Filters

10

Perfect fit shoes

I am very happy to have found Stravers that sells my size, which is very small annd normally not available in shoe stores.

  • Would you recommend us? Yes
7

Wrong shoes

I got couple of shoes from them before with no problem but I recently purchased another pair but when the package came, they are not the shoes I ordered, luckily it is in my size. It's going to cost me more if I send it back for exchange so I decided to keep it, although I felt a bit disappointed. Hopefully they will not repeat the same mistake because I'm planning to get the shoes that I actually want in the future.

  • Would you recommend us? Yes
7

after sales service is limited

the shoes are good. but the after sales is not sufficient. I returned one pare of shoes for changing a bigger size on 25April, till today6-May,I am still waiting for the new shoes. Several emails have been send, but get no reply.

  • Would you recommend us? No
1

Very upset

I don’t know if it was your fault or the delivery company but I never received the shoes as I am not paying £99 import tax for shoes that cost 94 euros 10 times they said they were delivering and although I was in all day every day they never came to my house even after you had refunded my money Thankyou they called me on my Mobil asking for the money I am sorry if this caused you problems as well but I am not paying inport tax on goods worth 94euros

  • Would you recommend us? No
9

Awesome Quality

As a man with very small feet (eu 36), stavers is literally the only place in Europe where I can buy QUALITY premium formal shoes. The shoes are of the highest quality and always fit perfectly. This is my 5th pair now and I only wish they did more double mink strap strap formal styles.

  • Would you recommend us? Yes

Response from the business owner

Thank you Rich, we can make you happy. We are expecting new models in your size next week!

8

Good

Shoes were just as I imagined

  • Would you recommend us? Yes

Response from the business owner

Enjoy your shoes, Khaled

10

Excellent quality.

I like Stravers shoes, as a woman with a small size 34 it’s always difficult to find stylish shoes which fit me. So Stravers is a good choice the only issue i have with them is that it’s always different fitting. Sometimes i need size 33 with them and sometimes 34 and sometimes even 34 fit too big like size 35. But their quality is great!

  • Would you recommend us? Yes

Response from the business owner

That's right because we work with various fits. Diane next time before you order a model please ask us for advice. On the basis of your previous purchases we can advise you exactly which size you should have of the chosen model. We love to do it! Or if you want you can also fit in our showroom.

10

Great fit, very comfortable, fast international delivery

Very good service, highly recommend stravers for large shoes

  • Would you recommend us? Yes

Response from the business owner

Thank you Brian, for your kind recommendation!

10

I really love the shoes and the delivery service.

I appreciate the fast delivery service and hassle free purchse of the product.

  • Would you recommend us? Yes

Response from the business owner

Thank you John Patrick for your nice review!

4

Confusing

I'm sure the shoes will be nice once I receive them, but I have no tracking number from the United States Postal Service, and the tracking number you gave me from the post in Europe only shows that it was shipped to America. I haven't received my shoes yet, and I have no clue when I will receive them, but I will check the mail room in my apartment a few times a week until they arrive. It has been a few days since I have checked, so who knows!? They may just be there. I will check again when I get home.

  • Would you recommend us? No

Response from the business owner

What we can see is that the shoes were shipped January 19. They arrived in USA January 20 and have been at customs depot from 20/1 to February 9. Yesterday they arrived in your state and today (10/2) they will be delivered. We find this very annoying for you, but can not do anything about it, because we have no influence on the customs of a country. What we can recommend is, next time don't have it sent by regular mail, but by DHL express. DHL has its own customs service, it's a bit more expensive, but it goes a lot faster. Again Allen, we are very sorry for you. We hope you like the shoes and you will enjoy them a lot!

10

Trouble-free purchase

Ordering from the UK via the website was simple. Despatch was prompt and delivery very quick (under a week from order to receipt).

  • Would you recommend us? Yes

Response from the business owner

Thank you Richard, for the great review and for sharing your experiences with our customers. We are very pleased with it!

9

Good

Effective

  • Would you recommend us? Yes
1

Still waiting on order

Hello, I ordered one pair of shoes on December 22, it is now January 13. I will be happy to leave a positive review once I finally receive my order.

  • Would you recommend us? No

Response from the business owner

Hello Yesenia, we see that the shoes were delivered on January 13. That's a long time, we think it's because Christmas and New Year's were in between, a very busy period. We recommend you next time to have the shoes delivered by DHL Express, it's more expensive, but really a lot faster. We are very sorry that you had to wait so long for the shoes. We are happy that they arrived and hope you enjoy the shoes!

10

Nice shoes

I wear a size 6, so it’s hard to find shoes...these fit perfectly.

  • Would you recommend us? Yes

Response from the business owner

Thank you David, enjoy your shoes!

7

Good

One shoe arrived with a scratched heel, which is annoying considering the price of the shoes. I paid for an expensive express delivery but the shoes arrived late. However, the shoes are really nice and the guidelines to choose the size was very useful. I am happy overall.

  • Would you recommend us? Yes

Response from the business owner

We see that the ankle boots were ordered on December 29 and delivered January 4. We think the package was slightly delayed because New Year's Eve was in between. What we regret, is that you did not contact us about the scratch on the heel, then we could have looked for a solution. Next time if something is not right, please send a picture by email. We will contact you immediately Alessandra, we hope you enjoy your booties very much!

10

Real quality footwear

Only good experience eg quality products and good service

  • Would you recommend us? Yes

Response from the business owner

Thank you Nicky, for this nice review

9

Good

Good

  • Would you recommend us? Yes
10

Excellent customer service in an important niche market.

As a woman with larger than average feet, trying to access even basic shoes at a reasonable price that won't fall apart after a few wears is so important. This market is hard to navigate. There are few options and even fewer good options. Stravers are a good, reliable choice. I was in Amsterdam in transit, I put an order through. They delivered, by hand, to my hotel the day I was in transit. Perfect. Excellent service and reliable decent shoes. Thank you.

  • Would you recommend us? Yes

Response from the business owner

Dear Kim, we were delighted to do this for you and are happy that you like the shoes. Thank you for sharing this with our customers. Enjoy your shoes!

10

Perfect shoes!!!

Very professional!

  • Would you recommend us? Yes

Response from the business owner

Thank you for your review, Katica!

10

Very satisfying.

I was impressed that you remembered that I wished to be informed when the shoes I wanted was again in stock as the size had been sold out. This showed me you really cared about your customers as I had forgotten about it myself. Thank you for the opportunity to say 'THANK YOU' well done! Magi Sque

  • Would you recommend us? Yes

Response from the business owner

Thank you Magi Sque, enjoy the shoes!

7

Easy ordering and quick delivery

I like the shoes which are good quality and style

  • Would you recommend us? Yes
10

Absolutely fantastic.

Fit perfectly, v good materials, attractive look

  • Would you recommend us? Yes

Response from the business owner

Thank you Anna, for your kind review!

10

Nice quality & selection

The shoes look much better in person

  • Would you recommend us? Yes

Response from the business owner

That's good to hear Joanne!

10

helpful and fast

some size issues and returns but all were dealt with really well and very quickly, great communication and friendly staff great products too

  • Would you recommend us? Yes
10

Very good

Very good

  • Would you recommend us? Yes

Response from the business owner

Thank you Mohammad for your reaction

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