Hi Elizabeth, Thank you for your review! I'm happy to hear you value our service and shipping times! And you are absolutely correct on the sustainability aspect. A big part of our assortment is sustainable, but not all of our products are as sustainable as we would like them to be. That is why we filter these with the green logos which you can see on the collection pages, to make sure you can make a sustainable choice. For example, Sandqvist and Ucon Acrobatics are very sustainable and take care of the materials used for their backpacks, how things are produced and shipped and under which circumstances they are produced (wages/working conditions). Rains on the other hand isn't as sustainable yet as we would like, although they are working on it. We try to inform our customers of this as well with correct product information and the sustainability logos of course, but if you have any specific questions we are more than happy to help out! Best regards, Rudi.
Originele beoordeling
Hello Uta, Thank you for your review. I'm sorry to hear you couldn't use your newsletter discount. I have checked this for you, but I see that the backpack you ordered was discounted with 35% already. When you received the newsletter discount code, you also received a message that you can't combine the discount code with any other promotions or discounts. When you go to the checkout, there is a field where you can enter the discount code. However, this field is disabled when the product you are ordering is already in sale. I hope this clarifies it for you, but do let me know if you still have any questions of course. Best regards, Rudi from Thunderkraft.
Hi Norbert, Thank you for your review. I see your order has been delivered in Germany now, 3 working days after you placed your order. I have sent you a separate email to check in with you. Thanks and best regards, Rudi
Originele beoordeling
Originele beoordeling
Thunderkraft blijft op zoek naar hippe merken die anders zijn dan de mainstream producten. Minimalistische en duurzame producten staan bij ons voorop. Wij willen je daarom graag een verantwoord en eco-friendly aanbod bieden die het leven nog een stukje leuker maakt!
• Iedereen mag een review plaatsen zolang er wordt voldaan aan de gebruikersvoorwaarden en het privacybeleid
• We voeren geautomatiseerde en handmatige controles uit om valse reviews zoveel mogelijk tegen te gaan
• Reviews die op eigen initiatief zijn geschreven worden direct online getoond en binnen 72 uur geverifieerd
• Meer weten hoe deze reviewpagina tot stand komt? Lees dan hier.
