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3

No response on email

This review is with mixed feelings. I was very satisfied with the fast shipping on my first order and also the majority of the products I received was very good and a great price. But I did receive a some crystals that arrived partly broken and also not meeting the weight of the description. I therefore send an email on the day my order arrived and attached photos of the broken parts. I didn’t hear anything back for a week and I then send a follow up email to both of the emails on their website and I still didn’t hear anything. Now it has been 2 weeks with no response. I have had to reorder the broken items as I have costumer waiting for them, but this order was placed a week ago and I can’t find any information on the order status, I hope I will hear back from them at some point.

  • Would you recommend us? Yes
8

Good customer service

Prompt delivery. Some items were damaged in my last order, but customer service sorted this out within a week.

  • Would you recommend us? Yes
10

Big collection, good prices and fast shipping

Big collection, good prices and fast shipping.

  • Would you recommend us? Yes
5

Niet heel blij

Nu een stuk of 5 orders geplaatst en nooit compleet geleverd gekregen, mist altijd wel iets. Krijg dan een gratis verzendcode of een pakje wierook aangeboden maar daar kan ik niet zoveel mee. Zit sowieso altijd ver boven het gratis verzenden bedrag met bestellen. Jammer want wel leuke producten. Zou meer geld uitgeven hier als het gewoon goed zou gaan, nu ga ik toch liever elders.

  • Would you recommend us? No
10

Goede service!!

Groot assortiment, goed bereikbaar en een goede service

  • Would you recommend us? Yes
10

Seri e proffessionali

Lavoro con loro da tre anni, i prodotti sono come da descrizione, di buona qualità ed i prezzi sono davvero buoni

  • Would you recommend us? Yes
10

Love all my orders so far

Love this company, always look forward to my orders, have a wide range of stock.

  • Would you recommend us? Yes
9

its ok

for dutch people is is englische not ok

  • Would you recommend us? Yes
9

Helpful, trying their best.

Like any company should aim to do, try to match the physical stock with the online one so there is liklte discrepancy.

  • Would you recommend us? Yes
10

Vlotte klantenservice en snelle levering

De vriendelijke medewerker van Eastern Trading heeft me geholpen om het juiste product te kiezen. We zaten met een erg strakke deadline, maar ze hebben alles correct en tijdig geleverd. Dankjewel!

  • Aanbevelen? Ja
9

Excellent

Products are very good quality. Very pleased.

  • Would you recommend us? Yes
10

Easy to order and lovely product

Just recieved my sage and it looks lovely and great quality. Will order again.

  • Would you recommend us? Yes
10

Excellent

Wonderful range of items. Delivery arrived intact and items well protected. Lovely selection of sage! Will buy more.

  • Would you recommend us? Yes
10

Very good

Love

  • Would you recommend us? Yes
10

Überwiegend gute Erfahrungen, empfehlenswert

Die Firma arbeitet an der Kommunikation mit den Kunden, das ist prima. Ich bin treue Kundin und zufrieden.

  • Would you recommend us? Yes
8

Prompt delivery of order but missing products

Eastern Trading sell a number of products at excellent prices that we can't source elsewhere. Customer service usually deal with queries in a few days. Occasionally items are out of stock when the website shows in stock. We would have given them 5 stars otherwise. Delivery speed to the UK is excellent via UPS.

  • Would you recommend us? Yes
8

A good supplier

Good customer service, fast shipping, and very good selection of products. Only minus is a very fluctuating warehouse inventory.

  • Would you recommend us? Yes
10

good quality

first i have to fined out how the website is working but the quality is good from the products and the dilevery takes around 5 days. I am satified about the compagny

  • Would you recommend us? Yes
9

goede servise

er was met de levering een klein probleem dit werd alla minuut opgelost. heel fijn!

  • Would you recommend us? Yes
10

Fijne ervaring

Ik heb een uitstekende ervaring met het bedrijf Eastern Trading En hoop van harte dat het zo blijft. Fijn, vriendelijke mensen.

  • Aanbevelen? Ja
4

pas fiable

des produits en stock facturé encaissé non livré et remboursé c'est du travail mal fait

  • Would you recommend us? No
10

Very good shop

I really like this store - good assortment, qualified staff. All problems related to the order were solved quickly and easily.

  • Would you recommend us? Yes
10

Products are superior!

Products and all is great, courier was horrible. Change whom ever is delivering packages.

  • Would you recommend us? Yes
10

Very easy ordering process with great prices!

A very smooth and easy ordering process. Will definitely be ordering again.

  • Would you recommend us? Yes
8

Top!

Goede service en advies. Fijne betrouwbare mensen.

  • Would you recommend us? Yes

Company details

61 Elandstraat

Rotterdam 3064 AG

0031-(0)10-4518186

[email protected]

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