I designed my case within minutes with the tools then made my way to purchase which was very simple,and then it arrived within the time period given and was in excellent condition and worth the price!
Thanks Hannah! Glad you are satisfied, we do everything to keep our customers happy. Kind regards, Sofie
The case quality is great but it did take nearly 3 weeks to arrive
Hi Siobhan! Thanks for the review. It makes us super happy! 😇😎💐 Apologies for the slightly longer wait, luckily it was worth it! We'll go for the 10 points next time! ⭐ Have a great day, Sofie
Jag beställde skall till samsung galaxy s21 fe o fick skall till en samsung galaxy s21 fel skall, har försökt fått tag i er att ni skickat fel o jag får inget svar av er.
Vad tråkigt att du fått fel fodral till din Samsung Galaxy S21 FE. Vi ber om ursäkt för besväret. Vänligen kontrollera din e-post, vi har kontaktat dig via vår kundtjänst. Vi kommer att lösa detta så snart som möjligt och skicka dig rätt fodral. Tack för din förståelse.
Excellent service .The app was very user friendly and a great selection of phone sizes which I found great as the phone I ordered for I can't get cases to fit .Also fast delivery which was great. The product came in a lovely case which can be used after. Great idea my daughter will love it
Hi Leona! 🌺 Thank you so much for the nice message, this makes us very happy!!! Kind regards, Sofie 😍
Love the design but it has already started peeling off the clear case that it's been printed on so I will have to buy another one from elsewhere :(
How sorry to hear that the print is already starting to flake on the clear case it is printed on. This is not the quality we strive for. We apologize for the inconvenience this has caused. Please check your email as we have sent you a message via customer service and we will be happy to assist you with a suitable solution. Thank you for your feedback and understanding.
Jag är supernöjd❣️
Jeej, wat fijn dat jij tevreden bent!! 🎉 Graag gedaan en tot snel? 🌺
Helt okej, väldigt suddiga bilder skalet, var bilder från en fotograf så hade högre förväntningar på kvalitén.
Vi beklagar att bilderna på skalet var suddiga och inte motsvarade dina förväntningar, särskilt som det rörde sig om professionella foton. Vi beklagar verkligen detta. Vi uppskattar din feedback och tar den på allvar. Vi har kontaktat dig via vår kundtjänst och vi kommer att hjälpa dig med en lösning. Tack för att du delade din erfarenhet med oss.
I order my case and after two weeks i contected costumer service. They would send me a new case. I dident get a conformation. I havent got that case eider and whant my money back
How annoying that you haven't received the case yet, despite customer service promising to send you a new one. We apologize for the inconvenience and lack of communication. Please contact our customer service again and let them know you are still waiting for the new case. If you'd rather have your money back, we will arrange that. We will do our best to resolve this quickly for you. Thank you for your patience and understanding.
It was very nice to make this project happened for me
Hi Isabelle, Thanks for the nice review! 😁This makes us extremely happy! 😎 Greetings, Sofie 🌹
Jätte fint
Hej Mahmud! Tack för din fina recension, vi uppskattar det väldigt mycket! 😍😇 Hälsningar, Sofie
Mina foto håller redan på att försvinna så väldigt dåligt kvalité
Kära Jennie, Vi beklagar verkligen besväret och är ledsna över att höra att du har haft en dålig upplevelse med våra produkter. Vi strävar alltid efter hög kvalitet och är besvikna över att vi inte har uppfyllt dina förväntningar den här gången. Vänligen kontrollera din e-post, vi har skickat ett meddelande till dig. Tack för din feedback och för att du ger oss möjlighet att förbättra oss.
.
Hi Lotta! Thank you for your nice review, we appreciate it very much! 😍😇 Greetings, Sofie
Easy to arrange pictures and style Arrived and looks brilliant Captures the moments and great to look at!
Hi Katy! Top that you are satisfied, that's what we do it for. Thank you so much for your nice words🌺🤗 Kind regards, Sofie 😇
Det missades ett ord. Jag ville att det skulle stå ( you are beautiful) men det blev inte så. Det står bara ( you are bea) fast jag skrev vad det skulle stå.
Kära Juliana, Vi ber om ursäkt för det tekniska felet och att ditt meddelande inte registrerades korrekt. Vi uppskattar din feedback och vill försäkra dig om att vi tar detta på allvar. Ditt stöd är viktigt för oss och vi arbetar ständigt för att förbättra våra tjänster. Vänligen kontrollera din e-post eftersom vi har skickat ett meddelande till dig. Tack för din förståelse och ditt tålamod.
Ordering was easy and I love my new case
How nice that you are satisfied! That makes us very happy. 😇😍
My kids were amazed too I will be ordering more soon as they want their own too. I was abit nervous when finding the ad pop up on my phone for these customised phone cases as there are so many, but this one stood out to me & im so glad I did.
Hi Lisa, Thanks for the nice review! 😁This makes us extremely happy! 😎 Greetings, Sofie 🌹
From start to finish it was so easy to deal with your company. The case is absolutely great and will recommend yourselves to anyone I can
Hi Judith! Top that you are satisfied, that's what we do it for. Thank you so much for your nice words🌺🤗 Kind regards, Sofie 😇
Service was awesome, fast and efficient, case is sturdy and great quality. Would buy again
Hi Lucy! 🌺 Thank you so much for the nice message, this makes us very happy!!! Kind regards, Sofie 😍
I'm obsessed with my case, my mum now wants one gor Xmas. Delivery was speedy
Yeej, how nice that you are happy!!! 🎉 You're welcome and see you soon? 🌺
REALLY GOOD CASE, NICE CUSTOMER SERVICE
Thanks Nick! Glad you are satisfied, we do everything to keep our customers happy. Kind regards, Sofie
I was very pleased with the purchase as the ordering process was very quick- and the order arrived soon after and the quality of the product was amazing. The photos were clear and the colours looked amazing.
Hi Damanjot! Thank you for your nice review, we appreciate it very much! 😍😇 Greetings, Sofie
Patter peeling off after only 3 days use. Still waiting for a replacement
Dear Sarah, How annoying to hear that the cartridge started to peel after only 3 days of use. Our sincere apologies for the inconvenience this has caused. We understand how important it is to receive a quality product. Unfortunately a problem has occurred with your order. We will contact you via email to explain more about this.Thank you for your patience and understanding.
Luktar illa. Använde bara en gång sen vill jag inte ha den . Plasten är hemsk .
Hej Marijana, Tack för din feedback. Vi beklagar att produkten inte levde upp till dina förväntningar och att den hade en obehaglig lukt. Din åsikt är viktig för oss. Vi förstår din besvikelse och vi är redo att hjälpa dig. Vänligen kontrollera din e-post eftersom vi har skickat ett meddelande till dig. Vi ber om ursäkt för besväret och hoppas att vi kan göra det rätt för dig nästa gång. Tack för din förståelse.
Easy to create and looks cute
Hi Ella! 🌺 Thank you so much for the nice message, this makes us very happy!!! Kind regards, Sofie 😍
Shipping was good but product not good
Thank you for your feedback. We appreciate you taking the trouble to share your experience. We are sorry that the product did not meet your expectations. Please check your email. We will contact you so we can rectify this and provide you with an appropriate solution. We are ready to help!
• Anyone can post a review, however all reviews will need to comply with our terms of use and the privacy policy
• We perform automated and manual checks to prevent false reviews as much as possible
• Reviews written on your own initiative are immediately shown online and verified within 72 hours