Nice product, good customer service but poor shipping
I recently ordered a phone case for my brother for his birthday. I ordered and paid extra for tracked 3-6 business day shipping as it was a present and wanted it in time for the birthday. Unfortunately it did not arrive as stated in the timeline, despite paying extra for shipping. The product was shipped on the day it was created which I was delighted with. I can't complain about the customer service, they were very quick in their response when I didn't receive my product in the stated time but also said it can take up to 10 working days (which is then pointless having express shipping if that's the case). The case itself is lovely but I wouldn't be in a hurry to order a case again given how long it took to arrive.