Thank you so much for your kind words, Monika! Ensuring customer satisfaction is always our top priority, and we're delighted that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again in the future! Ibrahem
Dear Claudia, Thanks for your feedback! We're glad you were happy with our service and customer support. Your recommendation is much appreciated. Feel free to contact us anytime if you need help again. Ibrahem
Hi Jenny, Thanks for your feedback! We're happy to hear you're enjoying our products. You can easily switch to English on our website by clicking the language option located in the top left corner. Regarding Canadian dollar invoices, Unfortunately our system currently doesn't support them. However, we can generate your invoice in USD if that works for you. Just give us a heads-up. Feel free to reach out if you have any more questions. We're here to assist you! Ibrahem
Thank you for your feedback! We're glad to hear that you appreciate our item selection, pricing, and quality. We apologize for any inconvenience caused by discrepancies in our stock quantity and delivery service. We understand the importance of accurate tracking information and prompt customer care, and we're continuously working to improve in these areas. Your suggestion regarding improved packaging for delicate items like white sage is duly noted and will be taken into consideration for future enhancements. We appreciate your recommendation and hope to serve you even better in the future. Ibrahem
Thank you for your kind words! We're glad to hear that you've been satisfied with our service. We always aim to deliver orders promptly and accurately. our customer satisfaction is important to us, and we appreciate your support. If you have any questions or need further assistance, feel free to reach out. We'd be happy to help! Ibrahem
Thank you for your positive feedback! We're glad to hear that you found our wholesaler easy to deal with and that you're satisfied with the quality of our products and the speed of delivery. We appreciate your recommendation and hope to serve you again in the future! Ibrahem
We're sorry to hear about the missing items in your orders. We appreciate your feedback and are looking into this issue to ensure it doesn't happen again. Please contact our customer service team, and we'll make it right. Thank you for bringing this to our attention. Ibrahem
Thank you so much for your positive feedback, Nuno! We're delighted to hear that you were pleased with the speed and quality of our service. Your recommendation means a lot to us. Looking forward to serving you again in the future! Ibrahem
Dear Paul, Thank you for your kind words and patience as we work to resolve your issue. We're committed to ensuring your satisfaction and are glad to hear that our efforts are appreciated. If you need any further assistance, please don't hesitate to reach out. Ibrahem
Salve Elena, Siamo lieti di sapere che siamo riusciti a risolvere il tuo problema con cortesia e professionalità. Grazie mille per i tuoi complimenti sui nostri prodotti e per il tuo supporto continuo. Aspettiamo con impazienza il tuo prossimo acquisto! Ibrahem
Bedankt voor uw vriendelijke woorden, Luc! We zijn blij te horen dat uw eerste bestelling naar wens is verlopen. We kijken ernaar uit u in de toekomst weer van dienst te zijn! Ibrahem
Dear Linnea, Thank you so much for your feedback and recommendation! We're glad to hear that you're satisfied with our products and customer service. We appreciate your thoughts on quality and will definitely take them into consideration as we strive to improve. Your support means a lot to us! Ibrahem
Thank you, Emmanuelle, for your feedback. We're delighted to hear that you had a great experience. Looking forward to serving you again. Ibrahem
Thank you for your positive feedback on our prices, Jenny! We appreciate your suggestion about currency conversion and will certainly consider adding a feature to convert euros to Canadian currency for an improved shopping experience. Your input is invaluable to us! Ibrahem
Hi Hans, Thanks a bunch for your positive feedback! 😊 We're thrilled to hear that you had a good experience with our support team. If you ever need anything else or have more questions, feel free to drop us a line. We're here to help! Ibrahem
Hi Zahira, Thanks a bunch for your kind words! We're thrilled to hear that you found our staff friendly and our products up to the mark in terms of quality and pricing. It's always our aim to provide the best experience for our customers. If you ever need anything else or have suggestions on how we can make your experience even better, feel free to reach out. Looking forward to serving you again soon! Ibrahem
Hey Johanna! Appreciate your fantastic feedback! 🌟 We're so happy you love our top-notch products and fast delivery. Making sure you're satisfied is what we're all about! 😊 Quick note on the tax: No worries within the EU—just double-check your VAT number in your profile or shoot us an email! Can't wait to assist you again soon! Ibrahem
Hi Larisa, Thanks a bunch for your awesome review! We're thrilled to hear that you're pleased with our high-quality products and speedy delivery. It's fantastic to know that our cooperation was perfect for you. If there's anything else you need or if you're thinking about placing another order, feel free to reach out. We're here to make your experience top-notch every time. Ibrahem
Hey Arash , Thanks a bunch for your kind words! We're thrilled to hear that you've noticed our team's friendly and favorable vibes. We're here to make your journey with us top-notch! Looking forward to serving you again soon, and wishing you a happy New Year! Ibrahem
Thank you for your review. We appreciate your feedback regarding the quick shipment of your order. We apologize for any delay in responding to your inquiry about an item that was not sent. Please be assured that we have already sent you an email with the updated invoice and the credit note. Due to the busy holiday season, we are handling a high volume of orders, which might have caused a slight delay in our response. We sincerely apologize for any inconvenience this may have caused. We are committed to providing the best service to our customers, and your understanding and patience are greatly appreciated. If you have any further questions or concerns, please do not hesitate to contact us. Gabriela
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