Really lovely dolls house, so pretty and cute. The parcel arrived really well packaged and protected, easy to put together. My daughter loves playing with it.
Ordered for my daughters birthday, arrived with several chips in the woodwork and scratches all over the mirror. Several emails sent with no reply, only reply I received from this company was this one asking me to review their item… LOL. Avoid, cheap products = cheap service
Good afternoon Tom, Thank you for taking the time to leave us a review, we are very sorry to read that you are not satisfied with your order. We have checked both our email tools and social media channels but have not seen any correspondance from you. We have sent you an email this afternoon and we hope to resolve your issue, please check your spam/junk folders or this. Thank you, enjoy your day ! Team Petite Amelie
I bought a chest of drawers. It was extremely hard to build. Once it was done, we realised that many parts were chipped. This was very disappointed because I love the product but for the money that I paid it should have been in good conditions.
Hi Cristina, Thank you for your review ! We are sorry to read that you are disappointed with your drawers. On our website we do state that if your item(s) arrive damaged then to please contact us within 2 working days so that we can find a solution as quickly as possible. We cannot find any emails or messages from you regarding this order. However we would still love to help, our Customer Service team have sent you an email, please do keep an eye out for this ! Have a great day ! Team Petite Amelie
I bought the black cot and although it is a flatpack piece of furniture it was easy to assemble and feels really sturdy. Love the product!
Gorgeous kitchen but unfortunately lots of screws missing making the assembly difficult. Got there in the end and so happy with it!
Good afternoon Sarah, Thank you for your review ! We are sorry to hear that there were some missing screws. We do state on our website to contact us within 2 working days if there is any damage or anything missing from your order so that we can help you quickly and efficiently, however we cannot find any messages or emails from you. We would still love to help you, so our Customer Service team have sent you an email, please look out for this ! Have a great day ! Petite Amelie
Bought the Plume bed in grey - beautiful, really helped my daughter transition from cot to bed and she absolutely loves getting into bed now! Really easy to put together and super fast delivery!
Really lovely toddlers cooker and utensils. So much nicer than the plastic ones.
Good
I was sorry that stocks of my preferred colour of bedding were not available.
Efficient delivery and love everything we bought
My item was delivered quickly and everything went smoothly. The item was of good quality and should give many years of play.
Fast delivery and excellent quality item
Good delivery and the quality of the kitchen is great, it’s also sturdy and stylish. My little one loves playing in her new kitchen.
We've ordered a few times from Petite Amelie now and we love their stuff! We first ordered their play kitchen and although sadly it had some damage, the team were amazing and sent over replacement parts, no questions asked! We then ordered a toddler bed and it was perfect! Quick delivery, easy to put together and great quality! Won't hesitate to order again!
Extremely happy with the sale and prompt delivery
Straight forward order system and delivery service
This was bought for a grand child’s birthday. They were delighted to receive it but very sad when it very soon cracked and splintered. Substandard at best - dangerous at worst!
Hi Sue, I am very sorry to hear that this has provided un-satisfaction for you. We will be more than happy to get this resolved for you, have you reached out to us via our customer service channels via email? That way we can get this resolved for you. You can find all the information on our website to contact us. We will look forward to hearing from you, and in the meantime wishing you a lovely week. Team Petite Amelie.
Very good and fast service.
I got my 2 year old daughter the kitchen in august with gold tap and within weeks paint coming off it , tap has snapped off was a very weak plastic, screws coming out which is a choking hazard. I had previously had one which cost £40 form Aldi and couldn’t fault it
Hi Jack, I am sorry to hear this, we will be more than happy to get this resolved for you, have you reached out to our customer service team, if so you can drop us an email in order to get this fixed. Please note that all of our toy kitchens are only suitable for ages 3+ years, we state this very importantly on our website. This toy kitchen is not suitable for ages under the minimum recommended age requirement. However, I will look forward to hearing from you in order to get this resolved. Team Petite Amelie!
My little girl loves her doll house so much, but the decals on the side are starting to come off. She never really touches the outside, it’s like the decal is losing its stick. Sadly don’t think it’s going to look as nice in a few months .
The experience from start to finish was premium. From ordering, the updates, the packaging and then finally the product. We got the dolls house and family members to live in the dolls house. The interior design of the house is one to add to your Pinterest for your own home and the quality of the materials/house are brilliant. The instructions to put together could be a little clearer but not a huge concern. Perfect birthday gift for my three year old.
I dealt with Anna throughout the time of my order and she was just super professional, efficient, super friendly and helpful in dealing with some of the problems we encountered with the delivery company. Because of this, I did not feel any frustration or stress, which is a most welcome thing. All our communication was done in the friendliest and most efficient manner. I thank you, Anna and wish you all the best for your career. You are just great. As for the company, I love your products and have already recommended you to many of my friends, who have grandchildren. ;) Well done, all of you.
We bought a play kitchen and toddler bed and our daughter loves them both so much. The instructions were easy to follow and everything was clearly labled. The quality of the products is exceptional as well. Over all, incredibly happy and will definitely recommend to others!
Poor quality and very poor customer service! Many parts of the item arrived damaged/marked.
Good afternoon Helena, We thank you for your review ! We are sorry to read that you are not happy with your purchase, however we did offer you two solutions which of one you accepted. We are sorry that this solution did not satisfy you. Enjoy your day, Team Petite Amélie
Very happy with my Toddlers bed easy to assemble to
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