English
9.4
875 reviews in the last 12 months
96% recommends your company

Reviews for CaseCompany World

  • Total score 8.9
  • Total number of reviews 6,572
  • Recommendations 90%
  • Page views 55,611

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2

Customer service

Awful servic bad delivery took them 3 weeks to reply to my email I ordered it 4 weeks ago and it hasn’t come!!!

  • Would you recommend us? No
Ash , Grimsby

Response from the business owner

Dear Ash, How annoying to hear that you had a not so good experience. Our sincere apologies for the inconvenience. Could you please check your email?

10

Fantastic Quality

I ordered a phone case with a custom image and it is perfect. The packaging was also very cute and useful, would definitely recommend to others and would order from here again :D

  • Would you recommend us? Yes
Sophie , Manchester

Response from the business owner

Dear Sophie, Thank you so much, how nice to hear that everything is going so well! 😇👍 Kind regards, Sofie

8

Lovely Case

Delivery took a while but was worth the wait. Great quality and my wife loved it.

  • Would you recommend us? Yes
Andrew , Bristol

Response from the business owner

Hi Andrew! 🌺 Thank you so much for the nice message, this makes us very happy!!! Kind regards, Sofie 😍

1

Never arrived!

Hi This case was never delivered. /linda Söderman

  • Would you recommend us? No
Linda , Stockholm

Response from the business owner

Hello Linda, We apologize for the inconvenience that your order never arrived. Can you please check your email?

10

fantastic

the cover fits and its fantastic

  • Would you recommend us? Yes
Darren , Kelty

Response from the business owner

Yeej, how nice that you are happy!!! 🎉 You're welcome and see you soon? 🌺

3

nn soddisfaciente

Purtroppo la grandezza non corrisponde al tipo di telefonico in possesso, anzi come posso fare per renderlo e avere il formato giusto? se devo pagare un piccola differebza nn c'e problema, rimango in attesa di una vostra risposta, grazie, Lugina cel***are 3385924788.

  • Would you recommend us? No
LUIGINA , bracciano

Response from the business owner

Salve LUIGINA, Siamo spiacenti di sapere che le dimensioni del prodotto non corrispondono al suo telefono. La preghiamo di rispondere alla nostra e-mail in modo da poter trovare una soluzione. Grazie per la vostra comprensione.

10

Quality and quick!

Amazing product! Really good quality! And the process was fast and delivered quickly! More cases from here in the near future 100%

  • Would you recommend us? Yes
Adam , Aldershot

Response from the business owner

Wow! Thank you for this fantastically beautiful review. It makes us very happy 😍

10

Very pleased

Bought this to gift my daughter as a Christmas present. She was very happy and so was I, the quality is great for the price and dispatch was very fast.

  • Would you recommend us? Yes
Lizzie , Shrewsbury

Response from the business owner

Hi Lizzie🎉 What a nice review 😇! That makes us very happy 💐! Thank you so much!!! Kind regards, Sofie😍

10

Excellent quality

I paid for the protective phone case. It is excellent with the bumper, I love the photos, they are great quality on the case. I’ve had lots of compliments on it over Christmas when with friends and family.

  • Would you recommend us? Yes
Rebecca , Thornton

Response from the business owner

Hi Rebecca💐, Thank you so much for appreciating our hard work and products. That's where we get all the energy from, fantastic! 😍 Kind regards, Sofie🌺

5

Cover was really nice but for the wrong iPhone

I ordered a customised case for an iPhone13 but received one for an iPhone12. CaseCompany have said they will send a replacement but I have not received it yet. I’m disappointed that the case I ordered did not arrive in time for Christmas when the order was clearly for an iPhone13 not a 12.

  • Would you recommend us? No
Liam , Portmarnock

Response from the business owner

Hi Liam, We apologize for the inconvenience you've faced with the incorrect case for your iPhone. We understand your disappointment, especially during the holiday season. Rest assured, we are actively working on sending you the correct replacement. This will help us expedite the process and ensure you receive the right case for your iPhone 13 as soon as possible. Thank you for your patience.

10

great quality

easy to buy and customise arrived in time as expected or better

  • Would you recommend us? Yes
Vanessa , exeter

Response from the business owner

Hi Vanessa🌺! Thanks for the positivity😉! This is what we do it for😍! Happy weekend💐, Kind regards, Sofie 🎉

8

soddisfatto

Avendo fatto più ordini, nonostante sto aspettando il reintegro di una cover arrivata con un difetto di scollamento delle foto, ritengo i prodotti e la comunicazione con il servizio clienti siano ottimi.

  • Ci consiglieresti? Si
Edoardo , Robecchetto con Induno

Response from the business owner

Grazie per aver trovato il tempo di scrivere questa recensione, sono contento che siate soddisfatti!

2

Inte fått någon produkt!!

Har inte fått någon produkt. Skrivit till case company 2 gånger får ingen respons!! Men har fått en betalning på klarna:/ Inte nöjd alls!!

  • Would you recommend us? No
Caroline , Gränna

Response from the business owner

Hej Caroline, Vi beklagar verkligen att du ännu inte har fått din produkt och att du inte har fått något svar från Case Company. Vi förstår att detta är frustrerande. Kan du svara på vårt e-postmeddelande på samma sätt som vi har svarat dig? Vi ber om ursäkt för det besvär du upplever och tackar för ditt tålamod.

10

Perfect fit

Perfect for my phone

  • Would you recommend us? Yes
SOFIA , ÅBY
10

Fantástica

Me gustó mucho la funda, lo único a lo que le pondría una pega es lo que tardo en llegar

  • ¿Nos recomendarías? Sí
Yolanda , Palencia

Response from the business owner

Hola Yolanda, ¡Gracias por la buena reseña! 😁¡Esto nos hace muy felices! 😎 Saludos, Sofie 🌹

1

Case didnt fit

Unfortunately the case did not fit the phone (Xiaomi 13T)

  • Would you recommend us? No
Hans-Göran , Linköping

Response from the business owner

Hi Hans, We're sorry to hear that the case doesn't fit your Xiaomi 13T. Our sincere apologies for any inconvenience caused. Please reply to our email, and we'll swiftly assist you in finding a suitable solution. Thank you for your understanding.

10

Överraskad

Bra kvalitet och såg nästa exakt ut som exempel bilden!

  • Would you recommend us? Yes
Elissa , Stockholm

Response from the business owner

Hello Elissa!!! Thank you so much for your lovely review, we really appreciate it! 😍😇 Kind regards, Sofie

10

Super

Iniziata non bene, ma poi super super soddisfatta, uno dei regali più belli mai fatti

  • Would you recommend us? Yes
Elena , Rovigo

Response from the business owner

Che bello che siate soddisfatti! Questo ci rende molto felici. 😇😍

2

Har betalat fick ett skal, detta saknas fortfarande

Hej. Har betalat två skal, fick enbart ett av dom. Borde skickats samtidigt när jag beställde två. Hoppas på att ni skickar detta som saknas snart. Har stoppat betalning i klarna. Mvh Mia

  • Skulle du rekommendera oss? Ja
Mia , Vallda

Response from the business owner

Hej Mia, Tack för att du uppmärksammade oss på detta. Vi ber om ursäkt för förväxlingen och eventuella olägenheter. Vi kommer att undersöka detta omedelbart för att se till att det andra skalet skickas till dig så snart som möjligt. Vi uppskattar din förståelse och ditt tålamod.

1

Awful! Picture started pealing off a week after having it, not happy !!

Awful! Picture started pealing off a week after having it, not happy !!

  • Would you recommend us? No
Ellie , Northampton

Response from the business owner

Hi Ellie, We're sorry to hear about the issue with the picture peeling off. That's certainly not the experience we want for you. Please reply to us with your order number and a photo of the case, so we can investigate this matter and provide you with a suitable solution, whether it's a replacement or a refund. Thank you for bringing this to our attention, and we appreciate your understanding.

1

Not received

I have not received my phone cover.

  • Would you recommend us? No
Kate , Manchester

Response from the business owner

Hi Kate, We apologize for the inconvenience of not receiving your phone cover. Please reply to our email and we'll promptly investigate the matter and ensure a resolution. Thank you for your patience and understanding.

10

Brilliant quality product with fast turnaround

Great product speedy and efficient service from start to finish! Present was perfect and recipient was very happy with!

  • Would you recommend us? Yes
David , Northampton

Response from the business owner

Aaahw! What beautiful and fine words. 😇😎 Many thanks!

9

Så fin

Jättefin produkt med fint fototryck.

  • Would you recommend us? Yes
Katarina , Trelleborg

Response from the business owner

Tack Katarina! Kul att du är nöjd, vi gör allt för att hålla våra kunder nöjda. Med vänliga hälsningar, Sofie

3

Ej nöjd

Jag gick in på iPhone och fodral XS och beställde Litet Hjärta. När jag fick fodralet var det storlek 11, vilket jag inte hade sett att ni skrivit i ordererkännandet. Därför är jag mycket besviken när fodralet inte passade till mitt barnbarns telefon, som är XS. Jag gav bort det i julklapp, så tråkigt för hon blev så glad när hon fick se det

  • Would you recommend us? No
Lisbeth , Huskvarna

Response from the business owner

Hej Lisbeth, Vi ber om ursäkt för besvikelsen och förvirringen med storleken på fodralet. Det är verkligen beklagligt att det inte passade ditt barnbarns telefon. Vänligen svara på vårt e-postmeddelande så att vi kan lösa detta åt dig. Tack för din förståelse och ditt tålamod.

3

Dåligt / Bad !!

Plasten Ha redan lossnat på övre delen

  • Would you recommend us? No
Britt Mari , Lindome

Response from the business owner

Hej Britt, Vi ber om ursäkt för problemen med plasten som lossnar från toppen av fodralet. Detta är verkligen beklagligt. Vänligen svara på vårt e-postmeddelande med ditt ordernummer och bilder på det skadade fodralet så att vi kan undersöka saken och erbjuda dig en lämplig lösning. Tack för din rapport, och vi hoppas kunna lösa detta snabbt åt dig.

casecompany.world

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