very disappointed in their service and customer service
I have dealt with this company in the past with no issues however, I placed an order on their website for a product I had previously purchased. They took my money and then informed me the product was no longer available. I sent many emails back and forth suggesting other products on their site as a replacement but each product I chose was not in stock even though it showed up as in stock on their website. Eventually they sent me the only wax burner they actually had in stock which is half the size of my original one and totally unacceptable for my requirements, in fact, I would go so far to say it was a dangerous product after testing it for wax melt use. I have tried to contact them several times and have received absolutely no response since the girl I was initially dealing with has left the company. I am still awaiting a response as to how I can return the 60 burners I have been sent and get a refund!