My biggest issue with buying their products is that they don’t have any DETAILED informational videos on installing their products. I was able to find many other manufacturers videos with step by step YouTube videos. I would have definitely gone a different direction after purchasing for that reason. Product and floor did turn out well but not without a lot of unnecessary research hours and having to contact epodex on several occasions. Response is sub-par and the people I spoke with had to get back to me hours later.
Good
Dear Aivie, Thank you for your review!
Originele beoordeling
I have same problems with other buyer/user I am on my fifth coat of paint and it still hasn’t provided coverage. The paint separated once on the tile creating a very uneven surface. On the second coat the next day, little bits of ‘paint’ accumulated and created what look like pieces of dirt all over the tiles. It looks absolutely horrible and I’m so upset because it probably means I’m going to have to hire a professional to come in and either rip out all the tiles and re-tile the wall all together or sand off this crap that I purchased from your company. I’ve clearly been sent a defective product. Now the tiles wall so horrible I brought 2 color for the kitchen but now I am scared to use it. Is not what it said to your video, or instructions. I don’t have money to buy new tiles and hire people to install new tiles what I have to do now is to cover it with wallpaper, which I have before and now I found this site and paint the tiles but looks more horrible. I wish I can send the pictures how horrible it is. I spend 140€ for nothing
Dear Aivie, We are sorry about the inconvenience and the bad experience you encountered with our products. Please contact our customer support, they are there to help with any issues and will offer a solution here. Kind regards, Team EPODEX
To say I’m disappointed with the product is an understatement. I followed the instructions exactly. I am on my fifth coat of paint and it still hasn’t provided coverage. The paint separated once on the tile creating a very uneven surface. On the second coat the next day, little bits of ‘paint’ accumulated and created what look like pieces of dirt all over the tiles. It looks absolutely horrible and I’m so upset because it probably means I’m going to have to hire a professional to come in and either rip out all the tiles and re-tile the wall all together or sand off this crap that I purchased from your company. I’ve clearly been sent a defective product.
Hello Amy, We are sorry for the inconvenience caused by our product. We are already in contact with you via email to provide a solution. Kind regards, Team EPODEX
I have used epodex eco for flooring and it's been brilliant every time. Quality at a good price. Most of the complaints on here are by people not mixing correctly etc. If you add the hardener it can boil, you have to mix it and get it used quickly. Don't let it get too hot in the room. And definitely mix the right quantities
Hello Mark, Thank you for your feedback. Team EPODEX
With any resin project you want the best possible results. I have used many resins and now i will only use Epodex. The quality of their product is second to none. Their service is always fast and easy. when i have had to speak to a person they were brilliant too. 100% Awesome. Thank you Epodex!
After alot of research and youtube videos i decided to purchase tge epodex epoxy resin castings upto 10cm. Great choice and exactly what it says it does, no bubbles, glass finish. Excellent customer service and communication from nicole on the whatsapp number provided.
As a first timer in pouring clear resin into a weak area of a bar counter, I certainly needed a lot of support. During the process, I called Epodex many times. The phones are answered almost immediately by very knowledgable and friendly support staff, and the resin fill looks fantastic. Thanks Hans! Peter
Thank you for your review!
Excellent price and quality but my parcel was held in customs for a few days and there was no phone number or postcode on the package for the courier.
Hello Seymon, We are sorry for the inconvenience you experienced with the delivery of your parcel. Unfortunately we can't control customs and they can do random checks on parcels coming through. We give all the information the customer puts in, when placing the order, automatically through to the carrier with which they create the shipping label for us. We hope the quality of your products convinces you to shop witj us again in the future. EPODEX
This is the second order for me. Excellent product, tech support very helpful. I am happy to continue using this system, suits my needs and easy to use. I only have one criticism which is not directed at EPODEX, the courier company used is very very poor, my product was four days late, tracking app via the courier is next to useless. If I could chose my own courier on my next order I would..or maybe I should order it a week before I need it. Otherwise EPODEX are pretty top for me.
Thank you for your review!
Great quality and easy to use.
Thank you for your review!
I have purchased Epodex PRO System few months ago, and I haven't tried it untiĺ yesterday because of the moving process. And now, I am happy like a child!! It's totally perfect!! Clear, smooth, perfect liquidity, without a bubbles !!
Merci pour votre avis!
After taking advice from Customer Services that I should replace my resin because I had tested some on a peice of scrap that was painted with acryloc paint and it had dried with "fish eye".According to the information I was given it was "because it is out of date you must dispose of it immediately.I done as I was instructed and ordered some more.I applied some of the new resin to 2 plexiglass signs that were again partly painted with acrylic(I did watch the instruction video prior to using the resin.When i checked the signs the next morning both signs had "fish eye"I contacted Customer Services on Fri 03/12/21.I was informed that they were quite prepared to help me rectify this problem...How could they help me rectify this at 13.30 on a Friday afternoon when they close at 16.00 and the resin was still wet!!!!!!!! Oh and the two signs were due to be picked up on Sat 04/12. The way the man was talking to me it was being made to sound as if it was the paint to blame for the "fish eye".So the outcome of this story is £42 out of pocket and two projects in the bin.I will never use this stuff again!!!!!!!!! I was offered a refund but the person dealing with me stopped answering my messages,
Hi Jim, We are sorry for the experience you had with our products. I would like to take this opportunity to clarify a few things. The product you tested with was over 1 year old, our products can only be stored upto on year after receiving them (when the bottles stay unopened). This information can be found on the website under the 'learn more' button. Expired product is one possible cause for an uneven surface or so called 'fish-eye', but this is just one of the possible causes. Another cause for fish-eye is that the layer of epoxy is too thin, it needs to be at least 1mm. You claimed to watched the video and say that your result is different, which is very well possible because we used MDF to work on and you used plexiglass. When a different surface is used you might have to change the process a little bit. We are always prepared to help our customers and go a long distance to keep our customers happy and satisfied and help getting them the result they're after. We explained to you what the problem was and how you can proceed to get the result you want. But yes this takes more time, working with epoxy resin is a work of patience. We even offered to sent you extra product free of charge to resolve the issue. The solution offered wasn't sufficient for you so we proceeded with offering you a full refund which was not sufficient either because you wouldn't be able to deliver your client on time. At some point the offers or solutions that we can offer stop. We are sorry that you had a bad experience and that we couldn't give you the solution you wanted. Team EPODEX
Website easy to use. Product was despatched quickly and performed exactly as stated on the website. Will buy again in the future.
Hi Daniel, thank you for your review!
I get a lovely finish to my resin pieces and it cures quickly too. Love this product and have had a few orders from them too.
Thank you for your review!
Website clear and well laid out. Having never used Epoxy before there is plenty of helpful information. The cost of the materials is very good compared to other brands and deliver costs are very good. It is a shame that Epodex dont sell fibreglass fabics. Definatly recommend and will use again. Thank you
Hi Chris, Thank you very much for your great review! We are constantly adding new products to our range and fibreglass mats is definitely coming soon, so do keep an eye out on our site and Facebook ;). Team EPODEX
I was looking for some time to purchase epoxy resin for arts and crafts. After a long search I've decided to give a try to Epodex Ultra clear Pro+ epoxy resin. The whole process (from ordering online to receiving the products) was very smooth and quick. I've received the goods in about 5 working days which was, in my opinion a very good timing. I had to change some bits on my order and even though my invoice was quite small the attention I was given was impressive, which really made me feel I'm dealing with a German company (great products, great customer service) Although the resin I've chosen has a very long curring time (I knew this when I decided to go for it because it can be poured in layers of up to 10cm) I'm very satisfied using it for small objects. I've used the resin as per recommendations (mixing in a cup for 3 minutes, pour in another cup and mix for another 3 minutes) and the resin barely has any air bubbles, but those casted in molds I'm torching them quickly so no issues. The resin has a very long working time so I'd say it's perfect for loads of uses. I would definitely recommend it to anyone who'd like to start to work with resin, I'll update the review when I'll start doing serious things Wishing all great fun and don't forget to use full PPE when working with epoxy resins. After all they are chimical compounds and even though you can't smell fumes it doesn't mean they're not there. I'm using nitril gloves, respirator and safety googles.
Hi Carmen, many thanks for your great and extensive review! We hope you will have a lot of fun with our products now and in the future! Oh and don't be shy, we would love to see your work, so you can always send us some photos if you like. Hope you have a lovely weekend! Team EPODEX
Good product but overpriced. The delivery times takes ages if they send you a wrong colour it takes about 2 weeks to fix the order won't use again
Hi Craig, We are sorry to hear that you experienced difficulties with your delivery. As you say it is a good product, so we hope to be seeing orders again from you in the future and convince you of our service. Team EPODEX
For top price products I would expect top price service put my project back over a week ! As a new customer not a good impression. Product was ok.
Hi Martin, Thank you for your review. Parcels are normally being delivered together, it can happend that one comes a day or 2 later than the first. A week later is definitely unusual. Could you please contact us per email : [email protected] We'll look into it. Kind regards, Team EPODEX
I fond the epoxy very easy to use it flows lovely mixes great with colours nearly no bubbles brillan
Thank you for your review! Team EPODEX
I have been using different epoxy resins and resin products from different suppliers for the last 2 year when working on my various projects to try and find the right supplier. I found that EPODEX have the best resin formula by far. The finish cured product is crystal clear, robust and stable. They have an impressive bubble reduction system that really does leave you with confidence when working on your projects -rarely do I need to do a pass with my blowtorch to take out bubbles. They also have a great range of colours, dyes, micas and equipment. What's more their prices are both competitive and reasonable.
Hi Matt, Thank you for your great and heartwarming review! Team EPODEX
Very helpful with quantity needed.
Thank you for your review! Team EPODEX
Easy to use, top quality epoxy, excellent delivery and helpful staff. The resulting resin tables were stunning.
Hi Martin, thank you for your review!
All good.
Hi Marcin, thank you for your review!
I received exactly what I ordered promptly and well packed. Repeat order likewise. I hope it continues
Hi Nigel, thank you for your review!
First class product, service and price.
Hi David, thank you for your review!
Robert-Bosch Str 12 a
47475 Kamp-lintfort
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