Reviews voor Kristalonline

I ordered an item £560. A short while later I received a letter stating that a customs charge for £80+ needed to be paid before delivery. I messaged yourselves asking why there was not a message on the site stating that customs duty might apply. I was told it was Brexit. If I had been aware that customs duty would be applied especially for this high amount, I would not have ordered it.

I have bought several Swarovski pièces from Kristalonline. Delivery times are always short which is very much appréciated . Kristalonline is a fantastic store for those who look for retired collections. The ‘back in store ´ alert is very much appreciated as well. I highly recommend this store. Highly professionnal in all respects.

Everything ok

Hele mooie artikelen voor een normale prijs. Wordt goed verpakt en snel verstuurd!!

zeer mooi tevreden dat is voor onze 40 huwelijksverjaardag speciaal nogmaals bedankt.

Snelle behandeling.

Het beste bedrijf om online Swarovski te kopen

Jullie hebben het weer prima gedaan.

Goed en netjes verpakt, product wat we besteld hadden voldeed aan de foto op de site

Highly professional company, I found a rare Swarovski item & to be honest I was wary regards buying online, but from start to finish I realized I had nothing to worry about. I bought a beautiful rare item which was superbly packaged for international delivery & received an item in A1 mint condition. Terrific communication throughout, & the parcel arrived within days, I highly recommend.

Great Seller - Great Swarovski Figurines - Great Service

I was not 100% sure when I ordered my 1000 euros Swarovski macaws because I did not know the website. I was reassured by the fact that I could pay using PayPal, so I ordered. It was a very very good surprise! Great price. Authentic product with the box. Sent very quickly to France and with much care. I am delighted. I will most certainly order again and very happy to have discovered this website.

Easy to find items on your website and at a good price. It is then easy to order with good progress communication, tracking information and fast delivery

The Swarovski crystal was just what we wanted and the price was great. The order was very quick to get to us in the UK. Definitely do business again with Kristalonline.

Easy to deal with quick response to orders placed and good tracking your information

Very serious an most choice

Great, top ;)))

Everything was perfect but the shipping duration, it is not their fault so i'll say 5 stars but pay attention if you order from France

First of all I must say Kristalonline are excellent, it is one of the few ways of getting discontinued swarovski and the 3 pieces of swarovski I received were excellent, as always.... However, I am resident in the UK and the 3 pieces in total came to £300 which is above the import duty threshold of £135, however 2 of the pieces were less than £135. I fully accept that it is ultimately my fault for not realising the pieces would attract import duty, however, I would appreciate, and expect, that I should have been made aware of the possibility of having to pay import duty. When I log into the site, it picks up I am resident in the UK, when I enter my address it knows I am in the UK. We are not long out of the EU so we do remember the good old tax free days and we are still coming to terms with the fact we now have to pay import duty. As kristalonline are aware that I will have to pay import duty why can't they put a note on the order screen that import duties may be payable, it would certainly help us in the UK, coming to terms with the new procedures Finally and this is a minor criticism, kristalonline could have split the order into 3 packages so the duty would only have had to be paid on the one item over £135 in value, whilst this may have incurred additional shipping charges it would have been less than the £90 import duty. As mentioned before, I am a big fan of kristalonline and will continue to use them, I just wish they could help more with giving us an idea that import duty may need to be paid. NB I did email this to kristalonline following the delivery but received no response

Siempre buenos precios, el envío rápido, productos bien protegidos y según la descripción.

Big stock of older Swarovski figurines Fair prices Fast delivery Good package that nothing gets broken in transport

Veer easy to navigate website and questions are answered quickly and professionally. Very curtious and friendly staff and the item I bought was very well packed for the long journey it traveled. I would recommend this company to anyone who has an interest in Swarovski figurines.

Communication top ;)

Great range of products and cheaper than on other websites. The delivery was fast and the pieces arrived in excellent condition. I do recommend this site!

Very trustworthy and expedient service from Kristalonline. I purchased a hard to find Swarovski piece and they had it delivered to me in the United States extremely quickly. Excellent service!!