Fast shipping, good prices but poor customer service
Wholesale prices are convenient and so the minimum order, and shipping was fast. but after placing my order I received a notification of a partial refund with no explanation. When contacting the customer service to have more information I never got any reply, I discovered only once the parcel was delivered to me that the reason of the partial refund was because some of the products on my order have not been sent, although still showing in stock in the webstore. I never had any explanation for the missing products, so this leaves me with doubts regarding their reliability and customer service.
The brass incense holders I received had some minor scratches. The rest of the products were ok.