient. They answer very fast and clear. And they are pleasant and truthfull.

  • Would you recommend us? Yes
10

Incredible customer support

Eddy has been very helpful. I was looking for a touring bike and accessories and he went out of his way to provide me with everything. Incredible customer support, very helpful and friendly. 100% recommend.

  • Would you recommend us? Yes
9

I am happy - a minor problem was quickly resolved.

I was sent the wrong link for tracking because DPD was used instead of DHL. But is was sorted out. Apart from that, everything was pretty much perfect.

  • Would you recommend us? Yes
10

Saved Me During Covid

I ordered a Wahoo KickR in April, knowing they were sold out all over the world, and anxious that it would arrive at all. SimpleBike Store took care of all my questions, were immediate in responding, kept me up to date as to where the boat was on its way to Holland, and delivered the box in record time to Spain with an amusing email and tracking number included. The Wahoo is impeccable, just as advertised. You couldn't ask for more!

  • Would you recommend us? Yes
10

Great customer service and fast shipping!

I had difficulty buying the bicycle I wanted locally, but buying from Simple Bike Store was easy. I got the bike I wanted and it was shipped quickly. Thanks to Martin, for his fantastic customer service.

  • Would you recommend us? Yes
10

Great bike shop

Fast delivery and and my wife loves the bike. Thank you.

  • Aanbevelen? Ja
10

Over my expectations

I was treated very well, was frequently informed and updated, and received my order quickly and without unpleasant surprises.

  • Would you recommend us? Yes
10

Fast delivery and professional service

The team at Simple Bike Store were great. The bike we wanted wasn't available locally however Simple Bike Store had the item in stock. Delivery was fast. Thanks guys.

  • Would you recommend us? Yes

Company details

3 Rochussenstraat A

Rotterdam 3015 EA

010 210 7718

[email protected]

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