Thank you John Patrick for your nice review!
What we can see is that the shoes were shipped January 19. They arrived in USA January 20 and have been at customs depot from 20/1 to February 9. Yesterday they arrived in your state and today (10/2) they will be delivered. We find this very annoying for you, but can not do anything about it, because we have no influence on the customs of a country. What we can recommend is, next time don't have it sent by regular mail, but by DHL express. DHL has its own customs service, it's a bit more expensive, but it goes a lot faster. Again Allen, we are very sorry for you. We hope you like the shoes and you will enjoy them a lot!
Thank you Richard, for the great review and for sharing your experiences with our customers. We are very pleased with it!
Hello Yesenia, we see that the shoes were delivered on January 13. That's a long time, we think it's because Christmas and New Year's were in between, a very busy period. We recommend you next time to have the shoes delivered by DHL Express, it's more expensive, but really a lot faster. We are very sorry that you had to wait so long for the shoes. We are happy that they arrived and hope you enjoy the shoes!
Thank you David, enjoy your shoes!
We see that the ankle boots were ordered on December 29 and delivered January 4. We think the package was slightly delayed because New Year's Eve was in between. What we regret, is that you did not contact us about the scratch on the heel, then we could have looked for a solution. Next time if something is not right, please send a picture by email. We will contact you immediately Alessandra, we hope you enjoy your booties very much!
Thank you Nicky, for this nice review
Dear Kim, we were delighted to do this for you and are happy that you like the shoes. Thank you for sharing this with our customers. Enjoy your shoes!
Thank you for your review, Katica!
Thank you Magi Sque, enjoy the shoes!
Thank you Anna, for your kind review!
That's good to hear Joanne!
Thank you Mohammad for your reaction
Dank je Tobias, dat je dit met onze klanten hebt willen delen, veel plezier met je schoenen!
Thanks Josephine, enjoy your shoes!
Thank you Kynlee, we hope to see you online again!
Thank you Kurt for your review. It's always good to hear when people like our service!
Thank you Brain for your reaction. Enjoy your shoes!
It is good to hear everything is ok. Thank you for the review!
And we thank you for the lovely review. We promise you Paul that we will keep it up!
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