Thanks so much Ibrahem for your outstanding service! Wishing you all a wonderful Christmas-time! Best regards, Sandra Weber SUMMERLANDS
Dear Sandra, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service, Providing excellent service is our top priority, and it's always rewarding to know that our efforts have made a positive impact on our customers. We wish you a fantastic Christmas time as well! If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help. Ibrahem
Excellent quality!
Hello there, Thanks a bunch for your awesome review! We're thrilled to hear you're loving the quality of our products. If there's anything specific you enjoyed or if you have any suggestions for us, feel free to share. Looking forward to serving you again soon! Ibrahem
Terrible experience with goods being sent outwith the agreement of sales contract, awful customer service, now withholding money.
Dear Tracy, Despite our best efforts, we regret your recent experience with our services. We sincerely apologize for any inconvenience caused. Upon reviewing your case, we observed that the shipment was dispatched to your address in the UK. We understand that you engaged with UPS and opted to decline the delivery due to import duties. In response, we promptly offered to facilitate the return of the order, with the understanding that you would bear the associated shipping costs. It's important to clarify that we do not withhold any funds, and this has never been our practice. As of yesterday, the case has been forwarded to our financial department to initiate the refund process. You can anticipate receiving the refund within the next 2-3 working days. We genuinely appreciate your understanding and patience in this matter. Ibrahem
Mejoraría el sistema de embalaje .
Everything is awesome
Hey Ulrica! Thanks a bunch for the fantastic review! We're thrilled to hear that everything is awesome for you. 😊 If there's ever anything specific you loved or any way we can make your experience even better, just let us know. We're here for you! Ibrahem
Todos los productos son maravillosos,me encanaron a mi y a mis clientes
I am a small business owner and offer Fleur de Vie products in my meditation studio. Easterntrading offers a top service. The ordering process is simple and easy to understand. This time I ordered for our stand at the Christmas market and the order was delivered in just 3 days. Highly recommended, even for smaller traders like me. Thank you very much and see you soon.
Hi Mario! Thanks a bunch for sharing your experience with Eastern Trading Agencies! We're thrilled to hear that our service made your Christmas market prep a breeze. 😊 We're all about keeping things simple and speedy for our valued customers. Can't wait to assist you with your future orders. Your support means the world to us! Ibrahem
All went well.
Hi Florian! Thanks a bunch for your awesome review! 🚀 We're thrilled to hear that your experience was smooth sailing. If you ever need anything else or want to explore more fantastic products, feel free to reach out. Ibrahem
Commande de bougies avec minéraux très bonne qualité !
Fast delivery with flexible prices!
Hi Andrew, Thanks a bunch for your awesome review! We're thrilled to hear that you found our delivery fast and prices flexible. It's always our goal to provide top-notch service. If you ever need anything else or have suggestions for improvement, feel free to reach out. We appreciate your business! Ibrahem
Excellent
Hi Philippe! Thanks a bunch for the fantastic review! 🌟 We're thrilled to hear that you had an excellent experience with our products. If there's anything specific you loved or if you have any suggestions for us, feel free to share. We're always looking for ways to make your experience even better. Looking forward to serving you again soon! Ibrahem
The first we order online, the convenience of ordering online was pretty easy. The delivery was fast en good service. Incense quality is perfect!
Hi there, Thanks a bunch for taking the time to share your experience with us! 🌟 We're thrilled to hear that your first online order went smoothly and that you found the process convenient. Fast delivery and top-notch incense quality are what we strive for, so it's fantastic to know we hit the mark. If there's anything else you need or if you're thinking of placing another order, feel free to reach out. We're here to make your incense experience exceptional! Ibrahem
Xxx
Top
Hey there! Thanks a bunch for your awesome review! We're thrilled to hear that you found our products fantastic. Your support means a lot to us. If there's anything specific you loved or if you have any suggestions for improvement, feel free to share. We're here to make your experience even better. Looking forward to serving you again soon! Ibrahem
I am very happy that I get personal attention from Mr. Ibrahem Majzoub regarding our orders.
Hi there, Thanks a ton for your kind words! I'm thrilled to hear that you're pleased with the personal attention you've received regarding your orders. We always strive to make our customers happy. If there's anything else you need or if you're considering placing another order, feel free to reach out. We're here for you! Ibrahem
Super client management: I had so many questions; they were very friendly and quick with the answers. The products are just amazing.
I only ask that you correct a small error in the product packaging. You always compensate us. but it is better to change the approach to packaging for distant countries. Now there are many different methods. It really hurts us when broken products arrive.
Hi ILANA , Thanks a bunch for taking the time to share your thoughts with us! We're thrilled to hear that our assistance has been helpful for you. We genuinely appreciate your feedback about the product packaging. We understand the importance of ensuring that our products reach you in perfect condition, especially for shipments to distant countries. Your suggestion is invaluable, and we're already looking into ways to enhance our packaging methods. We apologize for any inconvenience caused by broken products in the past, and we're committed to making improvements. If you have any specific suggestions or preferences for packaging, feel free to share them with us. Your input guides us in providing a better experience for you. Looking forward to serving you better in the future! Ibrahem
Well designend Webpage makes it easy to find products.
Hey Monika! Thanks a bunch for sharing your experience! 😊 We're thrilled to hear you found our website user-friendly and enjoyed the seamless ordering process. Speedy delivery is our jam! If you ever need more of our fantastic products, you know where to find us. Looking forward to serving you again. Ibrahem
They respond well by email. Since our shipping is a bit complicated. And sometimes DHL can go wrong.
Hi there, Thanks a bunch for your positive review! 🌟 We're thrilled to hear that everything made it to you in one piece. We totally get it – shipping can be a bit tricky, especially with DHL. But we're here to make sure everything goes smoothly for you. If you ever need assistance or have questions about your orders, feel free to shoot us an email. We're always happy to help. Ibrahem
Eliminaron un producto porque no habia en stock y no me avisaron al quitarlo de mi pedido. Tampoco me añadieron muestras de inciensos en mi pedido. Si algunos productos estuvieran más baratos compraria mas. El listado de productos de la web es engorroso, me gustaria ver todos los productos en una sola lista y no se puede.
Ordering is fast and convenient. Support and getting answers to all questions. I am very satisfied with the result, fast dispatch of the goods, order in the accompanying documents, good packaging and quality of the goods.
Always very quick and helpful! We are so happy.
I would definitely recommend to order the natural sustainable products they sell, I’m very pleased with the items! And the delivery was super fast!! Thank you so much I’m very grateful and will order soon!
this was first experience and experienced not any problem, very fast respons and shipment. Good quality product.
The products have high quality and service is really good. The staff is very friendly and helpful.
61 Elandstraat
Rotterdam 3064 AG
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