6,4
49 beoordelingen in de laatste 12 maanden
61% beveelt ons aan

Reviews voor EPODEX

  • Totaal score 9
  • Totaal aantal beoordelingen 3,945
  • Beveelt ons aan 93%
  • Aantal keer bekeken 65,933

Filters

10

Quality resin for all types of projects

Excellent information on the type of resin required for my project. This helps you make an informed choice and I liked the measuring tool that helped me to decide how much I needed. Easy to use and navigate the website, from selection to ordering. Delivery was swift. Could not fault the service overall.

  • Would you recommend us? Yes
Tyger Humphrey , Canterbury
10

Great stuff

Having never used this product before l was wary however the end result of my first project, a reclaimed bar table, was great. I will be using it again

  • Would you recommend us? Yes
Mark , Dunfermline
10

Always good service and quality products

I have ordered a number of items and will continue to do so and they have always arrived in good time and I believe are a good price.

  • Would you recommend us? Yes
Jo , Andover
10

Very professional company.

First time order. Small mistake but fixed with no trouble at all. I will be using Slides again.

  • Would you recommend us? Yes
John Ackroyd , England
9

Exellent

I am happy with the quality and customer service,

  • Would you recommend us? Yes
Sepideh Farokhmanesh , London
10

Great service and fantastic website

Being new to resin products can make it a daunting task to select the right products. Epodex make this very easy by having a great web portal, detailing exactly what you need to 'get going'. I was very pleased with the service. Delivery was prompt and I would certainly recommend them.

  • Would you recommend us? Yes
Gavin , Newport
10

Good quality, fast delivery.

Good quality, fast delivery

  • Would you recommend us? Yes
Jonas , Basel
10

Excellent

So easy to work with and cure up nicely with a nice finish

  • Would you recommend us? Yes
Nihed , MAIDENHEAD
10

Very professional

Quick and very professional.

  • Would you recommend us? Yes
Leon , Cobh

Reactie van het bedrijf

Hi Leon, thank you for your review!

10

Good service good stuff

Very good

  • Would you recommend us? Yes
Wayne , Stocksfield

Reactie van het bedrijf

Hi Wayne, thank you for your review!

10

Fantastic from start to finish

Amazing products from an amazing company! Great to deal with and very helpful.

  • Would you recommend us? Yes
Robert , Inverness
10

Fantastic

Quick good friendly service

  • Would you recommend us? Yes
Lee , Maidstone

Reactie van het bedrijf

Hi Lee, thank you for your review!

6

Great product, but not very good on orders I’m afraid.

Like the product but unfortunately because they are not UK based I ordered some resin (which is very good) took a while for them to tell me they are having trouble getting it to me. So the only alternative they gave me was to cancel and refund rather than try and get the order to me. Had to go elsewhere. Not complaining just this is my experience this time.

  • Would you recommend us? No
Chez , Malvern

Reactie van het bedrijf

Hi Chez, We apologize for the inconvenience. We are still working on the issue and hope to be able to deliver in the UK in the near future. Kind regards, Team EPODEX

10

A very good and reliable product

Very good service and plenty of choice

  • Would you recommend us? Yes
ROBERT , WOLVERHAMPTON

Reactie van het bedrijf

Hi Robert, thank you for your review!

10

Very good

I have used quite a bit of resin mainly in wood to fill defects. First time using Epodex and I am impressed. Doesn’t seem to need degassing; takes tints and powders well; reasonable working time and curing time. So long as the prices do not increase (I bought whilst UK was in the EC), then I will buy again

  • Would you recommend us? Yes
Martin , Tunbridge Wells

Reactie van het bedrijf

Hi Martin, thank you for your review!

10

Great service and vet professional

I didn't know what company yo order epoxy from so I seen the epodex epoxy add and looked into them. I was pleasantly surprised the review I read so I made the decision and ordered from them. Funny thing is I havnt got round to making the epoxy coffee table for my new house. It has taken up all of my time. But I did teat a bit with dye in it an it's amazing. I'll definitely order more for bigger projects.

  • Would you recommend us? Yes
Denis , 24 Castleblayney monaghan ireland

Reactie van het bedrijf

Hi Denis,thank you for your review!

9

I used to like this product

I used to like this product but for some reason you decide to not sell to the UK. There is no reason for this as items still pass though the postal system, this is very disappointing and i feel a bit discriminatory.

  • Would you recommend us? No
Tim , Eastbourne

Reactie van het bedrijf

Hi Tim, thank you for your review!

10

First class

Efficient service and delivery, excellent product

  • Would you recommend us? Yes
Michael , London

Reactie van het bedrijf

Hi Michael, thank you for your review!

9

Great quality of epoxy resin

Since i have stared using Epodex never have Any complain with it. The quality is so good and crystal clear. I have stopped using any heat gun or blow touch because of it’s low viscosity you don’t need to use one.

  • Would you recommend us? Yes
Kawaljit , London

Reactie van het bedrijf

Hi Kawaljit, thank you for your review!

10

A fantastic product

Enjoyed working with this product. A professional company.

  • Would you recommend us? Yes
David , Aberdeen

Reactie van het bedrijf

Hi David, thank you for your review!

2

Not a good experience

Waited patiently for my order for 1 month, only to have it cancelled via email. Not a good way to treat a customer.

  • Would you recommend us? No
George , Dundee

Reactie van het bedrijf

Dear George, It is with great regret that we inform you that we are forced to cancel your order and refund you due to strenous circumstances that are out of our control. To explain these circumstances in detail, after the unforeseen border closures (due to covid-19), our carrier is now facing issues with Brexit. All parcels going into UK are being held up at customs and are then being sent back to us. For clarification, we have a small office in London, but our main warehouse is located in Germany where all orders are shipped from. Unfortunately, we know that resolving this situation will take longer than anticipated. We want to ensure you that we have been in constant communication with our carrier throughout the development of this matter because your satisfaction is our number one priority. We greatly appreciate your understanding and hope to be back up and running as soon as possible. Kind regards, Team EPODEX

1

I never received my goods

I not received my epoxy .

  • Would you recommend us? No
Lukasz Godlewski , Inverurie

Reactie van het bedrijf

Dear Lucasz, It is with great regret that we inform you that we are forced to cancel your order and refund you due to strenous circumstances that are out of our control. To explain these circumstances in detail, after the unforeseen border closures (due to covid-19), our carrier is now facing issues with Brexit. All parcels going into UK are being held up at customs and are then being sent back to us. For clarification, we have a small office in London, but our main warehouse is located in Germany where all orders are shipped from. Unfortunately, we know that resolving this situation will take longer than anticipated. We want to ensure you that we have been in constant communication with our carrier throughout the development of this matter because your satisfaction is our number one priority. We greatly appreciate your understanding and hope to be back up and running as soon as possible. Kind regards, Team EPODEX

6

Excellent customer service

Ordered end of december, never turned up, contacted "info@epodex.uk" but had issues sending the email so i got told to use the "info@epodex.com" email and that worked, nicole has been very helpful and understanding with the whole process and explained why my order wasn't able to proceed and had issued me a full refund, the company was not at fault here as it had complications with brexit trading issues and obviously covid. I will definitely want to order again in the future when everything settles down, thank you!

  • Would you recommend us? Yes
Luke , shaw

Reactie van het bedrijf

Dear Luke, It is with great regret that we inform you that we are forced to cancel your order and refund you due to strenous circumstances that are out of our control. To explain these circumstances in detail, after the unforeseen border closures (due to covid-19), our carrier is now facing issues with Brexit. All parcels going into UK are being held up at customs and are then being sent back to us. For clarification, we have a small office in London, but our main warehouse is located in Germany where all orders are shipped from. Unfortunately, we know that resolving this situation will take longer than anticipated. We want to ensure you that we have been in constant communication with our carrier throughout the development of this matter because your satisfaction is our number one priority. We greatly appreciate your understanding and hope to be back up and running as soon as possible. It might be a German number but we do have customer support in English. Also our mail does work, can you send us an email to info@epodex.com. Kind regards, Team EPODEX

Deze beoordeling is door de beoordelaar gewijzigd. Bekijk hier de originele beoordeling
×

Originele beoordeling

1

Three weeks, no product, no customer service

Ordered three weeks ago, never turned up, support/info email on webiste circulates back with an error code (email doesn't exist) whatsapp phone number in german but you have a shop in london? Gls have been told about the parcel but three weeks later, no parcel has been given to them.

  • Would you recommend us? No
Luke , shaw

Reactie van het bedrijf

Dear Luke, It is with great regret that we inform you that we are forced to cancel your order and refund you due to strenous circumstances that are out of our control. To explain these circumstances in detail, after the unforeseen border closures (due to covid-19), our carrier is now facing issues with Brexit. All parcels going into UK are being held up at customs and are then being sent back to us. For clarification, we have a small office in London, but our main warehouse is located in Germany where all orders are shipped from. Unfortunately, we know that resolving this situation will take longer than anticipated. We want to ensure you that we have been in constant communication with our carrier throughout the development of this matter because your satisfaction is our number one priority. We greatly appreciate your understanding and hope to be back up and running as soon as possible. It might be a German number but we do have customer support in English. Also our mail does work, can you send us an email to info@epodex.com. Kind regards, Team EPODEX

1

Not UK company! No service!

Don't hold stock, don't reply and turned off email. GO with another company with the guts to inform their customers or actually deliver.

  • Would you recommend us? No
Nathan , Windsor
1

Have not received anything!

I ordered my resin before Christmas as a gift, it is now the 18th of January and still not received anything and no response to my email asking when it might arrive.

  • Would you recommend us? No
Kelly Oshea , Markfield

Reactie van het bedrijf

Dear Kelly, It is with great regret that we inform you that we are forced to cancel your order and refund you due to strenous circumstances that are out of our control. To explain these circumstances in detail, after the unforeseen border closures (due to covid-19), our carrier is now facing issues with Brexit. All parcels going into UK are being held up at customs and are then being sent back to us. For clarification, we have a small office in London, but our main warehouse is located in Germany where all orders are shipped from. Unfortunately, we know that resolving this situation will take longer than anticipated. We want to ensure you that we have been in constant communication with our carrier throughout the development of this matter because your satisfaction is our number one priority. We greatly appreciate your understanding and hope to be back up and running as soon as possible. Kind regards, Team EPODEX

Deze beoordeling is door de beoordelaar gewijzigd. Bekijk hier de originele beoordeling
×

Originele beoordeling

1

Have no received anything!

I ordered my resin before Christmas as a gift, it is now the 18th of January and still not received anything and no response to my email asking when it might arrive.

  • Would you recommend us? No
Kelly Oshea , Markfield

Reactie van het bedrijf

Dear Kelly, It is with great regret that we inform you that we are forced to cancel your order and refund you due to strenous circumstances that are out of our control. To explain these circumstances in detail, after the unforeseen border closures (due to covid-19), our carrier is now facing issues with Brexit. All parcels going into UK are being held up at customs and are then being sent back to us. For clarification, we have a small office in London, but our main warehouse is located in Germany where all orders are shipped from. Unfortunately, we know that resolving this situation will take longer than anticipated. We want to ensure you that we have been in constant communication with our carrier throughout the development of this matter because your satisfaction is our number one priority. We greatly appreciate your understanding and hope to be back up and running as soon as possible. Kind regards, Team EPODEX

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