Een duidelijke website en een snelle dienstverlening. Absoluut geen klachten.
Beste Luc, Hartelijk dank voor uw positieve review en aanbeveling. Fijn om te horen dat onze website duidelijk is en de levering snel. Als we kunnen meedenken over herbevoorrading of bundels, laat het ons gerust weten. Graag tot een volgende bestelling! Vriendelijke groet
Toujours de bon produit
Merci beaucoup, Emmanuelle! We’re so glad to know you’re happy with our products time and again. Your trust and support really mean a lot to us, and we’re excited to keep bringing you quality items you can count on.
A very prompt and efficient delivery of my order. It arrived much quicker than I expected and all of the products are very good quality.
Thank you so much, Ray! We’re really happy to hear that your order arrived so quickly and that you’re pleased with the quality of the products. Your feedback means a lot to us and helps our community grow stronger. We look forward to serving you again soon!
Klein dingetje gehad met een vergeten item, direct opgelost. Super service
Dank je wel voor je mooie review, Helma! We zijn blij dat alles snel opgelost kon worden en staan altijd voor je klaar om te helpen.
I've been their customers from years, and it is a true pleasure to deal with them. Catalogue on-line well exposed, very eassy to order and to pay, packaging perfect and fast delivery. Excellent and friendly communication, and prompt to solve any issue may happen. What else to ask more? A true professionals!
Thank you so much, Elisabetta! We’re truly grateful for your years of trust and kindness. It’s always a joy to serve you and have you as part of our family. Here’s to many more years of sharing beautiful products together!
Very fast delivery, attentive team, truly available to help you with our development. A very wide range of high-quality products. An essential partner
Thank you so much for your kind words and wonderful review! We’re truly happy to be considered an essential partner in your journey. It’s our pleasure to support your growth with fast service, personal attention, and high-quality products. We look forward to continuing this collaboration for many years to come!
Snelle levering en correcte afhandeling. Enig minpuntje is misschien dat er weinig wierook in voorraad is momenteel.. Verder niets dan positiefs
Bedankt voor je mooie review, Susy! Fijn om te horen dat je tevreden bent over de levering en service. We begrijpen je opmerking over de voorraad wierook — we werken er hard aan om alles zo snel mogelijk weer aan te vullen. Nogmaals dank en tot de volgende keer!
I use to order from this shop for years now and I´m always very happy with it. Easy to order, large offer, good price and very friendly and always helpful customer service. Thank you :-)
Thank you so much, Karolína! We truly appreciate your kind words and your continued trust over the years. It's always a pleasure to assist you, and we're happy to hear you're enjoying the variety, prices, and service. Looking forward to your next visit! 😊
Good but a lot of things out of stock .
Thank you for your feedback, Barbara! We're glad to hear you’re generally satisfied, and we completely understand the frustration with items being out of stock. We're working hard to improve availability and hope to offer you a smoother experience next time. Thanks again for your support!
Order fulfillment is exceptionally fast, which makes work much easier. Another huge advantage is the wide selection of products - I will always find what I need. The help from the sales manager deserves special mention - professional approach, excellent knowledge of the assortment and readiness to support at every stage of cooperation. Great service and high quality of services!
Thank you so much Adam! We're truly happy to hear that you're satisfied with our service, speed, and product selection. Your kind words about our sales team mean a lot — we’re always here to support you at every step. Looking forward to continuing our great cooperation! 🌟
Super
Thank you so much Emmanuelle! We're glad you’re happy 😊
Large selection of goods, fast delivery, quality communication. I have no comments.
Thank you so much for your kind words Ivo! We’re delighted to hear you’re fully satisfied with the selection, delivery, and communication. It’s always a pleasure to support great customers like you—we look forward to your next order! 😊
Das Sortiment von Green Tree ist unschlagbar – das ganze Angebot ist vielfältig, hochwertig und genau auf unsere Bedürfnisse abgestimmt. Wir arbeiten schon seit längerer Zeit mit der Firma zusammen und sind mit ihr gewachsen. Die Zusammenarbeit ist stets zuverlässig und angenehm. Die Lieferungen erfolgen schnell und reibungslos, und auch bei seltenen Reklamationen wird immer eine faire und unkomplizierte Lösung gefunden. Der Kundenservice ist freundlich, kompetent und lösungsorientiert. Wir sind rundum zufrieden und freuen uns auf die weitere Zusammenarbeit!
Liebe Wanda, Ganz herzlichen Dank für diese wunderbare Rückmeldung! Es freut uns sehr zu hören, dass ihr mit unserem Sortiment, Service und der Zusammenarbeit so zufrieden seid. Zu wissen, dass wir gemeinsam wachsen konnten und ihr euch gut betreut fühlt, bedeutet uns wirklich viel. Wir schätzen die langjährige Partnerschaft mit euch sehr und freuen uns schon auf alles, was noch kommt!
I recently placed an order with Eastern Trading Agencies for smudge sticks, Bakhoor, and Palo Santo. Overall, the ordering process was smooth: fast handling, secure packaging, and clear documentation. The lavender and rosemary smudge sticks are of excellent quality with a pleasant aroma. However, the Palo Santo chunks varied greatly in shape and size, unfortunately, this makes them unsuitable for retail display in a shop. Still, I’m satisfied with the service and the rest of the products. Thank you for the quality support!
Thank you so much for your thoughtful and honest review Anna! We’re really happy to hear that you’re satisfied with the smudge sticks and overall service. It means a lot to us. Regarding the Palo Santo, we appreciate your feedback. This product is usually very well received, and we rarely receive complaints about it. We also carry out a quality check on every batch to ensure it meets our standards. We truly value your input and will take it into account as we continue improving. Thanks again for your trust in us!
Er was wierook die ik besteld had niet voorradig meer. Heel snel de terugbetaling ervan gekregen.
Dank u wel voor uw fijne review Susy! Wat leuk om te horen dat u tevreden bent over onze service. Wanneer een artikel niet op voorraad is, zorgen wij altijd voor een snelle terugbetaling zodra de bestelling is verzonden. Wilt u in de toekomst graag vooraf geïnformeerd worden? Laat het ons gerust weten – dat doen wij graag voor u! We hopen u snel weer terug te zien!
very good stock fast edelivery
Hi Martin, Thank you for your kind words! We're glad to hear you're happy with our stock and fast delivery. We truly appreciate your recommendation and look forward to serving you again soon.
VERY GOOD
Thank you Encarnación! We’re glad to hear you're happy with our products and service. 😊
Very good products and service.
Thank you Jonas! We're delighted to hear you're happy with the quality of our incense and the fast delivery. Looking forward to serving you again soon!
Ottima varietà di articoli
Grazie mille, Alessia! Siamo felici di sapere che apprezzi la varietà dei nostri articoli e il nostro servizio, Alla prossima! 😊
I've been a customer of Eastern Trading for over 4 years. Up until recently I was happy with their service and product quality. However in my last order, one of the products sent (which was a bulk item) was not of sellable quality. Despite multiple emails requesting support, I have heard nothing. Sadly I will not be buying from them again; as a small business, each purchase counts and when a problem arises, it's the manner in how it was handled that makes the difference.
Dear Marie, Thank you for your feedback, and we're truly sorry to hear about your recent experience. This is absolutely not the level of service we aim to provide. We haven't been able to find any recent messages from you—it's possible the emails were sent to the wrong address. Our correct contact email is [email protected], as listed on our website. Please forward us the email again so we can see what the issue is about and find a solution!
I had an amazing experience with Eastern Trading Center! Everything went smoothly from start to finish. The shipping was incredibly fast, and I was pleasantly surprised by how quickly my order arrived. What really stood out, though, was their customer care. I had a few questions and reached out via email—their team responded promptly, professionally, and with genuine care. It's clear this company is doing things right. Highly recommend and will definitely be ordering from them again!
Dear Luke thank you so much for your wonderful review! We're thrilled to hear that you had such a smooth and positive experience with us — from the fast shipping to the personal support from our customer care team. It truly means a lot to know our efforts are appreciated. We look forward to your next order and are always here if you need anything.
Green tree incense brass symbols dreamcatcher
Dear Stefan, Thank you for your feedback and for your kind words about our products — we’re happy to hear you’re enjoying the Green Tree incense, brass symbols, and dreamcatchers! We’re sorry to hear about your experience with the website speed. We're currently working on improvements to make browsing and ordering smoother for all our customers. Thanks again for your support, and we hope to welcome you back soon!
Geweldig bedrijf om zaken mee te doen
Bedankt voor je mooie review Ronald! Fijn om te horen dat je tevreden bent over onze service en levering. We waarderen het vertrouwen en doen er alles aan om dat zo te houden. Tot de volgende keer!
All items well packaged. Quick delivery to the UK and will definitely buy from them again.
Thank you so much Jo! We're really glad to hear that everything arrived safely and quickly in the UK, and that you're happy with the quality of the products. we truly appreciate your support!
Een fijne website om je in kopen te doen, mooi overzichtelijk, snelle levering en netjes verpakt.
Hartelijk dank, Anganita! Wat fijn om te horen dat je tevreden bent over onze website, de levering en de verpakking. We doen ons best om het je zo makkelijk mogelijk te maken, dus jouw feedback betekent veel voor ons!
Elandstraat 61
3064 AG Rotterdam
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