Filters

10

Beautiful product, great customer service and fast shipping!

Very Happy with Eastern Trading! Thank you!

  • Would you recommend us? Yes
8

Nice

Simone is very kind and very patience. Suivi de colis ok. Éléments livrés en bon état. A bientôt !

  • Would you recommend us? Yes
5

Staff very helpful - Management clearly not bothered

Poala was very helpful in trying to arrange shipment of my stock to Cyprus however I believe there is a massive gap in the market which I was trying to tap into by using your company. We have 8 million visitors alone to my area with tourism plus i distribute stock island and EU wide. I no longer use products from EU countries due to VAT and Duty plus shipping costs and I am desperate to find an independent supplier other than Ancient Wisdom who seem to be the only wholesaler willing to invest their time to find a competitive shipping courier other than UPS (the most expensive) . AW have just completed a small order of 56 kilos for 39.99 which arrived in Cyprus 3 days after purchase with DHL. I have also purchased 97Kilos of candles reluctantly from the UK with a shipping cost of 140 Euros?? If you have a change of heart and wish to work with my business and help arrange a cheaper way to get produce over to a EU country then please let me know as I do love your products. Also I have not received my refund yet for the amount of 408.88 Euros through PayPal 10 days later which I spent with you as payment was required upfront before you could give me the ridiculous rate of 367 Euros to ship 2 boxes?????

  • Would you recommend us? No
1

Broken items and complicated returns

I had 3 Tibetan bowls broken in the package. I'm surprised that a normally large group like Estearn doesn't do a bit of monitoring in the quality of these packages. I frequently order on Eastern and I wouldn't do a good ad for the future, that's for sure. Very often I had small problems with my order, it's painful. I'm currently stuck with my return ticket because I don't have the right barcode. I find it incredible that in 2022 we manage to send satellites into space but we cannot return packages. I will study the possibility of changing incense supplier. Thank you very much, good job.

  • Would you recommend us? No
10

excellent product

Excellent service and delighted with my wax melt burners

  • Would you recommend us? Yes
8

Fast delivery, high quality products

I love eastern trading products, shipping is fast. Friendly service.

  • Would you recommend us? Yes
6

Uncertain

It was my second order. It's more so that I love your smudges, but if I find another company who works quicker and has the same or better quality products, I will go there. It almost takes a week in stead of 48h before my package is being send to me. Also your stock is not always as available as it says on the website.

  • Would you recommend us? No
10

Fast shippment and controlled stock

Seems that the stock system works ok and the shipping is fast.

  • Would you recommend us? Yes
9

snelle en prima levering

snelle en prima levering

  • Zou u ons aanbevelen? Yes
5

Tardanza

Ha tardado unos 15 días desde que hice el pedido en llegar y no estaban todos los productos pedidos que figuraban en stock por el sitio Web.

  • ¿Nos recomendarías? No
10

Good

Verry good service

  • Would you recommend us? Yes
10

Great service and good products

Very much products. Like the green tree product. If you have a question they help you with good advice.

  • Would you recommend us? Yes
6

Groothandel

Helaas al een meerdere keren een bestelling gedaan die bij aankomst niet klopte. Producten die toch niet leverbaar waren, terwijl ze op voorraad staan op hun site. Netjes mijn geld terug gestort gekregen, maar ik moest mijn klanten toch alsnog nee verkopen, Echt een verbeterpunten lijkt me.

  • Would you recommend us? Yes
8

Good

Good

  • Would you recommend us? Yes
10

satisfied

we receive our order and only one thing was missing from one item that we have order..other then these we are really satisfied with the quality of the products and the service that the easter trading provide ,arrived time,factur delivery note,email customerservice etc and we will continue order from easter trading

  • Would you recommend us? Yes
6

complicated

Some of the ordered products turn out to be missing after the order. Regardless, the web store will deduct the full amount of the ordered products from the invoices. It will be refunded in a few weeks.

  • Would you recommend us? No
1

Toujours égale a eux même incompétent!

Toujours égale a eux même incompétent! Stock dispo sur le site, mais pas en réel, on ma même dit qu'on gardez la marchandise pour les très gros clients. C'est pas professionnel. communication entre les différents service, nul.

  • Nous recommanderiez-vous? Non
9

always perfect service

thank you keep up the good work.

  • Would you recommend us? Yes
10

Pleasant experience

Products were shipped in a timely fashion and the quality of my products were good

  • Would you recommend us? Yes
10

Zeer goede service , precies de artikelen die ik wilde .

Ondanks alles , goede en correcte behandeling van mijn bestelling . Een opmerking , bij volgende bestelling voor de verzending vermelden welke artikelen er niet voorradig zijn zodat ik mijn winkelkar kan aanpassen . Groetjes en een dikke dank U wel , Jerome de Potter .

  • Would you recommend us? Yes
8

good but a few items missing

good but a few items missing and still available in onlineshop

  • Would you recommend us? Yes
8

eerste kennismaking met de site was goed.

Duidelijke website, snelle levering en producten waren naar verwachting goed.

  • Aanbevelen? Ja
8

Nice products and good service

Two items were missing from my delivery. When I contacted them via email, the money was refunded the same day, so good and quick service and beautiful products.

  • Would you recommend us? Yes
9

ok

Prima bedrijf, top product. Primera Crooswijk

  • Would you recommend us? Yes
4

geen communicatie en missende items in bestelling

2 keer besteld en alle 2 de keren geen communicatie mogelijk en missende producten in de bestellingen. Wordt niet gereageerd op mailtjes, krijgt geen factuur en ook geen creditfactuur. Geen bestellingen meer voor mij bij dit bedrijf!

  • Would you recommend us? No

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