Pleased by product and service level!
Last week i recieved my DELL laptop from this company, the laptop was well packed in the box, the delivery was good withing 24 hours as promised by the company the goods arrived. The charger was original and also the wireless mouse was included. The laptop was in very good condition there are some user marks (it is used! :) an welcome suprise for me! Also another good point is that Windows 10 was installed with all the drivers AND updates so no unecessary software installed that steels HDD space also an very good service from this company! The reason why my choice went to Laptopplanet is next to the price the time and advice they provided. For my work I need to render en adjust video files so I needed an very specific processor and GPU card and the gentelman on the phone was very patient,friendly and willing to help me out. I contacted 2 more stores like this one and the advice was terrible, no time to waste was there politic but I prefer an company that allows there employees to take time for an customer and help them out. I have "some"knowledge about computers but the gentelman explained the information very simple so I could understand and make an choise wich fit in my search. Overall the laptop works perfectly, I am very happy with my purchase and can advice everyone to take an look at this company for an used business laptop. I looked up some information on Google and find out that business laptops are more reliable and long lasting.A good choice for everyone!
I have some points that maybe could help out in the future: The website is Dutch (it makes sence) but I would prefer to have an option for English as well, my Dutch is not so advanced so I went and translated the information and trust me it takes a lot of time do to so! Also it would be handy to have some category's for the laptop, like editing of video or gaming so people could search for those items. The gentelman on the phone on the other hand speakes excellent English that is an very big advantage! I