We are sorry to hear you have received a stained matt. We don't sell used products. I have asked our customer service about your case but they state you have not contacted them about this issue at all. My advice is to sent an e-mail to our customer service. Then we can help you solve your problem. The shipping costs are from The Netherlands to Italy. We try to make them as low as we can. Maybe in the future it would be adviced to use a company in Italy. Then shipping costs will be much lower.
1 Stockholmstraat a
Groningen 9723BC
Twinseasons is dé specialist in Wintersport en Outdoor uit Groningen. We leveren de beste merken tegen scherpe prijzen. We hebben een uitgebreid assortiment van A-merken als Patagonia, Ortovox, Lowa, Fjallraven, Salomon, HEAD, MSR, Big Agnes, HOKA, ON Running, Ortlieb, Deuter en nog veel meer. Kom langs in onze winkel of bekijk onze website.
• Anyone can post a review, however all reviews will need to comply with our terms of use and the privacy policy
• We perform automated and manual checks to prevent false reviews as much as possible
• Reviews written on your own initiative are immediately shown online and verified within 72 hours