Hello Michelle, Thanks for your lovely appreciation and enjoy your new shoes.
Hello Jaqueline, Thank you for this lovely appreciation. Since 1 November, we are the new owners of Stravers luxury shoes and we are delighted that customers appreciate our service and quality. We are looking forward to it and hope to have many satisfied customers.
Thank you Keith for your great review. Enjoy your shoes!
Thank you Lumi, for sharing this with our customers. This is nice to hear!
Thank you Leonard for sharing
Thank you Scott, for your nice review. Enjoy your shoes on the other side of the world!
Thank you Kynlee, for this sweet comment and for sharing it with us. So you see the world is actually small and accessible!
Dear Jake, Thank you so much for your kind review, we're glad to hear how happy you are with your new shoes! Enjoy the shoes!
Meri, thank you for sharing this with our customers
Hello Margaret, Sorry to hear this. The problem was, your adress on the order was incompleet, so the US post could not deliver it and you had to pick up this from the postoffice.
Hello Carl, As we told you by email, your parcel arived after 3 weeks, the 13th of april. You send a mail the 12th of april, we answered this the day we received the shoes. We made a refund on the same day.
Thank you Paul! We're so glad to be able to help you and others around the world find shoes in difficult to find shoe sizes, That you are happy with and you letting us and others know. This is what we put in all the extra work in for. We hope we can keep helping you find shoes you like in the future. Best regards
Paul, Thank you! Just so you know, if you ever are in doubt about your size, you can always mail us for advice
Thanks Arto for your amazing rating! And pretty cool you made the shoes an element of your Emily costume!
Anne-Marie, thank you for this great review, enjoy your shoes!
Thank you for this great review Nana! We'e happy to hear you love your new shoes so much!
Leonie, thank you for the 10! We hope we can help you find shoes you love in your size again in the future. Enjoy your new shoes!
Hello Geraldine, thank you for sharing your experience. We checked and can see you used the "normal shipping" option wich gives an estimate of 10 shipping days (note shipping days are without the weekends) with that in mind we calculated that the estimated time of arrival would be today but keep in mind that this is an estimate and during this period of the year(black friday, christmas etc.) many delays can occur. Also US customs can hold packages up to 3 weeks before clearing them and this is not something we can control ofcourse. To prevent having to wait a long time we'd advise using the DHL express option in the future (this especially shortens the time at US customs). We ofcourse hope you'll enjoy your shoes as soon as possible!
Nicky, thank your for this amazing rating! We're glad we could have been of service and hope you enjoy your new shoes!
Thank you R.L.S. for this amazing rating and sharing your exprerience with us!
Thank you for sharing your experience Yevgeny! We hope you enjoy your new shoes!
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