Reviews voor Succubus.com

Great customer service, fast shipping, everything carefully packaged and of course, amazing clothes!

I ordered a pair of platform boots which were out of stock in the UK, post-Brexit. I couldn't have had a better customer experience: I had no difficulties or hidden charges or hassle, and my boots arrived in excellent condition, well-packaged, and exceeded my expectations. Communication was also good - I had an idea of when to expect my order, and billing was transparent. Succubus live up to their name by being definitely seductive and irresistible, as far as customer satisfaction is concerned! Well done, guys.

Somehow I ordered the wrong size Dr. Marten boots, however, by the time I tried them on, it was past the 14 day return policy. I contacted customer service to see if I could exchange them for my correct size. I have been emailing with Thijs and together we are in the process of exchanging my boots. I told Thijs that I would email once my boots were on the way back. I can't thank Thijs enough for facilitating this exchange and being very polite and answering all my questions regarding the size I needed. I thought I was going to get stuck with boots I can't wear (my fault for not opening the package in a timely manner!) but now, as soon as I can get them in the mail, I will have a pair I can wear!!!

I bought a pair of shoes, two dresses, two sets of bathing and a shirt. I loved every single piece and they were all of great quality. Had to return an item for size exchange and the customer service was great. Took some time for the return but the initial delivery was very fast.

For my first ever order from Succubus, I ordered quite a lot of items (550 euros worth). I made a big effort to follow the sizing charts for each item and since they were different for each individual piece of clothing, I was confident that they were accurate (some companies only provide one single sizing chart, even though they selling clothes from many different brands). So I was surprised when more than half of the clothes I ordered didn't fit me upon arrival. Sizing is of course a bit fickle, since we all have very different body types, so I'm not judging Succubus too harshly for this, but it was of course a big shame to have to pay the postage from Denmark (which wasn't cheap) to return most of the things I bought and essentially loose money on this purchase. The remaining clothes that does fit, is very nice and I'm definitely happy with these. At least I got my money back swiftly for all the clothes I returned. ... I just remember another small 'complaint', actually: I wish the return form on their website was translated to English. I struggled a lot with finding out what I was meant to type in the different sections. Also, for some reason not all the items I had ordered appeared on the list, so I had to include a separate document with these when I returned the goods. So this online form for returning goods definitely needs to be improved.

Mijn bestelling is snel aangekomen na het plaatsen van de bestelling. Eenmaal aangekomen was het leuk verpakt, en mijn blouse zag er goed uit. Ik ben zeker tevreden over de snelle en goede service!

Shopping in this shop is a pleasure, starting from fast deliveries. beautiful packaging pleases the eyes and the dress looks great and is of good quality. Thank you I will definitely come back here

The delievery was fast and tracked, the goods are just impeccable. Very nice service!

J'aime beaucoup Succubus car il y a un grand nombre de choix d'articles et la livraison est rapide. Le point négatif c'est qu'au premier abord les prix sont correctes, moins cher que sur les autres sites, on se dit "génial je vais payer moins cher" sauf qu'au final lors du paiement on doit payer une taxe exorbitante. Du coup on paye aussi cher que sur les autres sites si c'est pas plus. C'est dommage.

Todo perfecto.

Superman could not have delivered quicker during a pandemic!!

Amazing experience and excellent customer support. I was nervous, because of COVID my delivery was late and the tracking info was not working. I sent an email talking about my concerns (website looks amazing but I think it could be scam or something) and one of the CS agent was so kind with me. Thank you guys, you are a lovely team. Shoes are awesome as well.

Succubus.com est un très bon site qui propose un grand nombre de vêtements et d'accessoires. Les colis sont toujours envoyés rapidement et très bien emballés.

Very happy with my purchase and delivery time was excellent despite the long distance. Thank you very much!

Easy to deal with and quick and efficient delivery

Love them, great service

Boots ordered and arrived very quickly in the most gorgeous packaging Outstanding service

J'ai reçu ma commande bien plus tôt que je ne pouvais m'y attendre. Présentation nickel et produit de qualité!

The shoes I ordered arrived really quickly, even though I am in the UK. They were also reasonably priced, and I think delivery was free. Lovely shoes!

The service was quick and easy - loved the gift wrap it made it even better.

Les articles achetés correspondent tout à fait à ce que je souhaitais, la robe pour ma fille est nickel. Je recommande.

Can’t fault this company at all, fast delivery for saying it was to uk & in the crazy times of Covid. Managed to get my sought after mulan shoes & it parcel had the cutest packaging ever! A little wooden ladybird stock to the pink tissue paper made me smile so much. Thank you succubus!

The packaging was absolutely dreamy! It felt more like unwrapping a gift! ^^ The shoes are true to size and they came in perfect condition. The only problem was that the shipping was a bit slower than expected. I live in Greece,so maybe it was due to the corona virus restrictions and the overload of orders during the lockdown. All in all, I'm completely satisfied and will definitely buy again from this company.

Shipping was prompt, and the packaging was so cute! It was exactly what I wanted!

Nickel 👍🏻👍🏻👍🏻👍🏻