Filters

10

Perfect!

The items are perfectly packed. No damages. We are very happy.

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you so much for your kind words, Monika! Ensuring customer satisfaction is always our top priority, and we're delighted that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again in the future! Ibrahem

10

Excellent service!

Very good customer service.

  • Would you recommend us? Yes

Reactie van het bedrijf

Dear Claudia, Thanks for your feedback! We're glad you were happy with our service and customer support. Your recommendation is much appreciated. Feel free to contact us anytime if you need help again. Ibrahem

5

I wish prices and language could be in English

I love your product options but I wish you could accommodate Canadian customers with English and Canadian dollar invoices.

  • Would you recommend us? Yes

Reactie van het bedrijf

Hi Jenny, Thanks for your feedback! We're happy to hear you're enjoying our products. You can easily switch to English on our website by clicking the language option located in the top left corner. Regarding Canadian dollar invoices, Unfortunately our system currently doesn't support them. However, we can generate your invoice in USD if that works for you. Just give us a heads-up. Feel free to reach out if you have any more questions. We're here to assist you! Ibrahem

7

50\50

really nice item and selection, good price and quality, but most of te time the stock of the site are not correct with the storage quantity. The delivery service sometimes have some gap with the tracking information. The customer care it's pretty nice, if they need you, they call you and pretend an immediate reply; but if you need them, mnhh well, sometimes you have to wait weeks. some items need more protection for the delivery, like: white sage and fragile stuff.

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for your feedback! We're glad to hear that you appreciate our item selection, pricing, and quality. We apologize for any inconvenience caused by discrepancies in our stock quantity and delivery service. We understand the importance of accurate tracking information and prompt customer care, and we're continuously working to improve in these areas. Your suggestion regarding improved packaging for delicate items like white sage is duly noted and will be taken into consideration for future enhancements. We appreciate your recommendation and hope to serve you even better in the future. Ibrahem

10

Always super service

Every time my orders arrive way before I expect them and they are always correct and even have a lift something to say thank you!

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for your kind words! We're glad to hear that you've been satisfied with our service. We always aim to deliver orders promptly and accurately. our customer satisfaction is important to us, and we appreciate your support. If you have any questions or need further assistance, feel free to reach out. We'd be happy to help! Ibrahem

10

Lovely wholesaler, good quality gifts

Very easy to deal with, great products, fast delivery.

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for your positive feedback! We're glad to hear that you found our wholesaler easy to deal with and that you're satisfied with the quality of our products and the speed of delivery. We appreciate your recommendation and hope to serve you again in the future! Ibrahem

8

Buena

Se puede mejorar el embalaje, los inciensos llegan aplastados. Y las pulseras con más protección, una vez me llegó una rota.

  • ¿Nos recomendarías?
6

i’ve only ordered twice on both times. Something was missing.

What I got was good value, but I’m still confused over the empty box

  • Would you recommend us? No

Reactie van het bedrijf

We're sorry to hear about the missing items in your orders. We appreciate your feedback and are looking into this issue to ensure it doesn't happen again. Please contact our customer service team, and we'll make it right. Thank you for bringing this to our attention. Ibrahem

10

Perfect and fast

Invoice

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you so much for your positive feedback, Nuno! We're delighted to hear that you were pleased with the speed and quality of our service. Your recommendation means a lot to us. Looking forward to serving you again in the future! Ibrahem

10

Good service

Had a problem with a refund but they have been great at trying to resolve the issue as quick as they possibly can

  • Would you recommend us? Yes

Reactie van het bedrijf

Dear Paul, Thank you for your kind words and patience as we work to resolve your issue. We're committed to ensuring your satisfaction and are glad to hear that our efforts are appreciated. If you need any further assistance, please don't hesitate to reach out. Ibrahem

10

Perfetto!

Hanno risolto un mio problema con estrema cortesia e professionalità. I prodotti offerti sono ottimi. Comprerò ancora. Grazie.

  • Ci consiglieresti? Si

Reactie van het bedrijf

Salve Elena, Siamo lieti di sapere che siamo riusciti a risolvere il tuo problema con cortesia e professionalità. Grazie mille per i tuoi complimenti sui nostri prodotti e per il tuo supporto continuo. Aspettiamo con impazienza il tuo prossimo acquisto! Ibrahem

7

Kind customer support little slow packaging

Very kind customer support. The comissioning was a little slow.

  • Would you recommend us? Yes
10

10 de 10

Todo llegó súper rápido , con excelente calidad lo recomiendo

  • Would you recommend us? Yes
10

Eerlijk en betrouwbaar.

Eerste maal een bestelling geplaatst, en alles is eerlijk en correct verlopen.

  • Would you recommend us? Yes

Reactie van het bedrijf

Bedankt voor uw vriendelijke woorden, Luc! We zijn blij te horen dat uw eerste bestelling naar wens is verlopen. We kijken ernaar uit u in de toekomst weer van dienst te zijn! Ibrahem

9

Satisfied

Nice products, was hoping for a little higher quality. But considering the price it is very good. Great customer service.

  • Would you recommend us? Yes

Reactie van het bedrijf

Dear Linnea, Thank you so much for your feedback and recommendation! We're glad to hear that you're satisfied with our products and customer service. We appreciate your thoughts on quality and will definitely take them into consideration as we strive to improve. Your support means a lot to us! Ibrahem

10

Excellent traitement des commandes et qualité des produits au top!

"Je suis très satisfaite de mon expérience avec ce fournisseur ! Leur rapidité de traitement des commandes est impressionnante et la qualité des produits achetés est excellente. Je recommande vivement leurs services à tous ceux qui recherchent un fournisseur fiable et efficace."

  • Would you recommend us? Yes
10

Super

Super

  • Would you recommend us? No

Reactie van het bedrijf

Thank you, Emmanuelle, for your feedback. We're delighted to hear that you had a great experience. Looking forward to serving you again. Ibrahem

8

Your prices are great

But, I really wish you could convert euros to Canadian currency on your website while creating the order.

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for your positive feedback on our prices, Jenny! We appreciate your suggestion about currency conversion and will certainly consider adding a feature to convert euros to Canadian currency for an improved shopping experience. Your input is invaluable to us! Ibrahem

10

Bon produit et bonne collaboration

Nous sommes ravis de collaborer avec Eastern Trading. Les produits sont bons et la relation cliente est très bien.

  • Would you recommend us? Yes
10

Kind support, fast answers

The overall experience was good, very kind support, and fast answers for out letters.

  • Would you recommend us? Yes

Reactie van het bedrijf

Hi Hans, Thanks a bunch for your positive feedback! 😊 We're thrilled to hear that you had a good experience with our support team. If you ever need anything else or have more questions, feel free to drop us a line. We're here to help! Ibrahem

10

Good

Customer-friendly staff and products of good quality and price.

  • Would you recommend us? Yes

Reactie van het bedrijf

Hi Zahira, Thanks a bunch for your kind words! We're thrilled to hear that you found our staff friendly and our products up to the mark in terms of quality and pricing. It's always our aim to provide the best experience for our customers. If you ever need anything else or have suggestions on how we can make your experience even better, feel free to reach out. Looking forward to serving you again soon! Ibrahem

10

Good Quality Fast Shipping

Good Quality products, fast shipping & Excellent customer service! I wish they would remove the tax cost as it is inside of EU.

  • Would you recommend us? Yes

Reactie van het bedrijf

Hey Johanna! Appreciate your fantastic feedback! 🌟 We're so happy you love our top-notch products and fast delivery. Making sure you're satisfied is what we're all about! 😊 Quick note on the tax: No worries within the EU—just double-check your VAT number in your profile or shoot us an email! Can't wait to assist you again soon! Ibrahem

9

excellent!!!

High quality products,fast delivery,our cooperation was perfect,i totally recommend it

  • Would you recommend us? Yes

Reactie van het bedrijf

Hi Larisa, Thanks a bunch for your awesome review! We're thrilled to hear that you're pleased with our high-quality products and speedy delivery. It's fantastic to know that our cooperation was perfect for you. If there's anything else you need or if you're thinking about placing another order, feel free to reach out. We're here to make your experience top-notch every time. Ibrahem

10

Galerie Lapislazuli

There is no question how the team is friendly and favorable

  • Would you recommend us? Yes

Reactie van het bedrijf

Hey Arash , Thanks a bunch for your kind words! We're thrilled to hear that you've noticed our team's friendly and favorable vibes. We're here to make your journey with us top-notch! Looking forward to serving you again soon, and wishing you a happy New Year! Ibrahem

8

Good material, a little better look by sending

The goods ar sendet quick, there is only no respond if there is a piece not been send ?

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for your review. We appreciate your feedback regarding the quick shipment of your order. We apologize for any delay in responding to your inquiry about an item that was not sent. Please be assured that we have already sent you an email with the updated invoice and the credit note. Due to the busy holiday season, we are handling a high volume of orders, which might have caused a slight delay in our response. We sincerely apologize for any inconvenience this may have caused. We are committed to providing the best service to our customers, and your understanding and patience are greatly appreciated. If you have any further questions or concerns, please do not hesitate to contact us. Gabriela

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