10

Super fast delivery

Already recommended to two of my friends

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you very much for this nice review. Very nice to receive. And how nice that you have recommended us to other entrepreneurs. We appreciate this enormously. We deliver our ticketprinters, tickets and other Cloakroom items throughout Europe and beyond. In many cases we can even have the desired items delivered the next day. And if a valid VAT number is entered during the ordering process, the 21% VAT will expire. If you have any questions or a nice suggestion, please do not hesitate to contact us. Kind regards, the Cloakroom.co.uk Team

10

Great Service, Professional and everyone loves Pink tickets

Quick, Simple, exactly what we needed, So Good we're going to buy more, for our New clubs.

  • Aanbevelen? Ja

Reactie van het bedrijf

Thank you very much for this nice review. Very nice to hear that you are so satisfied. Of course we are also happy to be of service to your other clubs. Please, contact us and tell us what we can do for you. We are very happy to be of service to you.

10

Great product, friendly helpful staff, make life very easy

Always very helpful and orders are filled quickly and efficiently.

  • Would you recommend us? Yes

Reactie van het bedrijf

Many Thanks Kathy, nice to hear. We love to help you.

10

Great and helpful staff and very flexiable

Robbert was a great help. We are organising a last minute event and he was extremely helpful and quick sending over quotes and examples of the product.

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you very much for your beautiful review. Very nice to receive. And nice to hear that you are so enthusiastic about our service. We are very happy to be there for you.

10

Great Customer Service

Product is very good. Customer service is fantastic – the delivery company lost our delivery – however these guys replaced it free of charge within a couple of days. The actual products they sell are priced fairly – and of good quality. 12 months in and not complaints/concerns at all.

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you so much for your review. Nice that you took the trouble to write this. Very nice to hear that you appreciate our service and that you are satisfied with the quality of the products. We are happy to be of service to you.

10

Fast, Friendly and always a pleasure dealing with you

friendly and always on time and quick with any request or order placed. great team over there and happy to do business with.

  • Would you recommend us? Yes

Reactie van het bedrijf

How nice to receive this review. This makes us very happy. It's very nice that we also have you as a customer from the Netherlands. We look forward to a next order.

10

Excellent Service

Customer service and Delivery excellent

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for your great feedback. We appreciate this very much. Cloakroom.co.uk stands for quality products at an appropriate price, good service and free shipping. We do everything we can to achieve this. Then it is very nice to hear that you appreciate this. Of course we are happy to be of service to you. Hope to see you soon!

10

Amazing Customer Service

I placed an order that was required very urgently. After I left details on my order that the item was needed that very weekend I was contacted by a lovely team member Lin who kept me updated with all the details of my order. She ensured that my order was sent with the quickest delivery and sent over all tracking details when it became available. Nothing was too much in terms of helping me and the product was also great!

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for your great feedback. We appreciate this very much. It was very nice to be in contact with you and to be able to help you with the cloakroom for your event. Cloakroom.co.uk stands for quality products at an appropriate price, good service and free shipping. And of course we try to ship to England as fast as possible. We do everything we can to achieve this. Of course we are happy to be of service to you. Hope to see you soon!

10

A Great Product & Brilliant Support

The Printer is ideal for my event company. A few set up problems initially but it wasn't an issue as the company support was first class. I would certainly recommend this platform for any live music venue.

  • Would you recommend us? Yes

Reactie van het bedrijf

How very nice that you are so enthusiastic about our ticket system for your venue. Our products are used in restaurants, hotels, pop venues, museums and many more locations where guests come. We are happy to help customers optimize their cloakroom and / or entrance so that each guest is satisfied with the visit.

10

Great service

Great, friendly service. Always go that extra mile to help out with questions or queries.

  • Would you recommend us? Yes

Reactie van het bedrijf

Dear Nicholas, Thank you for your great feedback. We appreciate this very much. Of course we will also be happy to assist you in the future. Hope to see you soon!

10

INCREDIBLE PRODUCTS & SERVICE :)

The Cloakroom products are amazing! I did a lot of research and they have everything that you need to run a sleek fuss free claokroom. Lin is fantastic and her customer service amazing always happy to help with a quick response time :) I manage a night club in east London and The Cloakroom has dramatically improved everyone's experience. From the cloakroom attendants to our the guests :) I also have to deal with a lot less lost tickets and left items, no more annoying raffles tickets that disintegrate in a hot club or a nightmare for staff to stick on to the hangers. Also you will save money as they won't need to spend so long setting up the cloakroom! I honestly I can't recommend them enough. Thank you!

  • Would you recommend us? Yes

Reactie van het bedrijf

Wow Chloe, this crazy feedback makes us really quiet (that's why it took a while before you got a reaction back :)). Of course we are very happy with our cooperation. And your feedback. So nice to work together, to help a location optimize Cloakroom (and entrance), to hear that our system is cost- and time-saving & that fewer cloakroom tickets and items are being lost! We are grateful to you.

9

Easy buying experience.

Easy buying experience.

  • Would you recommend us? Yes

Reactie van het bedrijf

Dear Alex, Thank you for your great feedback. We have optimized our website to make the ordering system as simple and fast as possible for customers. Of course we will continue to work on our website with the aim of creating a pleasant and fast website that offers you what you are looking for. We look forward to seeing you again.

5

Was not delivered next day as promised

I ordered my item on Monday and upgraded for next day delivery as I knew I needed my items for Wednesday ensuring plenty of time to receive them. However I didn’t receive the items till Thursday so paying extra was pointless. This really let the service down in my eyes.

  • Would you recommend us? No

Reactie van het bedrijf

Thank you for your feedback. We appreciate this very much. We understand your disappointment. Normally your order has to be placed with us before 11.45 AM, otherwise it is not possible for UPS overnight to get your order from the Netherlands to England on time. Unfortunately, something went wrong with the timestamp on our website on the day you placed your order. We have of course adjusted this. We have also refunded the overnight costs to you. We hope you appreciate this. We hope you will give us another chance and we look forward to seeing you back in our webshop.

10

5 stars: perfect, definitely recommended

Positive

Brilliant service - would recommend and use again.

  • Would you recommend us? Yes

Reactie van het bedrijf

Many thanks for your review. Nice to receive. Of course we are happy to help you again. Hope to see you soon in our webshop.

10

5 stars: perfect, definitely recommended

Positive

Great service and quick delivery

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you very much for your response. We do indeed do everything we can to deliver your order on time and to help you optimise your cloakroom and/or entrance. It saves you money, time and gives you satisfied customers. Hope to see you soon in our webshop.

10

5 stars: perfect, definitely recommended

Positive

Very good service indeed - sent without delay over Xmas

  • Would you recommend us? Yes

Reactie van het bedrijf

Hi Moomoo Fleet, Thank you very much for your review. We do indeed everything in our power to deliver your order on time. Fortunately, our fulfillment company & UPS help us very well. We would like to see you again this year around Christmas.

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