Reviews voor Simplebikestore

Everything worked out well. Sending the bike took couple of days but I was warned about delays and customer service replied with speed and kindness even to my most stupid questions.

Had some initial issues getting the item to ship, but the customer service team were incredibly helpful and ensured that everything was sorted and that my purchase was delivered on time.

I asked for quick support /delivery because a fault of my own - and Martin was there for me - brilliant job he did.

I got friendly and valuable help selecting the right bike accessories. The buying and paying procedure was simple and hassle-free, and the items were delivered quickly.

It's a really good expérience; Thank's I think if I buy a Bike, I take on this shop

Op de website zou het product op voorraad zijn echter duurde het bijna 2 weken voordat de goederen geleverd werden. Enige communicatie hierover zou prettig geweest zijn. Alles is uiteindelijk in één pakket in de juiste de juiste kleuren geleverd. Goede prijs betaald voor de goederen maar bezorgkosten, voor slechts een brievenbus stuk (€9,85) wel erg hoog!

Exceptional communication during the processing of the order, precise calculation of shipping duration, would buy again from them for sure - cheers from Crete, Greece!

very fast order fulfillment

Great customer service, including a phone call.

Delivery speed was reasonable - bike arrived in top condition. Some simple setup and it was ready to go. Really happy with it. By far the best choice and value of any store in Europe that I was able to find.

Everything went well

Easy ordering and great updates…just took a while to get to me in the UK.

I can really recommend the Simplebikestore team. Great selection of bicycles, very knowledgeable about products, very helpful with options and super fast shipping. Thank you.

really fast good products

Very high quality and very good service! Thank you!

All was perfect!

Very good.

Ich brauchte erst ein bisschen "persönliche Beratung" für meine Kaufentscheidung die super schnell per Mail erfolgte. Der Versand erfolgte dann auch sehr schnell, einfach super!

Even though I am yet to receive my bike I just ordered, I am amazed by the customer support. They really are customer-orientated and go out of their way to answer all your questions and help you out however they can. Even when the demand is high, I was taken care of, all my questions were answered and they went out of their way to ship my item as soon as possible. They really take pride in what they are doing, so far best bike shopping experience! 11/10

Meine Erfahrungen: von Beratung bis Lieferung alles prima! Meine Empfehlung

Simplebikeshop was very helpful with answering my questions. The bike arrived earlier than expected.

… apparently dhl made some mistakes in the past and they are looking for an alternative. in my case DSV. Please keep looking…. There is other shipping options to choose from in simple bikes though !

Fast support and a good feeling for the customer.

Buy a bicycle from Argentina, without knowing the store, or having any reference. The purchase process was very fast and simple. They told me that the bike would arrive at the store in three months and it did. In a month they ship it to my chosen destination. I am pleasantly surprised and grateful for the kindness and agility of the people at Simple Bike Store, and very satisfied indeed. Everything they told me happened. I recommend it without a doubt. Greetings

I was very impressed how good customer service is provided by the shop. Everytime I asked for order status I got instant and polite reply.