Box yas falling apart and items inside weren't protected at all.
I wish I could give you a better review - other than a fast shipping within the EU, none of the other wholesalers I've worked with had such poor protection of the goods, not to mention the box that was almost falling apart on arrival.
The items inside were, for the most part, ok. But because they weren't protected some parts of the smudges were crumbling.
I really liked, however, the quality of Palo Santo - great scent, only the size of sticks are way too small.
The experience could be easily improved by adding the obligatory protection of the purchased goods, as well as free shipping within the EU after a certain amount.