Reviews for Kristalonline

I had an issue where a small piece of crystal had fallen off and a piece broke off when it hit the floor. They were kind enough to send me another piece and the kit to glue it back on! They also had offered to reimburse me if I sent it out to be fixed but we chose to repair it ourselves. They answered every email right away and were very friendly and took care of us and made sure we were satisfied. I will definitely do business with them again!!

Items received in mint condition, only some original packages in clearly used condition, reasonable price level

Hi, items as described and got here quite quickly. Thanks, Yasmine

E' un negozio on line affidabile, serio e puntuale

Thank you for all

Repeat customer, very satisfied.

I often shop at this store. That's because this shop sells the products I'm looking for. Although it is an international flight, it ships quickly and I am always saved. I will shop again. thanks you.

Schneller und unkomplizierter Bestellablauf. Superschnelle Lieferung und sehr sehr gut verpackt.

Idem

I had a difficult time finding the Easter Swarovski Rabbit. Great communication with seller. Very happy with purchase.

Accurate description of item, good communication, great packaging and fast delivery. It was a pleasure to work with them and sincerely hope to be able to do business with them in future.

I had a problem with the courier company I could not solve locally, but the custormer service helped quickly and efficiently. I have bought many items over the years and my experience has always been great! Great service, quick delivery and excellent prices! Would recommend it anytime.

All perfect.

I am an international customer of Kristalonline and every experience has been great. The staff was friendly and very professional each time I reached out to them. All shipments are packaged well and arrive quickly. I highly recommend this company. You will not be disappointed!!!

My experience with Kristal online is as always, absolutely perfect. Great prices and delivery to the UK is very fast. If you are looking to buy Swarovski figures try Kristalonline first. Great company to deal with.

Dealt with very helpful and efficient customer service. Brought a superb product at a reasonable price which was shipped to the Uk quickly and in excellent condition .

Came across this company by chance and had a really good look through their online stock and was surprised by how reasonably priced the Crystals were. After deciding to take the chance to order with them I purchased a Columbine figure which came in its box with outside packaging and certificate. Ordering and payment was quick and easy too. They sent confirmation of order via email and notification of dispatch and kept me up to date with the process even to the point of who was delivering it! In all the delivery arrived within 3/4days of ordering and was well packaged. I would definitely recommend Kristalonline to anyone who loves Swarovski Crystals and will more than likely buy from them again soon!

After searching for ages tor ages to replace a lost treasured piece at a reasonable price, I found it here. Despite shopping from the UK the postage and delivery were exceptional value as was the packaging. Simply thrilled with my tiger and I will be returning as I add to my collection. Many Thanks

Fantastic service! Communication excellent and crystal arrived perfect. I highly recommend this company and will use them again . Thank you

Kristalonline are a great company for really good prices on older Swarovski pieces. I had been searching for a large Swarovski elephant and they were over 50% cheaper than any other company I could find that stocked it. Buying from the UK and spending quite a substantial amount, I was a little wary of dealing with a company based in Netherlands. I needn't have been. They dealt with all my queries (and I had a few, including how to remit monies through IBAN - yes I am a luddite!) very quickly and in perfect English. The elephant arrived really quickly - especially when you read about extensive delays at the ports, thanks to Covid - and was very safely packaged. I wouldn't hesitate to buy from them again and would recommend them to anyone looking for Swarovski

Awesome service and great prices. I have bought a lot of their retired limited edition Swarovski and the prices are unbeatable. The collection is wonderful and the delivery quick and efficient. I recommend kristalonlinei to everyone that has a passion for Swarovski.

Great communication fast service 5*****will continue to shop with kristalonline. Very reasonable prices.

Very efficient service considering i ordered from UK

Excellent customer service and equally beautiful product

I purchased a Swarovski Bambi Set, sending it to Australia, and it got here quickly, and was protected very well, and I'm very happy thanks,