Reviews for Simplebikestore

Positive

Crew is very helpful and operatively working

Positive

all done ok!

Positive

Very good experience!

Positive

Great service. Courier broke my bike’s rear wheel during transport, but SBS was able to send a replacement wheel in good time.

Positive

Everything went very smooth, I had clear and quick communication with the persons from the shop, delivery was very fast and all items were perfectly packed. Nothing to comment on, really :)

Positive

Communication was perfect. I had delays during my shipping and they always very swift in replying my messages and keeping me posted on updates.

Delays on the shipping. I was promised 4 days delivery on a backorder bike and I had to wait 28 days. I understand was not their fault tho.

Positive

Very nice bikes and great service. Place to get a super-bike which makes you smile everytime you cycle

Positive

viss ok

Pluspunten

service + love of their jobs = excellence. For sure a business I will recommend to anyone looking for a quality bike.

Positive

Very good and prompt service. Variety of quality bikes to choose from

Positive

Very helpful. Staff spoke excellent English and helped with my need to purchase in GBP. Next time I’m in Rotterdam I will visit the store and thank them in person.

Positive

Great seller and 5* on the customer support. Highly recommended.

Pluspunten

goede communicatie schoenen op nette manier verstuurd compleet en netjes aangeleverd

vlek op één de schoen. wellicht controle voor verzending verbeteren?

Positive

Kokybiškas produktas,geras pristatymas.

Kokybiškiau transportuoti, nes prekė atvyko subraižyta ir su įlinkimais.

Positive

Unfortunately I can not give a positive rating. see legs rating Leider kann ich keine positive Bewertung abgeben. Siehe meine Bewertung

I got the bicycle delivered in July 2018 and I can not drive it today. I informed simplebike and asked me to hand over a working bicycle. The bike cost 6.020,00 €. I have received a written confirmation that the bike will be repaired but until today the 3.10.2018 nothing happened and simplebike does not react anymore. I also resigned from the contract on time and asked to take the bike back. That did not happen until today. The 6,020.00 € has been retained by simplebike. Antonia Juli 2018 habe ich das Fahrrad geliefert bekommen und ich kann bis heute nicht damit fahren. Ich habe simplebike informieren und gebeten mir ein funktionierendes Fahrrad zu übergeben. Das Fahrrad hat 6.020,00 € gekostet. Ich habe eine schriftliche Zusage erhalten das das Fahrrad repariert wird aber bis heute den 3.10.2018 ist nichts passiert und simplebike reagiert überhaupt nicht mehr. Ich bin auch fristgerecht vom Vertrag zurückgetreten und gebeten das Fahrrad zurück zu nehmen. Auch das ist bis heute nicht passiert. Die 6.020,00€ hat simplebike dennoch behalten. Antonia

Positive

Fast delivery and beautiful bike

Positive

Didn't have the bike I ordered, recommended and sent me a better, more expensive one for the same price.

Positive

Once the knew the issue they came back to me very quickly

Keep customers up to date with delays or problems

Positive

Quick and competent support