Hi Clément, We're sorry to hear you aren't satisfied with the carrier service. We see that you have placed the order just before the weekend and they tried to deliver it on Monday, but in the tracking it says that the address is incorrect. We will contact you about this issue and then we'll contact GLS, to make sure they will deliver the products as soon as possible. We will also add DPD to the carrier options for France. This way you can choose DPD as a carrier service instead of GLS if you are not satisfied with them. Kind regards, Stan
Originele beoordeling
Hi Clément, We're sorry to hear you aren't satisfied with the carrier service. We see that you have placed the order just before the weekend and they tried to deliver it on Monday, but in the tracking it says that the address is incorrect. We will contact you about this issue and then we'll contact GLS, to make sure they will deliver the products as soon as possible. We will also add DPD to the carrier options for France. This way you can choose DPD as a carrier service instead of GLS if you are not satisfied with them. Kind regards, Stan
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