Filters

10

Great service

Easy to use the online calculator to make sure you get things right, ease of ordering and prompt delivery.

  • Would you recommend us? Yes
10

Excellent website

Their cad programme was easy to use and I got the exact gas struts I needed for my project. Delivery was super quick too. Will be using them again Thanks R

  • Would you recommend us? Yes
10

Great product, work a treat.

Brought a set a gas struts to use on a hatch I had made for my barn where the weight was quite heavy. After speaking to staff, who were very helpful and navigating the calculator on the website, the correct struts for my needs were ordered. Arrived quickly and after a bit of playing around they were fitted and work very well indeed making lifting and lowering of the hatch simple.

  • Would you recommend us? Yes
9

Excellent service

The online gas spring calculator is really handy, especially when fully explained over the phone! An unbeatable one stop shop with excellent customer service. If only all suppliers were this good!

  • Would you recommend us? Yes
10

Very good service

Exactly what I wanted, Website was easy to navigate (unlike others) Great service and next day delivery.

  • Would you recommend us? Yes
10

Excellent

Very pleased with the product.

  • Would you recommend us? Yes
10

Fast Delivery. Great Product. Thanks

Easy to order and fast delivery. Thank you

  • Would you recommend us? Yes
10

super fast delivery

ordered 1 day here the next, great service

  • Would you recommend us? Yes
10

Great service.

A no nonsense company they had a direct replacement for my old gas strut, and the delivery was sooner than expected. Great service.

  • Would you recommend us? Yes
10

Excellent

When ordered I got dimensions slightly wrong and the unit did not work!! However I rang the help line and was pleasantly surprised as I spoke to a man who gave me at least an hour of his time to correct my mistake!! He re calculated my new dimensions and submitted a new drg which works perfectly great service and really glad I did use cheaper alternatives as no back up would have been received I’m sure. Thank you Colin

  • Would you recommend us? Yes
10

Super fast delivery, items perfect

Great service

  • Would you recommend us? Yes
10

satisfactory thank you

parts fitted well delivery was very good

  • Would you recommend us? Yes
10

Straightforward

All done online. Easy to specify what you need if you have all relevant measurements.

  • Would you recommend us? Yes
8

Finished my purchase confident I had the correct product

The tools were great. The advice for measuring and fitting is also really good. It has not been installed yet, but this is the most confident I have been that it will work first time.

  • Would you recommend us? Yes
9

The parts ordered came on time and are exactly as ordered, they fit and do the job perfectly.

Excellent in every way.

  • Would you recommend us? Yes
9

Great

Perfect replacement, decent delivery time but ridiculously high delivery cost.

  • Would you recommend us? Yes
8

No Problems

Gast struts were dispatched immediately and arrived next day. As they didn't suit my installation I went through the return process and they were back with Eckold in a matter of days. The refund was made back to my credit card within a few days. The reason for NOT giving more than 4 Stars, is due the lack of dispatch notification and no information regarding the delivery service provider and no tracking information, Just in case I was not at home or need to divert or amend delivery . As it happened the struts had been posted through the letterbox which I discovered on my return home

  • Would you recommend us? Yes
7

day late delivery now fitted works as described

good does the job one day late delivery

  • Would you recommend us? Yes
5

Great product - expensive postage

I purchased four small fittings (M10 Eye) at a cost of £11.64 and was charged £8.38 shipping! The items could have safely been dispatched in a Jiffy bag for a fraction of the cost.

  • Would you recommend us? Yes

Response from the business owner

Hello Kevin, thank you for your purchase and review, we use DHL as our preferred courier for both mutual protection allowing full tracking with photo proof of delivery and this service comes at a cost, we constantly review all costs to stay competitive within the marketplace, unfortunately carriage is constantly increasing. Thanks again for you order.

10

great service

i ordered the wrong spring so i sent an email and they called me and changed the order no fuss at all

  • Would you recommend us? Yes
10

ARRIVED ON TIME FITS PERFECTLY

Was easily able to identify the correct replacement item, turned up on time and fits perfectly

  • Would you recommend us? Yes
10

Excellent.

Easy to use web store, fair prices and items ordered, arrived promptly.

  • Would you recommend us? Yes
10

The calculator was bang on, trust the process! Happy with my experience.

Great

  • Would you recommend us? Yes
10

Great service

Very easy to deal with very quick delivery

  • Would you recommend us? Yes
9

Great service

Easy to use calculator online for bespoke struts

  • Would you recommend us? Yes

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