English
9.4
66 reviews in the last 12 months
95% recommends your company

Reviews for Eastern Trading

  • Total score 8.7
  • Total number of reviews 621
  • Recommendations 90%
  • Page views 22,216

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10

Very good!

Very good quality and fast shipping

  • Would you recommend us? Yes
Katarina , Allerum
10

Everything is great. Fast shipping

It would be even better if DPD became instead of DHL. Parcels with DPD from Holland arrive within 24 hours. With DHL it takes up to 5 days.

  • Would you recommend us? Yes
Eu , Germany
10

Great service

And fast shipping

  • Would you recommend us? Yes
Jolanda , Hoorn
9

Excellent goods and professional service

Highest quality goods and professional service. Fast delivery. I recommend.

  • Would you recommend us? Yes
Pawel , Gdansk, Poland
6

Items ordered not as described

Items ordered were not as described or pictured on website. After getting in contact with the company these items were collected and I was issued a refund.

  • Would you recommend us? No
Nicola , UK

Response from the business owner

Dear Nicola, We sincerely apologize for the inconvenience. At Eastern Trading Agencies we try to make sure that we have the right description and pictures on each of the thousands of products that we sell. We thank you for bringing this specific problem to our attention and we will make sure to check on the products you had problems with. Regarding the refund, it is our policy to refund the customer as soon as we have received the products back at the warehouse. When we receive the products you ordered, we will refund within 24 hours. We have sent you an email to further solve these problems for your next order and hope we can satisfy you with this solution. Kind regards, Eastern Trading Agencies

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Original review

1

Items ordered not as described

This coupled with the fact that the mis-sold items have not been collected and a refund issued almost 2 weeks after contacting to make a complaint.

  • Would you recommend us? No
Nicola , UK

Response from the business owner

Dear Nicola, We sincerely apologize for the inconvenience. At Eastern Trading Agencies we try to make sure that we have the right description and pictures on each of the thousands of products that we sell. We thank you for bringing this specific problem to our attention and we will make sure to check on the products you had problems with. Regarding the refund, it is our policy to refund the customer as soon as we have received the products back at the warehouse. When we receive the products you ordered, we will refund within 24 hours. We have sent you an email to further solve these problems for your next order and hope we can satisfy you with this solution. Kind regards, Eastern Trading Agencies

10

sehr gute und schnelle lieferung

Danke für die gute Ware und schnelle lieferung, auch die Kommunikation ist gut.

  • Would you recommend us? Yes
Vera , Unterluess
10

snelle en goede levering

snelle en goede levering

  • Would you recommend us? Yes
- , aarschot
9

First time customer and will return

Eastern Trading offered swift processing and delivery of my order. All products were spot on. More than happy with the selection and with the service overall.

  • Would you recommend us? Yes
Aoife , Cork
8

Een echte aanrader

Zeer goede en betrouwbare verkoper, 1 min punt dat is dat er soms iets niet op voorraad is dat je wel betaalde. Maar ze zijn correct en je krijgt het direct terug betaald zonder vragen.

  • Would you recommend us? Yes
Vicky , Deinze
10

Perfect

Service is perfect !!

  • Would you recommend us? Yes
Barbara , Bunde ( netherlands )
6

First order

Had to wait a week on the order. 1 Day before i got a notice that some products were sold out. Of course the items i needed most! The packing of the products could be better especially with gemstones! One of them was broken. Got my money back for that but still very dissapointed with how it was shipped. A bit of bubblewrap could've saved the stone and the rest of the order! Very hassitatent to order again here. Feels very sloppy and because of the amount you have to invest i expected more and better service.

  • Would you recommend us? Yes
Sabine , Zaandijk

Response from the business owner

Dear Sabine, First off, we apologize for this inconvenience. At Eastern Trading we always try to provide our customers with products that are carefully packed and try to pay extra attention to the products that are easily breakable. We are happy to hear that you have at least had your money refunded for the broken items and will try to increase our carefulness during the packing process. We thank you for your feedback as it helps us indicate areas in which we can improve. We will contact you through e-mail to resolve this problem further. Kind regards, Eastern Trading Agencies

8

good supplier

excellents trade experiences

  • Would you recommend us? Yes
Haccoun richard , digne les bains
10

excellent

excellent, super !

  • Would you recommend us? Yes
ENERGETIS , LINGOLSHEIM
10

AWESOME

you guys have been a major turning point in the process of starting my girlfriends business. Its really not easy from belgium to find suiting wholesalers or manufacturers. We will most definetly buy alot more from you guys!

  • Would you recommend us? Yes
marvin , Melle
10

Love Eastern Trading!

We've ordered from Eastern Trading a couple of times and just put in another order. We're based in the US and shipping is super fast. Products of course are wonderful. We're very happy doing business with this excellent company!

  • Would you recommend us? Yes
Sarah Redfield , Sisters, OR USA
10

Great quality stock

Easy to contact for queries Good quality stock Reliable

  • Would you recommend us? Yes
Kayleigh , London
9

Prima

Goed assortiment Vriendelijk personeel Wellicht kan er verbetering plaatsvinden op het gebied van levertijd en verpakken.

  • Would you recommend us? Yes
Bianca , Nijverdal
10

Wonderful service

Always helpful

  • Would you recommend us? Yes
sunil , London
10

Fantastic stock

I ordered a load of sage and some neti pots they were brilliant. I ordered some tingsha bells too which were great. Quick delivery time and responded when I contacted them.

  • Would you recommend us? Yes
Joanne , Brighton
2

o

je peux pas noter quelques choses que je n'ai toujours pas reçu!!!!

  • Would you recommend us? No
Véronique , abbeville

Response from the business owner

Cher Monsieur / Madame, Nous avons reçu votre réclamation concernant votre commande. Nous nous excusons pour ce désagrément. Votre commande n'est pas entrée dans notre système en raison d'une erreur système. Ce sera expédié immédiatement demain. Merci pour votre patience. Cordialement, Eastern Trading Agencies

7

large selection of nice products

I have had some problems with the delivery, but now everything worked fine, fast and good :-)

  • Would you recommend us? Yes
Torunn , OSLO
10

Amazing products

Premium quality peoduvts, fast shipping and customer service. Thank you.

  • Would you recommend us? Yes
Cristy , Slovenia
10

Fast and professional

Good items that sell fast

  • Would you recommend us? Yes
Tessie , Copenhagen
8

snelle levering

Persoonlijk contact, scherpe prijzen en meedenken met klant. Erg prettig.

  • Aanbevelen? Ja
Annemiek , Balk
10

Prachtige artikelen en zeer goede service

Prachtige artikelen en zeer goede service

  • Would you recommend us? Yes
Heleen , Nes Ameland

Company details

61 Elandstraat

Rotterdam 3064 AG

0031-(0)10-4518186

[email protected]

www.eastern-trading.com

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