Product good,communicatiin and delivery bad
The person who answered my email was "forced"to be helpful because i sort of pushed for that,otherwise i would not taken any advise as i wanted to buy a cat tree.Finally that person send me reccomendations and in the end i ordered one after i had fo scroll all your cat trees and find by myself.Unprofessional attitude.The tracking code was not working i had to contact the courier company who directed me back to you.The person in charge in your company told me its gonna take 3-5 working days and i literally took this answer very seriously as my time frame was too strict.The answer ti my question where is rhe package was the very immature :Be patient which made me literally furious.Worse:the package arrived without any prior warning and as the tracking system did not work i had ni indication when the package would come.They came i was not there but accidentally it was my mom.Overall very good product but i would not order from you or recommend you for the reasons mentioned.Check the mail communication betwwen me and your stuff and you will see .in my hamble opinion you need to reject your colonial snibbish attitude and realize that you sell services and products.I ordered from china other orifucts.Immense respect,very helpful ,the professionalism was immense.You need to understand you no longer rule the world ,you dont carry any privilege as Dutch.Be hamble.Thank you