Reviews voor Superfoodstore.nl

Snelle levering, bestellen zonder account ging supersnel!

Goede website, snel gevonden wat ik nodig had, heel aantrekkelijk geprijsd en heel snel verzonden. Zal zeker weer bestellen.

Vlotte afhandeling van mijn bestelling. Mattisson 80% rijst proteïnepoeder heeft een neutrale smaak en is goed oplosbaar.

Wat een fijne site en goede deals! Onwijs snelle levering ook.

Snelle levering en leuke korting

Snelle afhandeling, kwalitatieve producten.

goede website, goede verzending

Breed scala producten. En snelle levering.

Heel snel bezorgd en top product en mooie prijs

Goede en snelle service. Ook bij een probleem wordt dit gelijk opgepakt.

Groot assortiment, scherp geprijsd, vaak aanbiedingen, razendschnell bezorgd!

Ruime keus en snelle levering!

Bestel graag bij deze webwinkel . Ze hebben veelal de biologische producten die ik nodig heb en van goede kwaliteit. Levering is snel en website eenvoudig te gebruiken . Heel tevreden

I've had 4 issues with Superfoodstore.nl out of maybe 5 orders. Overall, I like to give people the benefit of the doubt. The first time I had an issue it was resolved well, then the second time it was annoying, then the third time the support was good. This latest issue was resolved after over an hour of my time and required me to escalate the conversation due to a condescending customer service agent who provided an awful solution and condescending level of support. The issue was that a broken capsule was found inside a 27 euro bottle of specialty probiotics. Most professionals know that probiotics are incredibly sensitive. So the fact that there was a manufacturing defect within the bottle was worrisome to me (someone who purchases and researches these types of supplements a lot). I simply asked for a replacement product and they were insisting that one broken capsule doesn't mean the whole bottle is spoiled (which isn't necessarily true). The mocking way that this was communicated only made the situation worse. I asked to speak to someone more professional and got a manager who was also insisting the rest of the capsules would not be affected (their personal opinion). It wasn't until he contacted the supplier directly that I was provided with a decent solution which was to replace the bottle of supplements - obviously. After this, the manager's tune changed and he was much more polite. The situation was only resolved in the end due to my own determination. Sometimes they are helpful, but more often, I find that they are trying to prove the customer wrong when there is an issue with their product. To me, this alone could be reason enough to shop elsewhere. There are many options for the same products where organizations opt to deal with customers in a more respectful and informed manner.

Prima website waar alles duidelijk is om te bestellen. En een prima snelle bezorging. Ga zo door!!

Uitgebreid assortiment. Snelle en accurate orderbevestiging. Goede verpakking en inderdaad vandaag besteld...morgen in huis.

Pakket kwam goed aan.

Zeer snelle en volledige levering

Top kwaliteit!

makkelijk en snel je bestelling in huis. super!!!

Snel afgeleverd, ik ben zeer tevreden

Makkelijk besteld en supersnel bezorgd. SUPER

top

Feit

Goede kwaliteit producten en prima service